Questions & Answers

Name: Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - HP Finish In Natural Silver
Brand: HP
SKU: 6240842
Price: 575.99 USD
Rating: 4.7 (982 reviews)

Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - HP Finish In Natural Silver

Model:: 17M-BW0013DX; |
SKU:: 6240842

User rating, 4.7 out of 5 stars with 982 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 1-20 of 131 questions

Ask a Question

QuestionHas anyone found an active stylus that works with this laptop? I tried the Bamboo & one of HP styluses but haven't gotten it to work. I can't find anything anywhere on line about a supported stylus.
Asked 7 years ago by Johnnyboy84.
- Answer This laptop does not work with ANY ACTIVE STYLUS. This has been confirmed by HP Product support. I do not know why Best Buy continues to sell it with the Bamboo Smart Stylus, and advertise the laptop as working with an active stylus. Very frustrating and misleading.
  Answered 7 years ago by laptopwithnostylus
  Answer this question
QuestionThis may be a stupid question but bear with me...can you burn CDs or just listen to them on this machine? Thanks
Asked 7 years ago by Willowbottom.
- Answer Yes, you can write to blank CDs using this PC.
  Answered 7 years ago by CommunityAnswer
  Answer this question
QuestionCan memory be upgraded from 12GB to 16GB
Asked 7 years ago by RickB.
- Answer Yes but you will need to download the HP maintainence guide for this laptop as the rear is pretty sealed and you need directions how to removed the rear cover. Try this site: https://support.hp.com/us-en/product/hp-envy-17m-bw0000-laptop-pc/20283133/model/21910840 Or http://h10032.www1.hp.com/ctg/Manual/c06001790
  Answered 7 years ago by redderr
  Answer this question
Questionwhat are the outside dimensions of the HP-Envy 17.3 touch-screen laptop?
Asked 7 years ago by Annie.
- Answer From the specs website, Minimum dimensions (W x D x H) 41.6 x 27.8 x 2.31 cm
  Answered 7 years ago by redderr
  Answer this question
QuestionCan you add an SSD to this laptop?
Asked 7 years ago by NotABanker.
- Answer Thank you for reaching out. You can add an SSD to this model quite easily! It can use a SATA or M.2 drive.
  Answered 7 years ago by HP Team
  Answer this question
QuestionIf paying this kind of money, what software is included??
Asked 7 years ago by Aurora.
- Answer It has the standard Windows 10 Home package. The basics. Nothing else comes with it that's of any use.
  Answered 7 years ago by JoDi
  Answer this question
QuestionProcessor speed is 1.8 gig, how does that compare to others? Thank you?
Asked 6 years ago by Pj.
- Answer The 1.8GHz is the base frequency of this Intel i7-8550U processor. With TurboBoost, this computer can reach frequencies up to 4GHz. 8th generation Intel Processors have been redesigned with more efficiency and multitasking management in mind, so their frequency range is much wider compared to previous generations. The i7s are among Intel's fastest processors.
  Answered 6 years ago by HP Team
  Answer this question
Questionwill this laptop play blu ray media?
Asked 6 years ago by pete1968.
- Answer No, the built in optical drive only supports DVD and CD formats. To play Blu Ray media you would need to connect an external Blu Ray drive via USB.
  Answered 6 years ago by Robert49
  Answer this question
QuestionStylus input - built for Windows ink. I'd like to know more about this feature ---I've never had computer with it. Do I buy a specific thing for this? Thank you.
Asked 6 years ago by Pj.
- Answer you need to buy the "HP" version of a stylus. the "Bamboo" will not work.
  Answered 6 years ago by Patr
  Answer this question
QuestionWhat kind if any USB ports does this unit have?
Asked 7 years ago by Philip.
- Answer It has 1 USB C and 3 USB 3.1 ports.
  Answered 7 years ago by HP Team
  Answer this question
QuestionCan I upgrade this computer to Windows 10 Professional?
Asked 6 years ago by EdmondMike.
- Answer Yes, you can upgrade it from within the built-in Microsoft Store.
  Answered 6 years ago by HP Team
  Answer this question
Questionis it a hybrid drive how many gigs of ssd? who makes it?
Asked 6 years ago by Alexander.
- Answer This model does not have a hybrid hard drive. It has a 1TB hard disk drive.
  Answered 6 years ago by HP Team
  Answer this question
QuestionCan this be used in the shower?
Asked 6 years ago by GaryD.
- Answer It cannot be used in a shower.
  Answered 6 years ago by ahhwhatever2
  Answer this question
QuestionWhat software is included on this laptop?
Asked 7 years ago by SoftwareQuestion.
- Answer This PC comes loaded with Windows 10 and the following software package: HP Recovery Manager, HP Support Assistant, HP ePrint, Netflix, McAfee LiveSafe (30 days trial), CyberLink Power Media Player, HP 3D DriveGuard, Dropbox (25 GB Cloud Storage) (free for 1 year), HP Audio Switch, HP JumpStart and HP Connection Optimizer.
  Answered 7 years ago by CommunityAnswer
  Answer this question
QuestionDoes this laptop HP 17M-BW0013DX support SATA and NVMe? Can I leave the 1t hdd and add a M.2 NVMe SSD programs drive? Thanks!
Asked 7 years ago by Mark.
- Answer Yes, you could add an M.2 SSD to this model.
  Answered 7 years ago by HP Team
  Answer this question
QuestionDoes this laptop have a backlit keyboard?
Asked 7 years ago by breite07.
- Answer Yes, the keyboard is backlit.
  Answered 7 years ago by CommunityAnswer
  Answer this question
QuestionDoes it have a CD Drive? Does it come in black?
Asked 7 years ago by Beast.
- Answer Yes it does have the DVD drive which also works as a CD drive. The color of the drive is the same as the laptop which is silver. This particular laptop does not come in black, only in silver.
  Answered 7 years ago by Martin
  Answer this question
QuestionHow hard is the learning curve on this machine? I currently have an ancient hp desktop that runs windows xl.
Asked 6 years ago by Bebemcq.
- Answer It is hard to say as each users experience is different. There are a lot of changes between Windows XP and Windows 10, however the overall design is the same. This means that you have desktop icons, a start menu, same shutdown options and such. If you need more assistance with learning Windows 10 I recommend checking it out at a local Best Buy on a display PC or asking their Geek Squad to help!
  Answered 6 years ago by HP Team
  Answer this question
QuestionDoes this laptop have gigabyte ethernet capabilities? I need an ethernet card/port capable of 1 gig OR MORE speeds and a wifi card up to 1 gig speed OR MORE. Thanks
Asked 6 years ago by Shirley.
- Answer Yes
  Answered 6 years ago by FranM
  Answer this question
QuestionDoes the HP Envy 17 (17M-BW0013DX) have an extra SATA slot? I need a laptop with two (2) SATA slots where the 1st slot holds the default HD and the 2nd slot is empty. I need to add my own HD in the, hopefully, second spare (free) slot. TIA
Asked 6 years ago by Badmess.
- Answer This model does not have an extra SATA slot. It does have an M.2 slot for an SSD.
  Answered 6 years ago by HP Team
  Answer this question

