Questions & Answers
- Model:
- T88711W1
- |
- SKU:
- 6516461
Q: QuestionWhy don't I have a consistent live feed?
Asked by Anonymous.
- A:Answer Usually, problem is WiFi Network or Internet Provide have very poor UPLOAD speed. Try taking the homebase and 1 camera to your friend's home and try again.
Answered by Alexander
Q: QuestionCan I use this with an internet extender?
Asked by Adam.
- A:Answer Yes, you can use the eufyCam 3 system with an internet extender. The eufyCam 3 connects to the HomeBase 3, which requires an internet connection. If your extender is providing a stable 2.4GHz Wi-Fi signal, you can connect the HomeBase 3 to it wirelessly after the initial setup. Here's how you can connect the HomeBase 3 to your Wi-Fi extender: Initially, connect the HomeBase 3 to your router using the provided Ethernet cable for the setup process. Once the HomeBase is set up and connected to the eufy Security app, go to the HomeBase settings in the app. Find the Wi-Fi setup option and follow the instructions to connect the HomeBase to your Wi-Fi extender's network. Make sure that the Wi-Fi extender is within a good range of your router to ensure a strong and stable connection. If the connection is weak or unstable, it may affect the performance of your eufyCam 3 system.
Answered by Eufy Team

Q: QuestionWill this device work with a Homebase 2?
Asked by TCFJR.
This question was asked about the related product: eufy - eufyCam 3, Outdoor Wireless 4K Solar Powered Add-On Security Camera (Base Not Included) - White
- A:Answer It's not. You'll need to purchase Homebase 3. Homebase 2 is an older hardware that was bundle with Eufy dualcam, or sold separately amd compatible with 2k cameras. I started out with Eufy door dualcam. Came with Homebase 2. I learned that it wasn't compatible with the 4k cam and had to purchase HB3. The dualcam was not compatible with HB3 (at the time) so i had 2 Homebase units until Eufy released a firmware update for the HB3 that added more product compatibility.
Answered by Rotendo
Q: QuestionWill 2K cameras work with 4K base if I wanted to add cameras?
Asked by Hammer.
- A:Answer Yes.
Answered by Eufy Team

Q: Questionwill this system work on 5G
Asked by Al.
- A:Answer No, it only works with 2.4g wifi.
Answered by Eufy Team

Q: QuestionIs this camera compatible with Homebase 2? Are any solo cams compatible with Homebase 2?
Asked by Homebase.
This question was asked about the related product: eufy - eufyCam 3, Outdoor Wireless 4K Solar Powered Add-On Security Camera (Base Not Included) - White
- A:Answer No it isn't. You have to use Homebase 3. Homebase 2 can use the 2K cameras.
Answered by Rotendo
Q: QuestionWill this support an S340 solo cam?
Asked by Anonymous.
- A:Answer Yes but quality is not as sold!
Answered by DiegoB
Q: Questionhow to watch live view by pc monitor?
Asked by xuan.
- A:Answer I havent tried it on my PC, but I look at it on my phone. It records events for 15 or 20 sec. You can look at these. Remember that the more you watch live, the battery could go dead.
Answered by Songpilot
Q: QuestionWitch eufy doorbell cam do you use with this base station3?
Asked by Melstrom.
- A:Answer You can refer to the link below about the compatibility with the Homebase 3. https://support.eufy.com/s/article/Centralize-Your-Security-Ecosystem-with-HomeBase-3
Answered by Eufy Team

Q: QuestionWill the camera still record to its base station if your internet goes out?
Asked by Mwallen1985.
- A:Answer No. You need your internet to be up.
Answered by MrLiDo
Q: QuestionCan the Eufy 3 series Solo cam be used without a home base?
Asked by Donald.
- A:Answer Easy answer...NO
Answered by JohnR
Q: QuestionDoes it work with The Eufy S380 home base?
Asked by John.
This question was asked about the related product: eufy - eufyCam 3, Outdoor Wireless 4K Solar Powered Add-On Security Camera (Base Not Included) - White
- A:Answer The simplest answer is YES!
Answered by JohnR
Q: Questionwhat is the view angle of the camera
Asked by raul.
- A:Answer 160 degree view
Answered by EdwardP
Q: QuestionAre these compatible with homebase E?
Asked by Question.
This question was asked about the related product: eufy - eufyCam 3, Outdoor Wireless 4K Solar Powered Add-On Security Camera (Base Not Included) - White
- A:Answer Don't know. You need to tell your customers that none of your stores carry home bases. I ws very disappointed
Answered by Anonymous
Q: QuestionCan other wireless brand cameras (ei - Foscam) be connected to the Eufy Homebase?
Asked by Jillian.
- A:Answer NO!
Answered by JohnR
Q: QuestionWhat if the light no longer works, can it be replaced? Or do you have to buy a replacement?
Asked by wickedtaz.
- A:Answer Can be replaced if the buy the warranty
Answered by SandraR
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