Questions & Answers
- Model:
- E2277
- |
- SKU:
- 10772478
Highly rated by customers for: Cleaning Performance, Setup Ease
$249.99$249.99
Page Showing 1-7 of 7 questions
Q: QuestionI have the L60 SES docking station but the L60 SES robovac broke. Can I just buy the L60 SES robovac
Asked by Anonymous.
- A:Answer The L60 SES sold exclusively as a complete bundle that includes the robot vacuum and the self-empty station. There is no mention of a standalone robot-only purchase option for the L60 SES model. If your existing docking station is still functional, your best bet would be to check eufy's official website or contact their customer support directly to see if they offer replacement robots or individual units that are not listed in these search results.
Answered by Eufy Team
Q: QuestionI didn’t get the dust bags with the vacuum! Help pase
Asked by Anonymous.
- A:Answer Here are the steps to resolve this: 1. Double-check the packaging The dust bags are sometimes packed separately in: A smaller accessory box inside the main carton The self-empty station itself (check inside the station's dust bag compartment) Side pockets or bottom foam layers of the packaging 2. Verify your order details Confirm that your order confirmation/email specifically lists "+6 Pack Dust Bags" or "with 6 Dust Bags" to ensure you purchased the bundle version and not just the standalone vacuum. 3. Contact Best Buy Since you purchased from Best Buy: Online/Mobile: Go to your order history and select "Return/Exchange" or "Missing Parts" Phone: Call Best Buy Customer Service for immediate assistance with missing accessories In-Store: Bring your receipt/packing slip if you purchased in person 4. Contact eufy (Anker) Support If Best Buy directs you to the manufacturer, or for faster replacement: eufy Support: Visit support.eufy.com or call their customer service Have your serial number (on the vacuum/station) and purchase receipt ready They can often ship the missing 6-pack of dust bags directly to you
Answered by Eufy Team
Q: QuestionIs this brand new, factory sealed” • “never used or returned”, ???
Asked by StuB.
- A:Answer Yes.
Answered by Eufy Team
Q: QuestionHow much are the replacement bags
Asked by Debbie.
- A:Answer Replacement dust bags for the eufy L60 Robot Vacuum with Self Empty Station are typically sold in multi-packs. Based on current listings, the prices are approximately: • 3-Pack Replacement Dust Bags: $34.99 • 6-Pack Replacement Dust Bags: $49.99 Important Note: Prices can vary between retailers and over time. For the most accurate and current pricing, availability, and to ensure you are purchasing the correct, compatible bags, it is best to check the official eufy store on Amazon or other major retailers like Best Buy or Walmart. You can search for "eufy L60 replacement dust bags" or similar terms.
Answered by Eufy Team
Q: QuestionDoes this vacuum have mopping function as well? It's not mentioned anywhere so wanted to check.
Asked by Anonymous.
- A:Answer this vacuum does not have a mopping function. It is vacuum only.
Answered by Chris
Q: QuestionIs this Eufy L60 model E2277 new? I want to ensure it is not used or refurbished.
Asked by DavidH.
- A:Answer The eufy L60 model, specifically the E2277 type you mentioned, is described in multiple materials as "new" and includes details emphasizing its setup process and features. Congratulations materials and resources outline its status as a newly set-up and ready device, suggesting it is not used or refurbished. This aligns with the general practices and documentation provided by eufy for their products.
Answered by Eufy Team
Q: QuestionHow many brushes go with this one
Asked by Anonymous.
- A:Answer The eufy Clean L60 Robot Vacuum is equipped with a single side brush. This design is based on its advanced navigation technology, allowing optimal cleaning performance with reduced maintenance costs. The single side brush is positioned strategically to ensure thorough cleaning along edges and walls. Additionally, the unit contains a rolling brush, which is a consumable part and needs regular replacement depending on its usage.
Answered by Eufy Team
Page 1, Showing 1-7 of 7 questions
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