Questions & Answers

Q: QuestionExcuse me I am not a computer expert. However how much ram does this computer hold and can this computer support gameing such as Minecraft and fortnite? Any doubts? By any chance can it go up to high quality games like Skyrim?

Asked 7 years ago by ComputerHelp.

• A:Answer Thank you for your question. This computer could certainly run a game like Minecraft or Fortnite I imagine it could handle heavier games at lower settings. However to really get a good gaming experience you need to look for a laptop designed for gaming. They will have similar specs as this but will also add a GPU for graphics processing. You could look at the HP Omen or Pavilion Gaming series. Lastly for the best performance per dollar you should check out some of the gaming desktop computers. You can easily expand and add performance as you like.

  Answered 7 years ago by HP Team

  
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Q: QuestionDoes the hp envy x360 15m-bq121dx have accessible slots to upgrade DDR4 SDRAM4?

Asked 7 years ago by Ramupgrade.

• A:Answer Yes 2 slots, occupied by 2 4GB DIMMs.

  Answered 7 years ago by Jesse

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Q: QuestionHow do I add extra memory? Same as before, HP dropped the product and I would like to add an extra 8GB of Ram. What is the highest speed the motherboard can take?

Asked 7 years ago by CNCharger.

• A:Answer To my understanding the the max speed it supports is DDR4 2400, I upgraded mine from 8GB to 16GB. In the laptop there are 2 4GB DIMMs. The DIMMs are located under an RF shield on the bottom of the laptop's motherboard.

  Answered 7 years ago by Jesse

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Q: QuestionCan this take an M2 SSD? HP discontinued this laptop and has no other Ryzen laptops out there.

Asked 7 years ago by CNCharger.

• A:Answer Thank you for your question! This computer does have an M.2 slot and will accept an SSD. You can also keep the existing hard drive and use it for storage only.

  Answered 7 years ago by HP Team

  
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Q: Questiondoes anyone know if this computer has a years warranty from HP I did not buy the contract maintenance but doesn't HP guarantee for a 1

Asked 7 years ago by molly.

• A:Answer Yes! This computer has a one year manufacturers warranty from HP. Keep in mind that this warranty only covers any defects in the material workmanship so unlike the Geek Squad Protection which covers everything from drops and spills, the HP warranty only covers items deemed defects in the product.

  Answered 7 years ago by HP Team

  
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Q: Questionare made in aluminium chasis?

Asked 7 years ago by nicolas.

• A:Answer Yes, aluminum.

  Answered 7 years ago by Jesse

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Q: QuestionDoes anyone know how this laptop performs with solid works or just cad in general?

Asked 7 years ago by Phillipe.

• A:Answer Thank you for reaching out with your questions. This computer should work excellently with CAD or Solid Works.

  Answered 7 years ago by HP Team

  
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Q: QuestionDoes this lap top have DVD/CD drive?

Asked 7 years ago by Woody.

• A:Answer No, this model does not have a DVD/CD drive.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWill this computer work with the Adobe In Design Creative Suite? Intel® Pentium® 4 or AMD Athlon® 64 processor, 1024 x 768 display (1280 x 800 recommended) with 32-bit video card; supports HiDPI display,

Asked 7 years ago by M.

• A:Answer Yes, it will. It will be able to handle AutoCad and other rendering software as well.

  Answered 7 years ago by LuvFixProblemBtwChairNMonVerified Purchase

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Q: QuestionIs the USB-C port Thunderbolt?

Asked 7 years ago by Josh.

• A:Answer No it is not, I verified this by checking the HP website and model specs for my laptop. Only the (much more) expensive HP Spectre series x360 supports thunderbolt. The usb-c connectors on my laptop only support charging while the laptop is off and that is why they have a charging indicator next to them.

  Answered 7 years ago by Anonymous

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Q: QuestionI am wondering if there are any nurses out there who can tell me if this would make a good laptop for nursing school? I know I will have to install a $500 software on the laptop I choose once I begin courses.

Asked 7 years ago by Kate123.

• A:Answer I’d try to find a computer with a SSD or plan on adding on adding one after you buy. This machine has a good processor, but the hard drive is terrible and I’d hate to see you lose all of your files and work.

  Answered 7 years ago by Zach

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Q: QuestionCan this run Fallout 4? Overwatch? Titles about that demanding?

Asked 7 years ago by Riley.

• A:Answer I was able to run Fallout 4, Wolfenstien New Order, and Doom 2016. You need to uninstall HP Bloatware and update the display adapter through the device manager but other than that it is a solid machine. You may need to upgrade the RAM from 8GB to 16GB. I managed to do it myself. Was a bit tricky but there are some videos on Youtube showing how to do it. If you are not comfortable doing this yourself you can always have the Geek Squad do it.

  Answered 7 years ago by Jesse

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Q: QuestionWhy is the price back to $750? I was inclined to buy this tomorrow, but the price went up $250 which is now out of my budget. When is the price going to back down? It makes 0 sense to increase the price without listing when the sale is going to end.

Asked 7 years ago by Freddy.

Q: QuestionI’m a beginner to video editing. Will this computer handle video editing?

Asked 7 years ago by Video.

• A:Answer Yes it can !

  Answered 7 years ago by narendraVerified Purchase

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Q: QuestionCan I use the touchscreen of this 2 in one ,for regular typing? I mean use it for a purpose like texting just like a phone? Is it that good about its touchscreen?

Asked 7 years ago by Shay.

• A:Answer With the laptop folded into the tablet mode, yes you can

  Answered 7 years ago by KatlynVerified Purchase

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Q: QuestionDo u guys deliver to singapore?

Asked 7 years ago by Navin.

• A:Answer Yes we do and someday Mars.

  Answered 7 years ago by Professional

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Q: QuestionCan i possibly get an upgrade on this?...instead of just 1tb can i also get 256gb ssd as well

Asked 7 years ago by Navin.

• A:Answer You can add a M.2 SSD, just make sure it's a compatible model. I used the WD M.2 250GB and it works great.

  Answered 7 years ago by GlockVerified Purchase

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Q: QuestionI JUST GOT THIS TODAY CAN THIS LABTOP ABLE TO BE USE FOR MUSIC PRODUCING REASONS , LIKE RECORDING MUSIC AND MIXING? AND CAN I ADD MUSIC ACCESSORIES MIC, KEYBOARD SPEAKERS ECT WITH OUT IT SLOWING DOWN ETC ( RECORDING STUDIO)

Asked 7 years ago by ROYALTY.

• A:Answer Yes it can and you can do it.

  Answered 7 years ago by Professional

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Q: QuestionWhat printer do I buy with this computer ?

Asked 7 years ago by Eli.

• A:Answer Anything with a USB, bluetooth, or WiFi.

  Answered 7 years ago by Jesse

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