Questions & Answers
Page Showing 1-2 of 2 questions
Q: QuestionI got this product, but WiFi it’s only supported to run 2.4G for WiFi bridge My WiFi is 5G
Asked by Maria.
- A:Answer It seems I am unable to retrieve specific information regarding your query right now. Based on typical product specifications, many smart home devices, including some smart locks, are designed to work with 2.4GHz WiFi networks only, as they provide better range and penetration through walls compared to 5GHz networks. If your home WiFi is exclusively 5GHz, you may want to check if your router supports dual-band mode, allowing it to broadcast both 2.4GHz and 5GHz networks simultaneously. This would enable the device to connect to the 2.4GHz network. Let me know if you have further concerns or need more clarification!
Answered by Eufy Team
Q: Questionwill this work on security doors
Asked by Goodnews.
- A:Answer The eufy Smart Lock S330 is compatible with standard door specifications that fit typical crossbore diameter, backset, door hole diameter, and door thickness. As long as your security door falls within these compatibility parameters, it should work effectively. If your security door has unique configurations, such as non-standard sizes or locking mechanisms, it might require additional compatibility assessments. The S330 comes with features like auto-locking and human detection, providing robust security capabilities. This model operates within a temperature range of -10°C to 50°C, ensuring functionality in diverse conditions. For a precise fit, make sure your security door adheres to common specifications for smart locks.
Answered by Eufy Team
Page 1, Showing 1-2 of 2 questions
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