A:AnswerGood day, Belinda. Yes! If you are looking for a replacement for your old microwave, this model is the closest that we have. This model has a bigger capacity, but the dimensions are almost similar. It didn't come with trim kits. We hope this was helpful to you. -John.
A:AnswerHello, GigLouise! Thank you for the question. We recommend contacting us through live chat on our webpage Mon - Fri 8:30 am - 8 pm (EST). -Chris
A:AnswerIt may be about 1 inch narrower than your previous one. You can simply use some trim to cover the gaps.
Model# LFMV164QF
Height (Inches) 16.38
Width (Inches) 29.88
Depth (Inches) 16
Model# FFMV1846VS
Height 16.38
Width 28.78
Depth 15.75
A:AnswerHi, Emoney! The owner’s manual gives a description of the symbols on page 9 which is viewable here: https://content.syndigo.com/asset/aa28011f-ea78-474f-882d-a8ed7a8a454f/original.pdf. -Chris
A:AnswerKandy, thank you for stopping by to share your concerns with us. So that we can gain more insight to ensure your microwave is performing correctly, please chat with us, and we will be happy to assist. -Ciara
A:AnswerHello, Electroman! These models are actually quite similar. The VS model and the VF are different in color. The VFA is specific to the model purchased so we know the exact parts that go with that model. As we manufacture future revisions with part changes or feature changes, the final digit changes, so we can ensure we provide correct part information to consumers and service providers. We hope this helps. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
A:AnswerHello, Mo12345. We’re sorry to hear you’ve had trouble setting the cook time, and we’d like to see if we can help! You should be able to select to the number keys 1, 2, or 3 to start a 1, 2, or 3 minute heating cycle (this option will only work using the 1, 2 or 3 number keys). If setting a different heating time outside of 1, 2, or 3 minutes, first press the “Time Cook” key, then use the number keys to entire the desired heating time, and touch the “Start” key to begin heating at that entered time. Should your concerns persist, feel free to connect with us via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) so we can better assist.
~ Margaret
A:AnswerHello! The microwave should be attached to the rear wall directly via the mounting plate; the space between it and the wall will be negligible. I hope this answers your question! For more information, check out the Installation Instructions at the following link: https://content.syndigo.com/asset/ff2c5f94-1691-488c-b4d2-f6c6d97893c8/original.pdf ~Ashton
A:AnswerThat's a great question, Cook! The microwave is equipped with a zero-clearance door that opens at a 90 degree angle without touching the adjacent walls. Thanks for stopping by! -Katrina
A:AnswerThe handle is not plastic and is securely attached. I almost didn’t buy this unit because of that review and I’m glad I bought it anyway. We haven’t had any issues with the handle or it’s quality.
A:AnswerWe are glad to help! To operate the exhaust vent, touch the fan symbol pad once for the highest speed setting. Touch the pad again to choose the low-speed setting and a 3rd time to turn the exhaust ventilation off. If you are having issues with this feature, please contact us directly so we can assist. Reach us Monday through Friday from 8:30 am to 8 pm EST. We are available by phone at 800-374-4432 or via Live Chat from our website. We look forward to supporting you. ~Keyanna
A:AnswerThat's a great question, OrrvilleGrandma! The information provided by our use and care guide is the best chart available to assist with reheating/cooking time and power levels needed for the best results. You may locate the chart on page 16. -Katrina
A:AnswerHi, BestbuyCustomer! We're sorry to hear that your microwave fan isn't working properly and would suggest locating a servicer on our branded website, under owner support. -Katrina
