Questions & Answers

Name: Data Backup or Transfer (In Store)
Brand: Geek Squad®
SKU: 9244711
Price: 99.99 USD
Availability: InStoreOnly
Rating: 4.4 (10635 reviews)

Data Backup or Transfer (In Store)

SKU:: 9244711

User rating, 4.4 out of 5 stars with 10635 reviews.

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Page Showing 81-100 of 348 questions

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QuestionI have an old hard drive that is no longer recognizable by a computer. It also make a repetitive clicking noise. I assume that the mechanicals are no longer working properly. Can the files be retrieved?
Asked 1 year ago by Ray.
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QuestionI may have accidentally pressed a button or something on my laptop and now my Google play store app is gone and so is the rest of my apps. What can I do to get all the other apps back including my Google Play Store? Please help me because I;m panicking.
Asked 1 year ago by Bri.
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QuestionI have a number of old VHS home videos. Does Best Buy offer a service to convert these and transfer to an external hard drive?
Asked 1 year ago by NYBred.
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QuestionMy current laptop was purchased from Best Buy 7 years ago. I currently have Webroot and Office 365 plan that I have paid for every year. Can I transfer this plan if I buy a new laptop from Best Buy?
Asked 1 year ago by Skillless71.
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QuestionI have two iMacs and a Mac Tower that I need the data transferred to an external drive. What will it cost if I bring them all to one of the allocations?
Asked 1 year ago by Dean.
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QuestionHello I wanted to know if you can transfer music from one flash drive to another? I took all of my old music CD's to a place and they ripped them onto a flash however the drive will not play music in my truck when plugged into USB port. Maybe wrong format
Asked 1 year ago by Bf44.
Answer This Question
QuestionWill you transfer data from my old computer to new one even if not purchased there
Asked 1 year ago by Lindy.
- Answer They did it for me. Excellent job and no regrets. Everything works flawlessly. They answered all my questions and setup my accounts that I could not figure out on my own.
  Answered 1 year ago by DonnieD
  Answer this question
QuestionIs it at all possible for Best buy to transfer data from one M.2 SSD to another? Storage is becoming a problem on my 256gb drive, and was wondering if this was a service you provided. It is also my C: drive, so storage space is my upmost priority.
Asked 1 year ago by Yardbird.
Answer This Question
QuestionI need to transfer the data from my old laptop to my new laptop but not delete the data from the old laptop. Is this part of your transfer service? What timeframe will I be looking at to complete this process?
Asked 2 years ago by ConG.
- Answer That was what I had them do for me and the turnaround time was 2 days. The cost was more than I expected but worth it in the end.
  Answered 2 years ago by RandallaC
  Answer this question
Questionwill bb transfer data to a new computer if you didn't buy it at BB?
Asked 2 years ago by jt.
- Answer yes
  Answered 1 year ago by BettyM
  Answer this question
QuestionMy father passed away and didn’t write any of his passwords down so therefore I can’t get into his brand new laptop. I don’t wanna have to throw it away so is there someway I can have the hard drive wiped and reinstalled with windows so I can use it?
Asked 2 years ago by Volpone.
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QuestionIf I buy a new computer threw bestbuy-but they have to order it and send it to me. How much does it cost at the store to transfer? I am a total protection and geek squad member.
Asked 2 years ago by Menace.
- Answer It should cost you $0 based on the agreement
  Answered 1 year ago by MickeyC
  Answer this question
QuestionI have about 400 songs on an mp3 pleyer…can they be transferred to an iPhone XR? Costs?
Asked 2 years ago by Musicman.
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QuestionI need to bring my laptop in. It is making a clicking noise and the battery dies immediately once unplugged. I have personal/confidential files on the laptop which I already have backed up. For my privacy and protection, should I delete all my files?
Asked 2 years ago by Jfam.
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QuestionDoes data transfer from old laptop to new laptop include software? Microsoft Office?
Asked 2 years ago by Bill.
- Answer Yes, it did.
  Answered 2 years ago by EdnaB
  Answer this question
QuestionI'm transferring some sensitive data from an old computer to a new computer through Geek Squad. Do I need to worry? What precautions should I take?
Asked 2 years ago by palpal.
- Answer No need to worry. Geek Squad did the same for me and all transferred perfectly.
  Answered 2 years ago by Japplegate
  Answer this question
QuestionIs it possible to access the password locked iPad of a deceased person
Asked 2 years ago by Seasonedqueen.
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QuestionI am thinking of getting a new SSD hard drive for my windows 10 system. I want to install and transfer all my files such as OS and windows over to it so i wont lose anything I am not tech savvy, How much would i be looking at price range wise.
Asked 2 years ago by venta.
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QuestionDO you do cloning from small ssd to a larger SSD?
Asked 2 years ago by Ricardo.
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QuestionI need to have a factory reset done on my iPhone. How long will this take? I live about 45 minutes away from the Best Buy store, so it's not easy making another trip to pick it up, plus I need my phone.
Asked 2 years ago by PaulR.
- Answer My experience was to make an appointment and plan on having to leave it. The Geek Squad does very little on site while you wait
  Answered 1 year ago by MickeyC
  Answer this question

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Questions & Answers

Data Backup or Transfer (In Store)

Q: QuestionI have an old hard drive that is no longer recognizable by a computer. It also make a repetitive clicking noise. I assume that the mechanicals are no longer working properly. Can the files be retrieved?

Q: QuestionI may have accidentally pressed a button or something on my laptop and now my Google play store app is gone and so is the rest of my apps. What can I do to get all the other apps back including my Google Play Store? Please help me because I;m panicking.