Showing 1-20 of 131 questions

previous Page
1
2
3
4
5
6
More Pages available
next Page

Questions & Answers

Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - HP Finish In Natural Silver

Q: QuestionHas anyone found an active stylus that works with this laptop? I tried the Bamboo & one of HP styluses but haven't gotten it to work. I can't find anything anywhere on line about a supported stylus.

Q: QuestionThis may be a stupid question but bear with me...can you burn CDs or just listen to them on this machine? Thanks

Q: QuestionCan memory be upgraded from 12GB to 16GB

Q: Questionwhat are the outside dimensions of the HP-Envy 17.3 touch-screen laptop?

Q: QuestionCan you add an SSD to this laptop?

Q: QuestionIf paying this kind of money, what software is included??

Q: QuestionProcessor speed is 1.8 gig, how does that compare to others? Thank you?

Q: Questionwill this laptop play blu ray media?

Q: QuestionStylus input - built for Windows ink. I'd like to know more about this feature ---I've never had computer with it. Do I buy a specific thing for this? Thank you.

Q: QuestionWhat kind if any USB ports does this unit have?

Q: QuestionCan I upgrade this computer to Windows 10 Professional?

Q: Questionis it a hybrid drive how many gigs of ssd? who makes it?

Q: QuestionCan this be used in the shower?

Q: QuestionWhat software is included on this laptop?

Q: QuestionDoes this laptop HP 17M-BW0013DX support SATA and NVMe? Can I leave the 1t hdd and add a M.2 NVMe SSD programs drive? Thanks!

Q: QuestionDoes this laptop have a backlit keyboard?

Q: QuestionDoes it have a CD Drive? Does it come in black?

Q: QuestionHow hard is the learning curve on this machine? I currently have an ancient hp desktop that runs windows xl.

Q: QuestionDoes this laptop have gigabyte ethernet capabilities? I need an ethernet card/port capable of 1 gig OR MORE speeds and a wifi card up to 1 gig speed OR MORE. Thanks

Q: QuestionDoes the HP Envy 17 (17M-BW0013DX) have an extra SATA slot? I need a laptop with two (2) SATA slots where the 1st slot holds the default HD and the 2nd slot is empty. I need to add my own HD in the, hopefully, second spare (free) slot. TIA

QuestionHas anyone found an active stylus that works with this laptop? I tried the Bamboo & one of HP styluses but haven't gotten it to work. I can't find anything anywhere on line about a supported stylus.

QuestionThis may be a stupid question but bear with me...can you burn CDs or just listen to them on this machine? Thanks

QuestionCan memory be upgraded from 12GB to 16GB

Questionwhat are the outside dimensions of the HP-Envy 17.3 touch-screen laptop?

QuestionCan you add an SSD to this laptop?

QuestionIf paying this kind of money, what software is included??

QuestionProcessor speed is 1.8 gig, how does that compare to others? Thank you?

Questionwill this laptop play blu ray media?

QuestionStylus input - built for Windows ink. I'd like to know more about this feature ---I've never had computer with it. Do I buy a specific thing for this? Thank you.

QuestionWhat kind if any USB ports does this unit have?

QuestionCan I upgrade this computer to Windows 10 Professional?

Questionis it a hybrid drive how many gigs of ssd? who makes it?

QuestionCan this be used in the shower?

QuestionWhat software is included on this laptop?

QuestionDoes this laptop HP 17M-BW0013DX support SATA and NVMe? Can I leave the 1t hdd and add a M.2 NVMe SSD programs drive? Thanks!

QuestionDoes this laptop have a backlit keyboard?

QuestionDoes it have a CD Drive? Does it come in black?

QuestionHow hard is the learning curve on this machine? I currently have an ancient hp desktop that runs windows xl.

QuestionDoes this laptop have gigabyte ethernet capabilities? I need an ethernet card/port capable of 1 gig OR MORE speeds and a wifi card up to 1 gig speed OR MORE. Thanks

QuestionDoes the HP Envy 17 (17M-BW0013DX) have an extra SATA slot? I need a laptop with two (2) SATA slots where the 1st slot holds the default HD and the 2nd slot is empty. I need to add my own HD in the, hopefully, second spare (free) slot. TIA