Questions & Answers

Name: ECOVACS Robotics - DEEBOT T20 OMNI Wi-Fi Connected Robot Vacuum & Mop with Self Washing Auto Empty Station - WHITE
Brand: ECOVACS Robotics
SKU: 6557005
Price: 440.99 USD
Rating: 4.3 (236 reviews)

ECOVACS Robotics - DEEBOT T20 OMNI Wi-Fi Connected Robot Vacuum & Mop with Self Washing Auto Empty Station - WHITE

Model:: OZMOT20M; |
SKU:: 6557005

User rating, 4.2 out of 5 stars with 235 reviews.

Highly rated by customers for:

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QuestionWhat is the maximum runtime of the robot vacuum on a single charge?
- Answer The robot vacuum has a maximum runtime of 170 minutes on a single charge, thanks to its 5200 mAh battery.
This question and answer was generated by AI based on customer and product data.
QuestionHow does the robot vacuum handle mopping on different floor types?
- Answer The DEEBOT T20 OMNI features automatic mop lifting, ensuring seamless cleaning between hard floors and carpets. It lifts the mop when vacuuming carpets to keep them dry.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this robot vacuum have smart home compatibility?
- Answer Yes, you can enjoy hands-free control with Google Assistant or Alexa.
This question and answer was generated by AI based on customer and product data.
QuestionHow does the OMNI Auto-Cleaning Station work?
- Answer The OMNI station automatically empties the dustbin, washes the mop with 131-degree hot water to remove dirt and oil, and dries it with hot air, ensuring the robot is always ready for its next cleaning task.
This question and answer was generated by AI based on customer and product data.
QuestionDoes the robot vacuum offer different cleaning modes?
- Answer Yes, the T20 OMNI offers four cleaning modes: vacuum-only, mop-only, vacuum while mopping, and vacuum before mopping.
This question and answer was generated by AI based on customer and product data.
QuestionWhat is the suction power of this robot vacuum?
- Answer This robot vacuum has a suction power of 6000 Pa, making it effective on both hard floors and carpets.
This question and answer was generated by AI based on customer and product data.
QuestionWhat type of filter does this robot vacuum use?
- Answer It uses a 3-stage filter.
This question and answer was generated by AI based on customer and product data.
QuestionDo you have to do anything to transition from sweep to mop? Do you manually take the pads on and off or refill the water? Looking for something we can set up and go with just needing to change bins every so often. How long is battery life?
Asked 9 months ago by Katie.
- Answer No, the robot will keep its mop pads with it at all times. You can set it up to vac and mop at the same time, or vac first then mop. If you have high pile carpet, that is the better choice. Depending on your settings, the robot will go back to clean and re-soak the pads often as it does not have an onboard water tank. I have a small apartment so it only uses 15% of the battery to do the whole place mopping and vac. It remembers where it left off and will go recharge and maintenance until it can complete the cleaning. I strongly suggest you keep an eye on it the first few times it runs, as mine has got stuck a few times while away from home and the battery will totally die while it try’s to free itself. For the discounted value of under $700 it’s worth it, and anything more there are better choices. My next vac will be one by Dream.
  Answered 9 months ago by Chrisanne
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QuestionCan this robot detect and avoid scattered dog droppings? I got a new learning disabled puppy who, it seems, likes to look at the mess she made before she’s done making it.
Asked 1 month ago by BrynL.
- Answer Hi, While our robot vacuums are equipped with advanced sensors to avoid obstacles and navigate around furniture, they aren’t specifically designed to detect and avoid smaller items like dog droppings. It's important to keep the area clear of any obstacles to ensure the best performance. We recommend using the robot when the area is free of such messes, especially with a new puppy! If you need further assistance or have any more questions, feel free to reach out to [email protected].
  Answered 3 weeks ago by Ecovacs Support Team
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QuestionI clean the tanks with every wash, I keep replacing the mops and all consumables. This thing stinks really bad. What is next? I don’t know what to do but its driving me insane.
Asked 1 month ago by Longislandguy.
- Answer Per Reddit reviews it has to do with the cleaning solution. Many say to try a different robot mop cleaning solution and it fixes the problem.
  Answered 3 weeks ago by MelissaG
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QuestionWhat kind of soap do you use and where is it available?
Asked 4 months ago by Kev.
- Answer Hi Kev, It's recommended to use ECOVACS cleaning solution and you may find it available on ECOVACS's official website. Generally speaking, if floor maintenance requires using a cleaning solution, please choose those with low-corrosive and low-foam formulas and spray the cleaner on the mopping cloth or on the floor before starting the robot for cleaning. If you have any other feedback, please feel free to contact us directly at [email protected]. Best Regards, ECOVACS Customer Care
  Answered 4 months ago by Ecovacs Advisor
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QuestionHow is this vacuum with pet hair?
Asked 6 months ago by MrsSmith.
- Answer Dear MrsSmith, Thanks for your interest in our product. The DEEBOT T20 Omni has an all-rush brush that helps with hair entanglements and features 6000Pa powerful suction, which effectively prevents hair tangling and ensures efficient cleaning of the robot. If you have any other questions, please feel free to contact us directly at [email protected]. Best Regards, ECOVACS Customer Care
  Answered 4 months ago by Ecovacs Support Team
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QuestionHow does this work when you have a house on several different levels? Not only upstairs, main and basement, but an area that has a step down from main floor?
Asked 8 months ago by TAsh.
- Answer Hi there, Thanks for taking an interest in our product! Please kindly note that the model in question (T20 Omni) is capable of multi-floor mapping and allows a maximum of 3 permanent maps. However, the robot won't be able to descend by itself because the anti-drop sensors will keep it away from stairs. In this case, the user can step in and help the robot move between levels if the other half of the floor needs to be cleaned. Have a good one!
  Answered 7 months ago by Ecovacs Support Team
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QuestionDoes it handle thick carpet Can it handle a 2309 square foot ranch home Does it have the range ?
Asked 9 months ago by Jesse.
- Answer Hi Jesse, We appreciate your interest in our products. Please note that this model is designed to lift mop pads up to 0.9 cm, allowing it to transition seamlessly from hard floors to carpeted areas. Additionally, it is ideal for homes up to 3,200 square feet. We hope this information is helpful. Have a great day! Best Regards, ECOVACS Customer Care
  Answered 9 months ago by Ecovacs Support Team
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QuestionIs there a camera that streams live video to the app?
Asked 10 months ago by Ivar.
- Answer No, no camera on this version
  Answered 9 months ago by Chrisanne
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QuestionIs there a vacuum only mode and mop only mode OR must it vacuum and mop at the same time?
Asked 11 months ago by DPS.
- Answer You have four choices. Vacuum only, mop only, vac and mop at the same time, or vac than mop (my favorite).
  Answered 9 months ago by Chrisanne
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QuestionThe transition between hardwood and ceramic tile floors are about one and a half inches in length and the drop is probably 3/4 of an inch(photos). Can this device move into/ out of rooms w this type of elevation change between rooms and floor types?
Asked 1 year ago by VacuumGuy.
- Answer Hi, Thank you for the review. If you could please contact our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Best, Ecovacs Customer Care
  Answered 1 year ago by Ecovacs Advisor
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QuestionWill the T30 be available?
Asked 8 months ago by AlphaMurse.
- Answer Hi there, Thanks for your interest in our product! Your inquiry will be passed on to our dedicated team for more detailed information and please stay tuned to the website for more updates. Have a good one!
  Answered 7 months ago by Ecovacs Advisor
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Showing 1-18 of 18 questions

