A:AnswerWe are happy to provide guidance with microwave. The difference between a 1.6 cu. ft. microwave and a 2.0 cu. ft. microwave is the size of the internal cavity. The 2.0 cu. ft. appliance is larger. In regard to watts, the higher the wattage, the higher the power level.
A:AnswerThis does not sound like normal operation. We encourage you to reach out to our service team, by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further.
A:AnswerThis countertop microwave does not have a filter. However, microwaves need adequate air clearance on each side, the rear, and the top to function properly. This allows good circulation for the intake and discharge of air vents. We would recommend if you are receiving an error on your unit that you reach out to our service team so they may properly diagnose the issue. You can reach them at the phone number here- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday.
