Questions & Answers

Q: QuestionDoes this support 2 way audio?

Asked 7 years ago by Lisa.

• A:Answer No

  Answered 7 years ago by Beagle1969Verified Purchase

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Q: QuestionWill this cam work on wireless LAN w/o outside internet access. Ex: I'm home, cam is downstairs, I'm upstairs, both devices are on the same WiFi Network with internet, the internet drops both are still on same wifi with no internet can I view feed locally

Asked 6 years ago by SomeOneSpecial.

• A:Answer I have two recently purchased DCS-8300LH cameras on the same wifi system with my android V5.1 phone with the latest "mydlink" app installed. The camera settings were both RECORD TO CLOUD STORAGE (not record to SD card, you get your choice one or the other but not both at the same time) . I disconnected my internet from the router to see what would happen so I could answer your question. I also intentionally triggered motion on one of the cameras while internet was disconnected. Results: No, I was not able to view the cameras live from my phone over my wifi. However when the phone sensed the loss of wifi and switched to 4G cellular network, I WAS able to view previously recorded EVENT CLIPS (which were recorded in the cloud because the camera had been set to RECORD TO CLOUD STORAGE (not RECORD TO SD CARD). Then I reconnected the internet to my router. I received notifications pushed to my phone that had been recorded in the cloud stating "DCS-8300LH-XXXX is offline" with the correct time and then another showing "DCS-8300LH-XXXX is back online". Additionally the Event I triggered was recorded but only with the correct time and no video : with an error message NO CLIP FOUND Your internet bandwith is insufficient ...¨. Hope this helps, now I will have to repeat this later with RECORD TO SD CARD STORAGE selected and see what happens.

  Answered 6 years ago by Mulberry

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Q: QuestionCan you hook multiple cameras up in your house to the same app and view all of them?

Asked 6 years ago by KWO17.

• A:Answer Yes you can, different models also.

  Answered 6 years ago by RrddVerified Purchase

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Q: QuestionCan the unit be wall mounted?

Asked 7 years ago by NervousNelly.

• A:Answer Yes

  Answered 7 years ago by Sam53

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Q: QuestionDoes this record sound? Will this camera record without being connected to wifi? If so, can I only view from the app if connected to wifi?

Asked 6 years ago by kellbell.

• A:Answer Yes, the camera can record sound to an SD card. You can view the feed from the SD card without wifi.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI see this one only comes as a single can you connect multiple cameras to show at the same time through the app.

Asked 6 years ago by Shanay.

• A:Answer Sort of. The app does provide a screen that shows multiple cameras you have linked to the account. However you a limited as to the number of live feeds you can view in the app. You have to stop one to start another if you are at the max viewing limit.

  Answered 6 years ago by nratVerified Purchase

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Q: QuestionSomeone stated there was NO manual with this camera. Then where are the directions? On the box? I have been told it's simple to install....but when someone has never done this, it would be nice to have an instruction booklet, no matter HOW simple!

Asked 6 years ago by Maria.

• A:Answer A very basic manual is provided but it just instructs on how you plug it in and then directs you to their website or app to continue the set up.

  Answered 6 years ago by nratVerified Purchase

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Q: QuestionIs there a manual that explain how to work the camera?

Asked 6 years ago by Clyde.

• A:Answer No, this item does not come with a User's Manual.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan the footage be uploaded to my desktop computer (PC), so that I can view it. Need to place the camera in my home, where money is being stolen. Also, is this actually very easy to set up? Is it an App that I would download to my desktop computer?

Asked 6 years ago by Gina.

• A:Answer yes you have the SD card for that purpose. Easy app, i have it on my phone not on my desktop.

  Answered 6 years ago by RockiegirlVerified Purchase

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Q: QuestionMy wife has an internal thief that is taking lottery tickets at the store she manages. Cameras are already on site but dont seem to focus on the area and watching 24 hours of tape to find nothing is getting old. Would this be a useful "hidden" camera?

Asked 6 years ago by Kyle.

• A:Answer The camera is on the small side and could be concealed relatively easily. However the camera does require dedicated power and a cord will be running to it. That may make concealing it hard depending on the circumstances/placement. I think you need an SD card to record video or there are cloud storage options they may cost. I only use the camera as a baby monitor.

  Answered 6 years ago by NathanRVerified Purchase

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Q: QuestionCan you use this along with an existing dlink camera?

Asked 6 years ago by Chris.

• A:Answer Yes add device in the app and follow instructions.

  Answered 6 years ago by RrddVerified Purchase

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Q: Questiondo you have to have a monthly service plan in order to operate this camera?

Asked 7 years ago by Lee.

• A:Answer No it works without it

  Answered 7 years ago by Mick

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Q: QuestionCan this monitor be connected to a computer monitor screen and how is it connected to that

Asked 7 years ago by James.

• A:Answer I'm not sure if it can be connected to a computer screen but it's Bluetooth so it can be hooked up to a tablet or laptop I have it hooked up to my phone and I can actually record take snapshots it's pretty cool I love it

  Answered 7 years ago by AlishaVerified Purchase

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Q: QuestionCan I monitor inside my Studio apt vía my smartphone while in the hospital? If not, any ideas on this. Thanks

Asked 7 years ago by Oliviap700.

• A:Answer Yes anywhere you can access internet.

  Answered 7 years ago by AlexVerified Purchase

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Q: QuestionCan I install this on my porch I know it says indoor but was wondering

Asked 7 years ago by Tidus.

• A:Answer I dont see why not as long as its covered from the weather but the power cord is not that long

  Answered 7 years ago by Beagle1969Verified Purchase

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Q: QuestionDoes this camera need WiFi at the location where we are going to put it? We have electricity in the room where it will be.

Asked 7 years ago by Marie.

• A:Answer Yes you need wifi

  Answered 7 years ago by Beagle1969Verified Purchase

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Q: QuestionThe mydlink app no longer offers cloud storage for these cameras. Is there another option for cloud storage?

Asked 5 years ago by Robert.

Q: QuestionDoes the D-Link DCS-8010 LH work on the 5G network?

Asked 5 years ago by Mello.

Q: QuestionCan this camera be used outdoors?

Asked 5 years ago by Genio.