Questions & Answers

ECOVACS Robotics - DEEBOT T20 OMNI Wi-Fi Connected Robot Vacuum & Mop with Self Washing Auto Empty Station - WHITE

Q: QuestionWhat is the maximum runtime of the robot vacuum on a single charge?

Q: QuestionHow does the robot vacuum handle mopping on different floor types?

Q: QuestionDoes this robot vacuum have smart home compatibility?

Q: QuestionHow does the OMNI Auto-Cleaning Station work?

Q: QuestionDoes the robot vacuum offer different cleaning modes?

Q: QuestionWhat is the suction power of this robot vacuum?

Q: QuestionWhat type of filter does this robot vacuum use?

Q: QuestionDo you have to do anything to transition from sweep to mop? Do you manually take the pads on and off or refill the water? Looking for something we can set up and go with just needing to change bins every so often. How long is battery life?

Q: QuestionCan this robot detect and avoid scattered dog droppings? I got a new learning disabled puppy who, it seems, likes to look at the mess she made before she’s done making it.

Q: QuestionI clean the tanks with every wash, I keep replacing the mops and all consumables. This thing stinks really bad. What is next? I don’t know what to do but its driving me insane.

Q: QuestionWhat kind of soap do you use and where is it available?

Q: QuestionHow is this vacuum with pet hair?

Q: QuestionHow does this work when you have a house on several different levels? Not only upstairs, main and basement, but an area that has a step down from main floor?

Q: QuestionDoes it handle thick carpet Can it handle a 2309 square foot ranch home Does it have the range ?

Q: QuestionIs there a camera that streams live video to the app?

Q: QuestionIs there a vacuum only mode and mop only mode OR must it vacuum and mop at the same time?

Q: QuestionThe transition between hardwood and ceramic tile floors are about one and a half inches in length and the drop is probably 3/4 of an inch(photos). Can this device move into/ out of rooms w this type of elevation change between rooms and floor types?

Q: QuestionWill the T30 be available?

QuestionWhat is the maximum runtime of the robot vacuum on a single charge?

QuestionHow does the robot vacuum handle mopping on different floor types?

QuestionDoes this robot vacuum have smart home compatibility?

QuestionHow does the OMNI Auto-Cleaning Station work?

QuestionDoes the robot vacuum offer different cleaning modes?

QuestionWhat is the suction power of this robot vacuum?

QuestionWhat type of filter does this robot vacuum use?

QuestionDo you have to do anything to transition from sweep to mop? Do you manually take the pads on and off or refill the water? Looking for something we can set up and go with just needing to change bins every so often. How long is battery life?

QuestionCan this robot detect and avoid scattered dog droppings? I got a new learning disabled puppy who, it seems, likes to look at the mess she made before she’s done making it.

QuestionI clean the tanks with every wash, I keep replacing the mops and all consumables. This thing stinks really bad. What is next? I don’t know what to do but its driving me insane.

QuestionWhat kind of soap do you use and where is it available?

QuestionHow is this vacuum with pet hair?

QuestionHow does this work when you have a house on several different levels? Not only upstairs, main and basement, but an area that has a step down from main floor?

QuestionDoes it handle thick carpet Can it handle a 2309 square foot ranch home Does it have the range ?

QuestionIs there a camera that streams live video to the app?

QuestionIs there a vacuum only mode and mop only mode OR must it vacuum and mop at the same time?

QuestionThe transition between hardwood and ceramic tile floors are about one and a half inches in length and the drop is probably 3/4 of an inch(photos). Can this device move into/ out of rooms w this type of elevation change between rooms and floor types?

QuestionWill the T30 be available?