Questions & Answers

Q: QuestionWhat type of RAM does this computer have?

• A:Answer This computer is equipped with 32GB of DDR5 RAM.

Q: QuestionWhat operating system does the computer come with?

• A:Answer It comes with Windows 11 Home.

Q: QuestionHow does this computer connect to a network?

• A:Answer This computer supports both wireless and wired network connectivity via built-in Wi-Fi and a Gigabit Ethernet LAN port.

Q: QuestionDoes this desktop come with a keyboard and mouse?

• A:Answer Yes, it comes with an RGB gaming keyboard and mouse.

Q: QuestionWhich graphics card is used in this gaming desktop?

• A:Answer This gaming desktop uses an NVIDIA GeForce RTX 5070 graphics card with 12GB of dedicated video memory.

Q: QuestionHow do I control the lights? Specifically to turn them off. The button on the bottom front cycles through multiple options, but I never found one to turn them off completely. Did I miss it? Thanks

Asked 7 months ago by OKGOOD.

• A:Answer hold the button down. the GPU will still stay lit and so might the sticks. idk the manufacturer thought a dumb button would be better than connecting it to the motherboard like a normal person.

  Answered 7 months ago by ControlMyLEDsVerified Purchase

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Q: QuestionHow Many USB Ports Are On The Back? And What Are The Types Of USB Ports On The Back?

Asked 4 months ago by Azzy.

• A:Answer Thank you for reaching out. The PC has 10 USB ports in total: -2 x USB-C 3.2 -4 x USB-A 2.0 -4 x USB-A 3.2

  Answered 4 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes anyone know what Brave.com is. Since I setup my PC I started getting charges from Brave.com and I have no idea what that is or how to stop the charges.

Asked 1 month ago by Caden.

Q: QuestionDoes is allow for additional hard drives to be installed, if so hiw many?

Asked 2 months ago by OHFreeman.

• A:Answer Thank you for reaching out to us. Yes, you can install additional drives in the PC. Below are the available slots: M.2 Slots: 2 Internal 2.5" Drive Bays: 2 Internal 3.5" Drive Bays: 2

  Answered 2 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat RAM can I buy to upgrade?

Asked 2 months ago by W33k3nd.

• A:Answer Thank you for reaching out to us. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues.

  Answered 2 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat motherboard does this computer use? Is it an ASUS Z790?

Asked 4 months ago by Ears.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built.

  Answered 4 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionI see what appears to be 2 slots in the motherboard for RAM, whats the max the computer can support with new sticks to up the RAM capacity?

Asked 4 months ago by Yep.

• A:Answer Thank you for reaching out. The PC is able to handle up to 192 GB of RAM.

  Answered 4 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan this pc run good on fivem??

Asked 4 months ago by Bob.

• A:Answer Thank you for reaching out to us. This PC should be able to run Fivem as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 4 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionSome reason I can't get my 2nd monitor to work at all on this pc, is there something I need to do or a splitter of some kind that I can get so I can use both my monitors?

Asked 5 months ago by Rai.

• A:Answer Sorry for the ticket, I found out where it was, there are caps down near the HDMI display port where the other ports were. That is where the other slots are. Thank you for your patience!

  Answered 5 months ago by Anonymous

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Q: QuestionHow do you turn on the rgb on the aio? All the rgb fans work and ram lights up. But the block of the aio won't light up. But the fans to the aio do... Been looking online for quite some time and can't find a resolution. Please help

Asked 6 months ago by SawC.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 6 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhere can I download a manual for this? I need a direct link please. Your website has 138 pages of manuals and no way to search them.

Asked 8 months ago by OKGOOD.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: Questionis it a fan or is it a filter to where you have to change it

Asked 7 months ago by Anonymous.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 7 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat is the motherboard?

Asked 7 months ago by Bob.

• A:Answer Thank you for reaching out to us. Unfortunately the manufacturer, form factor, specifications, and number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built.

  Answered 7 months ago by CyberPowerPC Brand Expert

  
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