“How can I get it to stop freezing up after 15 minutes of use? It freezes up after 15 minutes of use and you can not do anything with it. It stays on when you push the buttons nothing works. I have to hold the power button for 10 plus seconds and it restarts. Than I can shut it off or go through the menu to look at the video. It seems to record while in the frozen state. The recording when it is frozen is very choppy.”
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Might be the memory card it happened to me and switch it to a 16gb works like normal
Sorry, there was a problem. Please try again later.Never had that problem, you should return it.
Sorry, there was a problem. Please try again later.We are sorry to hear your device is freezing. We would encourage you to ensure it has the most current version of software by using Garmin Express*. Also please ensure you are using the proper microSD card**. If you continue to experience freezing issues on your device, visit www.garmin.com/support to reach out to Garmin Automotive Customer Care for additional assistance. {CW} * https://support.garmin.com/support/searchSupport/case.faces?caseId={8576ba20-e948-11dc-d6fc-000000000000} ** https://support.garmin.com/support/searchSupport/case.faces?caseId={18331ce0-4af6-11e3-f27b-000000000000}
Sorry, there was a problem. Please try again later.Take it back to the store for refund, and get ThinkWare dashcam. You'll be happy with it. I've tried many of them, including this model. ThinkWare X500 is the best of them. -Albert.
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