Questions & Answers

Q: QuestionHow many fan speeds does the ventilation system have?

• A:Answer The ventilation system on this over-the-range microwave has three fan speeds.

Q: QuestionHow do I know when to change the filter in this microwave?

• A:Answer This microwave has a filter indicator light that will alert you when it's time to change the filter based on your ventilation fan usage.

Q: QuestionWhat is the capacity of this Frigidaire microwave?

• A:Answer This Frigidaire microwave has a capacity of 1.9 cubic feet.

Q: QuestionDoes this microwave have a sensor for reheating leftovers?

• A:Answer Yes, this microwave features Sensor Reheat technology to ensure your leftovers are reheated perfectly.

Q: QuestionIs the stainless steel finish on this microwave fingerprint resistant?

• A:Answer Yes, this microwave features a Smudge-Proof Stainless Steel finish that resists fingerprints.

Q: QuestionThe specs on Bestbuy’s website for this model GMOS1962AF shows 27.875" in width. However the Frigidaire website states a different spec for the same model which shows 29 7/8" in width..which is correct?

Asked 3 years ago by Clarify.

• A:Answer Hello there! The width of the this specific model is 29 7/8". We hope this information help you and your shopping experience. -Angel

  Answered 3 years ago by FrigidaireSupport

  
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Q: Questionis this unvented

Asked 1 year ago by Anonymous.

• A:Answer Hello there. Thanks for reaching out to us! This Frigidaire Microwave offers versatile ventilation options, so it can be set up for either vented or recirculating (unvented) installation. For an unvented installation, the microwave uses a recirculating fan that filters air through a charcoal filter before releasing it back into the kitchen, rather than venting outside. - Maria

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionHow do you perform a time cook for 4:20 at 70% power without automatically activating the quick start at 100% as soon as you enter 4 on the panel?

Asked 7 months ago by WeatherTheStorm.

• A:Answer Hi there, valued consumer! Great question! On many Frigidaire microwaves, including the Gallery 1.9 Cu. Ft. Over-The-Range model, when you start entering a cooking time, if you just press a number like "4" it often triggers the Quick Start function at 100% power immediately—especially if you press Start right away. To time cook for 4:20 at 70% power without activating quick start, here’s the usual way to avoid that immediate quick start: Step-by-step: 1. Press the Power Level button first (sometimes labeled "Power Level" or just "Power"). 2. Enter the desired power level as a percentage on the keypad: - For 70% power, press 7 (some models expect a number from 1 to 10, where 10 is 100%, so 7 corresponds to 70%). 3. Enter the cooking time: - Press 4, then 2, then 0 for 4 minutes and 20 seconds. 4. Press Start to begin cooking at the set time and power level. Correct order: Power Level → 7 → 4 → 2 → 0 → Start - Maico

  Answered 7 months ago by FrigidaireSupport

  
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Q: Questiondoes the Frigidaire Gallery Microwave FGMV175QFA have the same mounting pattern as the Frigidaire Gallery Microwave GMOS1962AF ?

Asked 3 years ago by Nick.

• A:Answer Hello, Nick! The mounting pattern for microwave model is going to be different. The best option is to review the microwave’s installation instructions which are available here: https://content.syndigo.com/asset/5513a460-fd2d-4c2f-9f1a-498883cf7847/original.pdf. -Chris

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionDoes this Gallery model Frigidaire micro have the same style handle as the Gallery model refrigerator? The pictures look like the handles on this 1.9 Frigidaire Gallery model micro is the same as the regular Frigidaire micro model.

Asked 2 years ago by Marly2359.

• A:Answer I believe they are the same. See picture. Picture with microwave and refrigerator, the refrigerator is not a gallery.

  Answered 2 years ago by JerryVerified Purchase

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Q: QuestionOn this fridgidaire over the stove microwave is there a model that has a finished right side. I only have a cabinet onleft side?

