Questions & Answers

Q: QuestionHow many fan speeds does the ventilation system have?

• A:Answer The ventilation system on this over-the-range microwave has three fan speeds.

Q: QuestionHow do I know when to change the filter in this microwave?

• A:Answer This microwave has a filter indicator light that will alert you when it's time to change the filter based on your ventilation fan usage.

Q: QuestionWhat is the capacity of this Frigidaire microwave?

• A:Answer This Frigidaire microwave has a capacity of 1.9 cubic feet.

Q: QuestionDoes this microwave have a sensor for reheating leftovers?

• A:Answer Yes, this microwave features Sensor Reheat technology to ensure your leftovers are reheated perfectly.

Q: QuestionIs the stainless steel finish on this microwave fingerprint resistant?

• A:Answer Yes, this microwave features a Smudge-Proof Stainless Steel finish that resists fingerprints.

Q: QuestionThe specs on Bestbuy’s website for this model GMOS1962AF shows 27.875" in width. However the Frigidaire website states a different spec for the same model which shows 29 7/8" in width..which is correct?

Asked 2 years ago by Clarify.

• A:Answer Hello there! The width of the this specific model is 29 7/8". We hope this information help you and your shopping experience. -Angel

  Answered 2 years ago by FrigidaireSupport

  
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Q: Questionis this unvented

Asked 1 year ago by Anonymous.

• A:Answer Hello there. Thanks for reaching out to us! This Frigidaire Microwave offers versatile ventilation options, so it can be set up for either vented or recirculating (unvented) installation. For an unvented installation, the microwave uses a recirculating fan that filters air through a charcoal filter before releasing it back into the kitchen, rather than venting outside. - Maria

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionHow do you perform a time cook for 4:20 at 70% power without automatically activating the quick start at 100% as soon as you enter 4 on the panel?

Asked 3 months ago by WeatherTheStorm.

• A:Answer Hi there, valued consumer! Great question! On many Frigidaire microwaves, including the Gallery 1.9 Cu. Ft. Over-The-Range model, when you start entering a cooking time, if you just press a number like "4" it often triggers the Quick Start function at 100% power immediately—especially if you press Start right away. To time cook for 4:20 at 70% power without activating quick start, here’s the usual way to avoid that immediate quick start: Step-by-step: 1. Press the Power Level button first (sometimes labeled "Power Level" or just "Power"). 2. Enter the desired power level as a percentage on the keypad: - For 70% power, press 7 (some models expect a number from 1 to 10, where 10 is 100%, so 7 corresponds to 70%). 3. Enter the cooking time: - Press 4, then 2, then 0 for 4 minutes and 20 seconds. 4. Press Start to begin cooking at the set time and power level. Correct order: Power Level → 7 → 4 → 2 → 0 → Start - Maico

  Answered 3 months ago by FrigidaireSupport

  
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Q: Questiondoes the Frigidaire Gallery Microwave FGMV175QFA have the same mounting pattern as the Frigidaire Gallery Microwave GMOS1962AF ?

Asked 2 years ago by Nick.

• A:Answer Hello, Nick! The mounting pattern for microwave model is going to be different. The best option is to review the microwave’s installation instructions which are available here: https://content.syndigo.com/asset/5513a460-fd2d-4c2f-9f1a-498883cf7847/original.pdf. -Chris

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDoes this Gallery model Frigidaire micro have the same style handle as the Gallery model refrigerator? The pictures look like the handles on this 1.9 Frigidaire Gallery model micro is the same as the regular Frigidaire micro model.

Asked 2 years ago by Marly2359.

• A:Answer I believe they are the same. See picture. Picture with microwave and refrigerator, the refrigerator is not a gallery.

  Answered 2 years ago by JerryVerified Purchase

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Q: QuestionIs the keypad lighted/backlit?

Asked 3 days ago by ShermsCT.

• A:Answer Hi there! No, the keypad on the Frigidaire microwave model GMOS1962AF is not lighted or backlit. WE hope this answers your question. - Patrick

  Answered 2 days ago by FrigidaireSupport

  
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Q: QuestionThis microwave size same as model FGMV174KFC?

Asked 3 months ago by James.

• A:Answer Hi there, our valued customer! Here are the dimensions and volume: Height 16 3/8", Width 29 7/8", Depth 15 3/4", Depth With Door 90° Open 44 3/8", Microwave Interior Height 9 1/8", Microwave Interior Width 19 13/16", Microwave Interior Depth 13 3/4", Microwave Capacity 1.9 Cu. Ft. -Chris

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionAre the gallery refrigerators and gallery range and microwaves the same smartness steel color?

Asked 8 months ago by Anonymous.

• A:Answer Good day! Thank you for sending us your inquiry. Yes, the Frigidaire Gallery appliances, including their refrigerators, ranges, and microwaves, typically share the same smudge-proof stainless steel color and finish. So, the Frigidaire Gallery 1.9 Cu. Ft. Over-The-Range Microwave GMOS1962AF would match well with other Gallery products in terms of color and style. This "smudge-proof stainless steel" finish is a signature feature across the Gallery line, designed to resist fingerprints and smudges, giving all the appliances a sleek and uniform look when paired together. Whether it's the fridge, range, or microwave, the design intent is to create a cohesive kitchen aesthetic. - Maico

  Answered 7 months ago by FrigidaireSupport

  
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Q: Questionhow long is the manufacturer's warranty?

Asked 9 months ago by Mets.

• A:Answer Hi, Mel! The Frigidaire Over-The-Range Microwave comes with a 1-year limited manufacturer's warranty covering both parts and labor. -Angel

  Answered 8 months ago by FrigidaireSupport

  
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Q: QuestionDoes model GMOS1962AF watts 1500 for cook or 1000 and does it have night light

Asked 10 months ago by Watts.

• A:Answer Hi there, our valued customer! Cooking Power 1000 Watts. -Chris

  Answered 10 months ago by FrigidaireSupport

  
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Q: QuestionDoes this microwave model have a silent feature that you can turn on and off so you don't hear all the beeping?

Asked 11 months ago by JT.

• A:Answer Hi, JT! Thank you for this inquiry and for bringing this up. No, this model unit does not have a feature to silence the beep alerts. ~Juan

  Answered 11 months ago by FrigidaireSupport

  
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Q: Questionon the Frigidaire gallery 1.9, can you turn off the turn table?

Asked 1 year ago by gid.

• A:Answer Hello, gid. We appreciate your inquiry. Yes. This model's turntable can be turned off. Kindly refer to the owner's manual on page 17. We hope this information helps! - Christi

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionDoes this model (GMOS1962A) have a nite light on/off control?

Asked 1 year ago by Frank.

• A:Answer yes

  Answered 11 months ago by CharlesRoblesVerified Purchase

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Q: QuestionHi I have been searching for a microwave 29.5” wide. Was so happy this one said 27 roughly. Now someone asked a question about the width and it really is 29.75. Is there one that’s 29.50 wide? Thanks much

Asked 1 year ago by Pammy.

• A:Answer Hi Pammy! This model has a width of 29 7/8". -Christian

  Answered 1 year ago by FrigidaireSupport

  
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