Questions & Answers

Q: QuestionDoes the Elgato Stream Deck Neo come with software?

• A:Answer Yes, the Elgato Stream Deck Neo comes with free Stream Deck app software for Windows or Mac.

Q: QuestionDoes the Elgato Stream Deck Neo have a detachable cable?

• A:Answer Yes, the Elgato Stream Deck Neo has a detachable USB-C cable.

Q: QuestionWhat is the length of the cable that comes with the Elgato Stream Deck Neo?

• A:Answer The cable length of the Elgato Stream Deck Neo is 2.95 feet.

Q: QuestionCan I use the Elgato Stream Deck Neo to control apps in the background?

• A:Answer Yes, you can control apps even when they are running in the background.

Q: QuestionHow many keys does the Elgato Stream Deck Neo have?

• A:Answer The Elgato Stream Deck Neo has eight keys.

Q: QuestionWhat is the function of the Touch Points on the Elgato Stream Deck Neo?

• A:Answer The two Touch Points on the Stream Deck Neo allow you to tap between pages of actions.

Q: QuestionWhat is the maximum number of button pages that can be setup?

Asked 1 year ago by TonyBaloney.

• A:Answer Hello, There's no maximum number, you can create folders within folders, within folders. -Art

  Answered 1 year ago by Corsair

  
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Q: QuestionDoes the device store the data or does it require the software on the computer?

Asked 1 year ago by Steven.

• A:Answer Hey Steven, you'll need to use the Stream Deck app on your computer for Stream Deck Neo to work properly. -James

  Answered 1 year ago by Customer Care

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Q: QuestionHow many keystrokes can be recorded in a single macro?

Asked 1 year ago by TonyBaloney.

• A:Answer Hello, Could you be more specific? Do contact our team directly right on our site at any time. -Art

  Answered 1 year ago by Corsair

  
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