Questions & Answers

1-9 of 9 Questions
  • Question
    Hi. I just bought this cooktop and will be receiving it soon. Do you have the exact cutout measuremente? My counter guys needs them. Thanks.   (1 Answer)

    By Michelle May 31, 2017.

    Answers
    • Best 
      Answer

      Hey there Michelle! I was able to see the cutout width is 33-7/8 inches minimum, 34-1/4 maximum. The depth shows as 19-3/8 inches minimum, 19-3/4 maximum ad the height as 8 inches. You are able to locate any dimensions in the Specification Guide. - CiCi

      By FrigidaireSupport June 14, 2017.

      • Frigidaire Representative
  • Question
    Following up the answer to my question that the knobs have a "steel coated finish" I am wondering what that means. Are they plastic with a metallic finish and how durable do they seem to be? Are they dishwasher safe?   (1 Answer)

    Answers
    • Best 
      Answer

      Hello DRG! The knobs on the cooktop FGGC3645QS are stainless steel. However, the finish on them is not dishwasher safe and we do not suggest soaking the knobs to clean them. The best way to clean the knobs is by using a non-abrasive cloth and warm water. We hope this information is helpful to you. –Thanks!-

      By FrigidaireSupport November 10, 2016.

      • Frigidaire Representative
  • Question
    Can I light the burners with a match in case of a power outage?   (2 Answers)

    Answers
    • Answer

      Thank you for connecting with us, Lin! In the event of an electrical power outage, the surface burners can of the cooktop be lit manually. To light a surface burner, hold a lit match to the burner head, then slowly turn the surface control knob to “lite”. After burner lights turn the knob to desired setting. Use caution when lighting surface burners manually. We hope this information is helpful to you. –Thanks!-

      By FrigidaireSupport October 18, 2017.

      • Frigidaire Representative
  • Question
    Considering this cooktop as a replacement. What is the depth from the countertop? I have a pullout drawer that would love to keep. Can modify the back of the drawer for gas connection and/or electrical as I had to on the original installation. Thanks   (1 Answer)

    By Camp October 15, 2017.

    Answers
    • Answer

      Hello Camp! The required cutout dimension for the cooktop are 33-7/8 inches or 34-1/4 inches wide, 19-3/8 inches or 19-3/4 inches deep, and 8 inches tall. We hope this information is helpful to you. –Thanks!-

      By FrigidaireSupport October 16, 2017.

      • Frigidaire Representative
  • Question
    Are there lights on the control knobs to show that you have turned a burner on?   (2 Answers)

    By Forgetful August 28, 2017.

    Answers
    • Answer

      No lights

      By Souptile6 August 29, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    The rest of our appliances are a black stainless steel finish. What kind of finish is this unit? Black glass or black stainless?   (2 Answers)

    By DianeR December 30, 2016.

    Answers
    • Answer

      Black stainless steel

      By EricL October 18, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Are the control knobs all metal?   (1 Answer)

    Answers
    • Answer

      The controls have a steel coated finish.

      By CommunityAnswer November 8, 2016.

    • Question
      Is a gridle available   (1 Answer)

      By Anonymous October 12, 2016.

      Answers
      • Answer

        Hello Frigidaire Shopper! The cooktop FGGC3645QS does not come with griddle. However, you can purchase one separately from the cooktop. The part number you will need to purchase is 318251609 and you can contact us for assistance with the order. We hope this information is helpful to your shopping experience. –Thanks!-

        By FrigidaireSupport October 13, 2016.

        • Frigidaire Representative
    • Question
      How is this vented? I need to replace my 36" gas cooktop. I now have downdraft venting for my cooktop, which I love. I have no place overhead venting systems. Can this cooktopbe vented with downdraft? can I use my current system?   (1 Answer)

      Answers
      • Answer

        Hello Phyl! The cooktop FGGC3645QS can be used with a downdraft ventilation system. We hope this information is helpful to you. –Thanks!-

        By FrigidaireSupport December 14, 2016.

        • Frigidaire Representative

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