A:AnswerHello, thank you for your inquiry regarding the Dyson Ball Allergy Plus Upright Vacuum. This model features Dyson’s standard full-size Ball technology, which is larger than the one used in the Dyson Small Ball models. The larger ball provides enhanced maneuverability and stability, especially when navigating around furniture and tight spaces. If you have any further feedback or need assistance with the product, please email us at [email protected]. We would be delighted to assist you further.
A:AnswerHello, thank you for reaching out to us, we would like to inform you that the Dyson - Ball Allergy Plus Upright Vacuum smells can be mysterious! It might be something environmental perhaps a lingering scent from food, perfume, or even a change in laundry detergent. If you're noticing an unusual smell, a quick check of your surroundings and clothing might help pinpoint the cause. . If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support..
A:AnswerThe specifications plainly state that cord length is 30 feet. The fact that you must manually wrap the cord rather than having cord retraction is inexcusable and prevents me from purchasing this, even at the 50% off sale price. I do have a canister style Dyson vacuum cleaner (had it for well over a decade) which has a retractable cord. Did they gradually forget how to make that feature?
A:AnswerHi, thank you for your interest in the Dyson Ball Allergy Plus Upright Vacuum. Please be informed that the cord length for this model is 30 feet, providing ample reach to clean larger areas without the need for frequent socket changes. If you have any questions or need further assistance, please email us at [email protected] We would be delighted to assist you further.
A:AnswerHello Spoog , thank you for sharing your query with us. We are glad to help you with your question about the electrical specification for your Dyson vacuum. We would like to inform you that Dyson Ball allergy plus upright vacuum has an electrical power output of 240 Watts. If you require any further assistance, please contact us on [email protected] in the subject line please include: "Dyson Review" for prompt attention to your concern.
A:AnswerExtremely disappointed due to no air vents in head. It pulls carpet up so tight that will not move. There is another head that I think can purchase that has adjustment. Customer service is extremely poor because automated. Email claims I have adjustment but no there is none on mine. I think newer model may come with slider on front of head for adjustment. On hard floors this is fantastic. Suction compares to a shop vacuum.
A:AnswerI use mine on my area rugs (8’x12’), wall to wall carpet, and bare floors. If does have superior suction so it may not work on small, lightweight rugs.
A:AnswerHello, thank you for sharing your experience with Dyson Ball Allergy Plus Upright. We regret to hear that you have encountered difficulties using it on carpet and that the beater brush keeps stopping. The issue with the beater brush may be due to a blockage or tangled debris. We recommend checking and cleaning the brush bar and ensuring there are no obstructions in the vacuum's airway. We would like to look further into this for you. For detailed information, please feel free to email us at [email protected] We appreciate your support and look forward to serving you again. Warm regards, Dyson Customer Support
