A:Answer I have had this computer for about five months but I have never had this issue. My computer is in the same room, (about six feet away) from my router, which is a Netgear Nighthawk 1900, model #R7000. If possible, try to relocate your router to the highest, center-most place in your house (ie 2nd floor room) and/or adjust the angle of your router's antennas. Hopefully that helps, and good luck.