Questions & Answers

Q: QuestionWhy can't I get it to fasten

Asked 9 years ago by Anonymous.

• A:Answer I agree this aspect of the Flex could be designed better. I just pick the two holes I am going to use and use them all the time, taking care lining up the prongs with the holes when I'm putting it on. Eventually the rubber gets more pliable and it seems to close easier. Or just have someone else do it which is easiest.

  Answered 8 years ago by RitaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWill this show the steps that you take on the screen

Asked 9 years ago by Anonymous.

This question was asked about the related product: Fitbit - Flex Wireless Activity Tracker - Blue

• A:Answer It will link to your iphone

  Answered 9 years ago by fitbit

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionAre there different size fitbits for larger wrists?

Asked 9 years ago by Jon.

This question was asked about the related product: Fitbit - Flex Wireless Activity Tracker - Navy

• A:Answer Yes

  Answered 8 years ago by Hoho

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it tell you're heart rate? Does it also tell time?

Asked 9 years ago by Kendra.

This question was asked about the related product: Fitbit - Flex Wireless Activity Tracker - Teal

• A:Answer This one does not tell heart rate or the time.

  Answered 9 years ago by Dallas

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionThe specs for the fitbit Navy does not show if it can be used to challenge others. Is that still an option or is it only for different color fitbits?

Asked 9 years ago by marshmont.

This question was asked about the related product: Fitbit - Flex Wireless Activity Tracker - Navy

• A:Answer Yes, the Fitbit can be used to challenge others.

  Answered 9 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes it come with the charger

Asked 9 years ago by cheryl502.

This question was asked about the related product: Fitbit - Flex Wireless Activity Tracker - Teal

• A:Answer Yes.

  Answered 9 years ago by Vexa

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWill the Fitbit flex sync to weight watchers essentials account

Asked 9 years ago by Idahogirl.

• A:Answer It absolutely connects to weight watchers!!! I've had mine connected for 3 yrs.

  Answered 9 years ago by Kshort7132

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I insert the tracker in the wrist band?

Asked 9 years ago by Joseph.

This question was asked about the related product: Fitbit - Flex Wireless Activity and Sleep Tracker Wristband - Black

• A:Answer Installed my mfg

  Answered 8 years ago by LaineVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHow do I reset my step counter each day?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Fitbit - Flex Wireless Activity and Sleep Tracker Wristband - Black

• A:Answer It should do it automatically by it's self

  Answered 9 years ago by block

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs part of band made of nickel.

Asked 9 years ago by Anonymous.

This question was asked about the related product: Fitbit - Flex Wireless Activity and Sleep Tracker Wristband - Black

• A:Answer There are a few that show on the package that there's no nickel - I'm allergic so that was important to me.

  Answered 9 years ago by Dmonster

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI have a fitbit that stopped working. Can I sync the new fitbit with the old fitbit's account?My fitbit stopped working. I want the new fitbit to use the same account from the old one. That way I can continue th historical information.

Asked 9 years ago by Anonymous.

• A:Answer You should be able to. I tried doing it but I didn't have any luck. It may have just been a bad Fitbit or something I was doing wrong. You have to delete the old Fitbit from the account before adding the new one. If you have any questions, it's probably best to call customer service or maybe have one of the Geek Squad guys in Best Buy help you set it up. I believe it's a free service but you can always call ahead and ask.

  Answered 9 years ago by DARYDER

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWhat is the difference between the Fex Wireless Activity and Sleep Tracker and the Flex Wireless actvity tracker????I see there is a Flex wireless activity tracker and Flex wireless activity AND SLEEP TRACKER. When I read about both of them they say the same thing??? Can both of them be linked to any mobile phone? Please tell me the diffrence.. Thank you

Asked 9 years ago by Anonymous.

This question was asked about the related product: Fitbit - Flex Wireless Activity Tracker - Red

• A:Answer There is only one Flex model.

  Answered 9 years ago by CommunityAnswer

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionMy husband doent want his fitbit anymore. Can I use it and reconfigure it for me and my phone etc?

Asked 10 years ago by Cocomo.

This question was asked about the related product: Fitbit - Flex Wireless Activity and Sleep Tracker Wristband - Black

• A:Answer Yes, you just have to reset everything and downloaded on yours.

  Answered 9 years ago by Nesasesa29

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes it have to be on your wrist to work accurate?I want to know if it works accurately if I have to put in my pocket?

Asked 10 years ago by Anonymous.

• A:Answer Yes it does. If you want something that doesn't go on your wrist, you may want to consider one of Fitbit's other tracking products. Try one of the ones I recommended.

  I would recommend:

  • 

    Fitbit - Zip Wireless Activity Tracker - Magenta

    User rating, 4.48 out of 5 stars with 2367 reviews.

    (2,367)
  • 

    Fitbit - One Wireless Activity and Sleep Tracker - Black

    User rating, 4.64 out of 5 stars with 4241 reviews.

    (4,241)

  Answered 9 years ago by DARYDER

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questionwhat does 2 blinking lights mean?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Fitbit - Flex Wireless Activity and Sleep Tracker Wristband - Black

• A:Answer If you mean two blinking lights when you tap the Fitbit. This means you are about 40% of your daily step goal.

  Answered 9 years ago by RDTChicago

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questiondoes it work with Samsung Galaxy Core Prime

Asked 10 years ago by Anonymous.

This question was asked about the related product: Fitbit - Flex Wireless Activity and Sleep Tracker Wristband - Black

• A:Answer Works with any device that you can download the FitBit app on.

  Answered 8 years ago by SranManVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWill this work with my bicycling if I wear it on my ankle?I see that the FitBit uses GPS, so will it work if I wear it on my ankle while cycling?

Asked 10 years ago by Anonymous.

• A:Answer Yes it should track your workout.

  Answered 9 years ago by BigA1978

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIs there a monthly cost?

Asked 10 years ago by RobJ.

• A:Answer No. Once purchased you own the device

  Answered 9 years ago by Mark1786

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionI like to wear nice gold bracelets. . .if I make a gold brocade covering (leaving open the stainless steel clasp) would I render the Flex ineffective

Asked 10 years ago by jane.

• A:Answer I have a friend that bedazzled hers and it still works just fine!

  Answered 9 years ago by Kshort7132

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)