Questions & Answers

Q: QuestionHow does the vacuum help with pet hair?

• A:Answer The vacuum comes with a Hair screw tool that has an anti-tangle conical brush bar, designed to effectively remove long hair and pet hair from various surfaces.

Q: QuestionWhat makes the motor in this vacuum special?

• A:Answer The Dyson Hyperdymium motor spins at up to 125,000rpm, generating 100% more power compared to the Dyson V8 model.

Q: QuestionHow does this vacuum's filtration system work?

• A:Answer The Dyson V15 Detect Extra features advanced whole-machine filtration that captures 99.99% of particles as small as 0.3 microns, ensuring cleaner air expulsion.

Q: QuestionDoes this vacuum come with a warranty?

• A:Answer Yes, the Dyson V15 Detect Extra comes with a 2-year warranty and lifetime Dyson support for added peace of mind.

Q: QuestionCan this vacuum be used on both carpets and hard floors?

• A:Answer Yes, the Digital Motorbar cleaner head is designed to deep clean both carpets and hard floors effectively.

Q: QuestionWhat is the run time of this Dyson vacuum?

• A:Answer This Dyson vacuum offers up to 60 minutes of run time on a single charge.

Q: QuestionIf the battery completely dies on this model in the future, will I be able to buy another battery, and if so, what is the cost?

Asked 2 years ago by Becky.

• A:Answer Yes yoj can it cost $110

  Answered 2 years ago by PraveenGVerified Purchase

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Q: QuestionDo you have to press a button the entire time you’re using it, or just to turn the power on?

Asked 2 years ago by Roscleans.

• A:Answer No trigger lock. Whoever said it isn’t bothersome after an hour either has extremely strong hands or lying. It’s light but not that light. Hand and finger start hurting after 10 mins

  Answered 1 year ago by Anonymous

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Q: Questionwhat's the difference between this extra version and the normal version?

Asked 2 years ago by Anonymous.

• A:Answer You get a couple more attachments included with the Extra.

  Answered 2 years ago by TbiltVerified Purchase

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Q: QuestionDo you have to check for studs to dock this vacuum or can it be docked anywhere. Also does it come with all the screws necessary for docking to wall?

Asked 1 year ago by LakishaW.

• A:Answer It comes with everything you need to mount the dock. I would recommend finding a stud if you are mounting it free standing as it is a bit top heavy. I suppose you could adjust the mount so the floor is doing the holding....

  Answered 1 year ago by JudythVerified Purchase

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Q: QuestionHis D15 Dyson good for carpet too

Asked 2 years ago by Tim.

• A:Answer Absolutely. Hiwever, you receive another head for wood or tile floors but the one for carpet can be used on both floors.

  Answered 1 year ago by MaryAnnCVerified Purchase

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Q: QuestionHi What is the difference between Dyson v15 detect and Dyson v15 detect extra ?

Asked 1 year ago by Victor.

• A:Answer I have found that the difference is in the attachments. Stores all sell the same vac but have different attachments.

  Answered 1 year ago by 99noledebVerified Purchase

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Q: QuestionDoes this work well with long human hair? Does it get clogged or have to cut it out like with other vacuums?

Asked 1 year ago by ellie.

• A:Answer Never cloggged for me!

  Answered 1 year ago by MaryAnnCVerified Purchase

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Q: QuestionDoes this include 7 or 10 attachments? The features section lists 7 and title of this item states 10.

Asked 2 years ago by MB44.

• A:Answer I just realized this but technically it’s only 8 accessories unless they are counting the charging cord and wall dock. I really don’t think those should be accessories but if so, then yes it’s 10.

  Answered 1 year ago by bekah717Verified Purchase

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Q: QuestionAll of my electrical outlets are lower to the floor. How could I re-charge it?

Asked 2 years ago by Val.

• A:Answer The power cable is quite long, so you can mount it higher and drop the power cord down, or the battery is removable so you could detatch it and charge it off of the vacuum as well

  Answered 2 years ago by DevinHVerified Purchase

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Q: QuestionWhat is the suction wattage on this model?

Asked 7 months ago by tb.

• A:Answer 240AW

  Answered 5 months ago by JohnB

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Q: QuestionWhat’s the difference between the V 10 or V 11 then the V 15 and can the attachments be used between all of them?

Asked 1 year ago by Speedy.

• A:Answer The V15 has turbo setting feature and a green light that hi-lights pets fur and debris on the floor while you are vacuuming...very cool!

  Answered 11 months ago by MaryanneRod13Verified Purchase

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Q: QuestionRack that hold 10 accessories. I received a rack but it doesn't hold all accessories. Where can I get another to hold 5 other pieces?

Asked 1 year ago by Rackfor10.

• A:Answer The big online place we all use. They have an awesome metal stand that will manage all your accessories.

  Answered 9 months ago by WilliamGVerified Purchase

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Q: QuestionDoes it work for luxury vinyl flooring

Asked 1 year ago by Anonymous.

• A:Answer I use it on all flooring in my house, including luxury vinyl flooring. There is a special head included for hard surface floors that has a green light to better illuminate dust on the floor as you clean.

  Answered 1 year ago by AllisonVerified Purchase

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