Q: QuestionI have a number of old VHS home videos. Does Best Buy offer a service to convert these and transfer to an external hard drive?

Q: QuestionMy current laptop was purchased from Best Buy 7 years ago. I currently have Webroot and Office 365 plan that I have paid for every year. Can I transfer this plan if I buy a new laptop from Best Buy?

Q: QuestionI have two iMacs and a Mac Tower that I need the data transferred to an external drive. What will it cost if I bring them all to one of the allocations?

Q: QuestionHello I wanted to know if you can transfer music from one flash drive to another? I took all of my old music CD's to a place and they ripped them onto a flash however the drive will not play music in my truck when plugged into USB port. Maybe wrong format

Q: QuestionWill you transfer data from my old computer to new one even if not purchased there

Q: QuestionIs it at all possible for Best buy to transfer data from one M.2 SSD to another? Storage is becoming a problem on my 256gb drive, and was wondering if this was a service you provided. It is also my C: drive, so storage space is my upmost priority.

Q: QuestionI need to transfer the data from my old laptop to my new laptop but not delete the data from the old laptop. Is this part of your transfer service? What timeframe will I be looking at to complete this process?

Q: Questionwill bb transfer data to a new computer if you didn't buy it at BB?

Q: QuestionMy father passed away and didn’t write any of his passwords down so therefore I can’t get into his brand new laptop. I don’t wanna have to throw it away so is there someway I can have the hard drive wiped and reinstalled with windows so I can use it?

Q: QuestionIf I buy a new computer threw bestbuy-but they have to order it and send it to me. How much does it cost at the store to transfer? I am a total protection and geek squad member.

Q: QuestionI have about 400 songs on an mp3 pleyer…can they be transferred to an iPhone XR? Costs?

Q: QuestionI need to bring my laptop in. It is making a clicking noise and the battery dies immediately once unplugged. I have personal/confidential files on the laptop which I already have backed up. For my privacy and protection, should I delete all my files?

Q: QuestionDoes data transfer from old laptop to new laptop include software? Microsoft Office?

Q: QuestionI'm transferring some sensitive data from an old computer to a new computer through Geek Squad. Do I need to worry? What precautions should I take?

Q: QuestionIs it possible to access the password locked iPad of a deceased person

Q: QuestionI am thinking of getting a new SSD hard drive for my windows 10 system. I want to install and transfer all my files such as OS and windows over to it so i wont lose anything I am not tech savvy, How much would i be looking at price range wise.

Q: QuestionDO you do cloning from small ssd to a larger SSD?

Q: QuestionI need to have a factory reset done on my iPhone. How long will this take? I live about 45 minutes away from the Best Buy store, so it's not easy making another trip to pick it up, plus I need my phone.

Top Rated

QuestionI have an old hard drive that is no longer recognizable by a computer. It also make a repetitive clicking noise. I assume that the mechanicals are no longer working properly. Can the files be retrieved?

QuestionI may have accidentally pressed a button or something on my laptop and now my Google play store app is gone and so is the rest of my apps. What can I do to get all the other apps back including my Google Play Store? Please help me because I;m panicking.

QuestionI have a number of old VHS home videos. Does Best Buy offer a service to convert these and transfer to an external hard drive?

QuestionMy current laptop was purchased from Best Buy 7 years ago. I currently have Webroot and Office 365 plan that I have paid for every year. Can I transfer this plan if I buy a new laptop from Best Buy?

QuestionI have two iMacs and a Mac Tower that I need the data transferred to an external drive. What will it cost if I bring them all to one of the allocations?

QuestionHello I wanted to know if you can transfer music from one flash drive to another? I took all of my old music CD's to a place and they ripped them onto a flash however the drive will not play music in my truck when plugged into USB port. Maybe wrong format

QuestionWill you transfer data from my old computer to new one even if not purchased there

QuestionIs it at all possible for Best buy to transfer data from one M.2 SSD to another? Storage is becoming a problem on my 256gb drive, and was wondering if this was a service you provided. It is also my C: drive, so storage space is my upmost priority.

QuestionI need to transfer the data from my old laptop to my new laptop but not delete the data from the old laptop. Is this part of your transfer service? What timeframe will I be looking at to complete this process?

Questionwill bb transfer data to a new computer if you didn't buy it at BB?

QuestionMy father passed away and didn’t write any of his passwords down so therefore I can’t get into his brand new laptop. I don’t wanna have to throw it away so is there someway I can have the hard drive wiped and reinstalled with windows so I can use it?

QuestionIf I buy a new computer threw bestbuy-but they have to order it and send it to me. How much does it cost at the store to transfer? I am a total protection and geek squad member.

QuestionI have about 400 songs on an mp3 pleyer…can they be transferred to an iPhone XR? Costs?

QuestionI need to bring my laptop in. It is making a clicking noise and the battery dies immediately once unplugged. I have personal/confidential files on the laptop which I already have backed up. For my privacy and protection, should I delete all my files?

QuestionDoes data transfer from old laptop to new laptop include software? Microsoft Office?

QuestionI'm transferring some sensitive data from an old computer to a new computer through Geek Squad. Do I need to worry? What precautions should I take?

QuestionIs it possible to access the password locked iPad of a deceased person

QuestionI am thinking of getting a new SSD hard drive for my windows 10 system. I want to install and transfer all my files such as OS and windows over to it so i wont lose anything I am not tech savvy, How much would i be looking at price range wise.

QuestionDO you do cloning from small ssd to a larger SSD?

QuestionI need to have a factory reset done on my iPhone. How long will this take? I live about 45 minutes away from the Best Buy store, so it's not easy making another trip to pick it up, plus I need my phone.