Asked 1 week ago by Jim.

• A:Answer Thank you for your question. Over-the-range microwaves, including Frigidaire Gallery models, are designed to be installed between cabinets on both sides. For this reason, the sides of the unit are not finished to the same standard as the front and are not intended to be visible once installed. At this time, there are no models with a fully finished right side for exposed installations. In cases where one side will be visible, we typically recommend installing a matching cabinet end panel or filler panel to achieve a clean, built-in appearance. We hope this helps with your planning. - Jessica

  Answered 1 week ago by FrigidaireSupport

  
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Q: QuestionIs the vent with this microwave convertible? If so, does it come with a kit for converting it?

Asked 1 month ago by Anonymous.

• A:Answer Hi there, our valued customer! Yes, the Frigidaire Gallery GMOS1962AF over-the-range microwave features a convertible ventilation system. It can be configured for three types of ventilation: Outside Top (Vertical): Ducting up through the roof or top cabinet. Outside Back (Horizontal): Ducting directly through an exterior wall. Recirculating (Non-ducted): Air filters through a charcoal filter and returns to the kitchen. -Chris

  Answered 1 month ago by FrigidaireSupport

  
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Q: QuestionCan the sound/beep be turned off?

Asked 1 month ago by Bo.

• A:Answer Hi there, Bo! Yes, according to the Frigidaire manual for the Gallery 1.9 cu ft Over-The-Range Microwave with PureAir Filter, you can change the audible sound/beep settings. The controls let you set the microwave’s sound level (including off) through the settings menu. Turning Off the Beep (Sound Mute) - Touch the Settings (⚙️) icon on the control panel. - When “Sound” appears on the display, press Start. - The available options — Low, Med, High, Off — will scroll. - When “Off” is showing, press Start to set the sound to off. When set to Off, the audible beeps for key presses or alerts will be disabled - Maico

  Answered 1 month ago by FrigidaireSupport

  
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Q: QuestionHow much is installation for microwave over the stove?

Asked 1 month ago by Anonymous.

• A:Answer Hi there, our valued customer! Regarding the installation fee, kindly coordinate with Best Buy. -Chris

  Answered 1 month ago by FrigidaireSupport

  
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Q: QuestionHow does the microwave attach to the cabinet above it? and is there a support bracket included.?

Asked 2 months ago by WES1.

• A:Answer Hi there, our valued customer! For horizontal duct installation, kindly check page 17 of the installation instructions. -Chris

  Answered 2 months ago by FrigidaireSupport

  
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Q: QuestionDoes the unit have a light underneath to help light up the range below?

Asked 3 months ago by Bird.

• A:Answer We appreciate you reaching out. Yes, this model does include lights underneath the unit that help illuminate your cooktop. - Maria

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionI the turntable removable

Asked 3 months ago by Anonymous.

• A:Answer Hi there, our valued customer! Yes, the Frigidaire Gallery GMOS1962AF microwave has a glass turntable that is removable for cleaning. The turntable can also be manually turned off using a specific setting in the microwave's control panel. -Chris

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionIs the keypad lighted/backlit?

Asked 4 months ago by ShermsCT.

• A:Answer Hi there! No, the keypad on the Frigidaire microwave model GMOS1962AF is not lighted or backlit. WE hope this answers your question. - Patrick

  Answered 4 months ago by FrigidaireSupport

  
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Q: QuestionThis microwave size same as model FGMV174KFC?

Asked 7 months ago by James.

• A:Answer Hi there, our valued customer! Here are the dimensions and volume: Height 16 3/8", Width 29 7/8", Depth 15 3/4", Depth With Door 90° Open 44 3/8", Microwave Interior Height 9 1/8", Microwave Interior Width 19 13/16", Microwave Interior Depth 13 3/4", Microwave Capacity 1.9 Cu. Ft. -Chris

  Answered 7 months ago by FrigidaireSupport

  
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