Questions & Answers

Q: QuestionWhat is the purpose of the patented built-in comb teeth on the X8 Pro's roller brush, and how does it eliminate hair tangles?

• A:Answer The patented built-in comb teeth on the X8 Pro's roller brush serve to automatically remove entwined hair after every cleaning cycle. As the roller brush rotates forward and reverse at high speed, the comb teeth effectively clean the roller brush, eliminating hair tangles and saving users the hassle of manual cleaning.

Q: QuestionHow does the X8 Pro handle cleaning different types of floor surfaces, such as carpets, hardwood floors, and tiles?

• A:Answer The eufy X8 Pro Robotic Vacuum is equipped with a powerful 2 x 4,000 Pa Twin-Turbine suction that effectively removes pet hair deep within carpets, leaving them clean and hair-free. It also features a Self-Cleaning Roller Brush with built-in comb teeth that automatically cleans the roller brush as it rotates, eliminating hair tangles and saving the hassle of manual cleaning. Additionally, the X8 Pro is suitable for multi-surface cleaning, including carpets, hardwood floors, and tiles.

Q: QuestionHow does the X8 Pro's iPath Laser Navigation™ technology create precise maps of the home, and what benefits does this provide in terms of cleaning efficiency?

• A:Answer The X8 Pro's iPath Laser Navigation™ technology uses lasers to scan and map the user's home, creating precise maps of the layout. This allows the vacuum to track its cleaning routes, avoid obstacles, and efficiently clean all areas of the home without missing any spots.

Q: QuestionWhat is the capacity of the X8 Pro's dust bin, and how does the automatic emptying feature into the station's dust bag work?

• A:Answer The X8 Pro's dust bin has a capacity of 11.3 gallons. The automatic emptying feature works by emptying the dust bin into the station's 2.5L dust bag, which securely seals dust and debris inside and only needs replacing every 45 days.

Q: QuestionWhat is the warranty coverage provided by eufy for the X8 Pro Robotic Vacuum, and what does it include?

• A:Answer eufy provides a 12-month warranty for both parts and labor for the X8 Pro Robotic Vacuum. During this period, eufy will repair or replace any defective parts or components free of charge.

Q: QuestionHow long can the X8 Pro operate on a single charge, and how does its battery life compare to competing robotic vacuums?

• A:Answer The eufy X8 Pro Robotic Vacuum can operate for up to 180 minutes on a single charge, providing ample cleaning time for most households. Compared to competing robotic vacuums, the X8 Pro's battery life is competitive, with many models offering similar runtimes.

Q: QuestionHow does the X8 Pro's Twin-Turbine suction compare to other robotic vacuums in terms of removing pet hair from carpets?

• A:Answer The X8 Pro's Twin-Turbine suction is equipped with 2 x 4,000 Pa of powerful suction, which is specifically designed to effectively remove pet hair deep within carpets, leaving them clean and free of pet hair. Compared to other robotic vacuums, the X8 Pro's Twin-Turbine suction stands out for its exceptional performance in removing pet hair from carpets.

Q: QuestionCan you explain the unique features of the X8 Pro's roller brush, such as the Pro-Detangle Comb and self-cleaning mechanism?

• A:Answer The X8 Pro's roller brush has a unique Pro-Detangle Comb that automatically removes entwined hair after every clean, eliminating the hassle of manual cleaning. Additionally, the roller brush features a self-cleaning mechanism that utilizes built-in comb teeth to clean the brush as it rotates, preventing hair tangles.

Q: QuestionHow does the X8 Pro's noise level compare to other robotic vacuums, and is it suitable for use in homes with pets or small children?

• A:Answer The eufy X8 Pro Robotic Vacuum has a noise level of 61 decibels, which is relatively quiet compared to other robotic vacuums. It is suitable for use in homes with pets or small children as it operates at a moderate noise level and has features like a self-cleaning roller brush and automatic water flow control for mopping.

Q: QuestionAre there any specific maintenance or cleaning tasks that need to be performed regularly to keep the X8 Pro in optimal condition?

• A:Answer Yes, the X8 Pro Robotic Vacuum requires regular maintenance to ensure optimal performance. The dustbin should be emptied regularly, and the filter should be cleaned once a week. Additionally, the roller brush should be cleaned every two weeks to prevent hair tangles.

Q: QuestionHow does the eufy X8 Pro Robotic Vacuum's 2-in-1 mop and vacuum feature work, and what are the different water flow control levels?

• A:Answer The eufy X8 Pro Robotic Vacuum's 2-in-1 mop and vacuum feature allows simultaneous vacuuming and mopping for efficient cleaning. It has three automatic water flow control levels: low, medium, and high. These levels adjust the amount of water dispensed during mopping to suit different floor types and cleaning preferences.

Q: QuestionWhat safety features does the X8 Pro have to prevent it from falling down stairs or colliding with obstacles?

• A:Answer The eufy X8 Pro Robotic Vacuum is equipped with several safety features to prevent accidents. It has a Cliff Sensor that detects stairs and other drop-offs, preventing the vacuum from falling down. Additionally, it has Protective Bumpers that help it avoid collisions with obstacles and furniture.

Q: QuestionDoes this mop the floor?

Asked 1 year ago by Lulie.

• A:Answer The X8 Pro includes a mop pad for light cleaning on hard floors, not for heavy scrubbing or tough stains. For carpets, set a no-mop zone in the app or remove the mop pad holder, as the robot can't sense carpets.

  Answered 1 year ago by Eufy Team

  
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Q: QuestionDoes this come with the self empty station? If not how big is the dustbin on the robot itself?

Asked 1 year ago by Astral.

• A:Answer It does not come with a self-emptying station. The X8 series is designed with twin-turbine technology and is focused on providing strong suction and improved navigation. The dustbin capacity on the Eufy RoboVac X8 Pro itself is typically around 0.6 liters, which is a decent size for robot vacuums, allowing for less frequent emptying under normal usage conditions.

  Answered 1 year ago by Eufy Team

  
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