Questions & Answers

Q: QuestionDoes this model come with a shelf? GE JVM7195dkbb

Asked 5 years ago by Cat825.

• A:Answer Hello Cat825, thank you for your question. This microwave does not come with a shelf accessory. We apologize for any inconveniences this may cause. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – Chris@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionConvection cooking version of this model. Does it have the capability by another name?

Asked 5 years ago by Vinnie.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi there, Vinnie! We appreciate you reaching out to us. We do not call convection cooking by any other term. We have an air frying feature, but it is not available in our over-the-range microwaves and it functions somewhat differently than convection cooking. We also offer our Advantium over-the-range microwaves which lists convection cooking as one of the 5 available cooking methods. If you have any further questions, feel free to reach out to us at our contact page. Keep in touch! Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhich over the oven microwave replaces the JVM6175EFES. Color Slate. Need same dimensions to fit between cabinets and outside venting.

Asked 5 years ago by Mick.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hi Mick! Thanks for reaching out to us and for your loyalty to our microwaves. We're happy to have you as part of the GE Appliances family. We found that model number JVM6175EKES would be a good replacement for your current unit. You can find this microwave online at this link: https://www.bestbuy.com/site/ge-1-7-cu-ft-over-the-range-microwave-slate/5268702.p?skuId=5268702 Stay safe! Emily@GEA

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Q: QuestionNeed to replace a Spacemaker XL Microwave oven Model JVM1460 with one having a comparable footprint. What model will provide an easy fit?

Asked 5 years ago by sharndon.

• A:Answer Hi sharndon - Thank you for reaching out to us and for your patience. We truly appreciate your interest in this over-the-range microwave to replace your current unit and are happy to help you with this! While you may see slight differences in the dimensions between models, all 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. This design is intended to make choosing a replacement microwave easy. - This model, JVM7195DKBB, would be a fantastic choice, and would also provide you with a larger interior capacity than your previous model as well as additional features! When replacing an over-the-range microwave, the mounting bracket and hardware included with the new microwave should be used since the mounting bracket is specific to each model. You can also learn more about the necessary mounting space for this model on page 7 of the Installation Guide, seen here: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/71202a78-ffec-4fa8-acf8-bb8e16b55a36.pdf. - We hope that this information is helpful for you and are so glad to have you as a loyal member of the GE Appliances family. Please don't hesitate to reach back out to us if you have any additional questions about this replacement or installation. All the best! -Eliza@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionThe model number of our microwave is JVM7195DKWW so I ordered a filter for it. It would not fit in the front as shown in the manuel. It was way too short. The microwave we have vents out the front. Is there a different filter?

Asked 5 years ago by Anonymous.

• A:Answer Hello, Thanks so much for reaching out. We're sorry to hear the filter you ordered does not fit. We can understand how aggravating that can be. The correct filter part for this model is WB02X35607. If you need further assistance, please feel free to contact us. All the best. Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDo I need to purchase charcoal filters?

Asked 5 years ago by jamie.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer It comes with a charcoal filter that will need to be replaced at some point.

  Answered 5 years ago by Rick

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Q: QuestionI have a JVM3670BF model and was looking for a replacement after 13 years. It seems that some models have trim kits that work in 36" space, but not all. What are my best options for a replacement? Thanks!

Asked 5 years ago by cjt19.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello cjt70, Thanks for reaching out to us! We appreciate your loyalty to GE Appliances, and we'd be happy to help you find a replacement microwave oven. We found that the model you're currently considering (JVM7195SKSS) will work as a compatible replacement. Based on the dimensions of your current model, we believe model PVM9179SKSS would work as well. Although they may seem a bit smaller, they both have an optional filler kit to make sure the appliance fits correctly. We have placed a link to this microwave oven, and the filler kit that is compatible with either model. (PVM9179SKSS) https://www.bestbuy.com/site/ge-profile-series-1-7-cu-ft-over-the-range-microwave-with-sensor-cooking-stainless-steel/5269000.p?skuId=5269000 (Filler Kit-JX36BSS) https://www.bestbuy.com/site/ge-36-over-the-range-microwave-accessory-filler-kit-stainless-steel/5707589.p?skuId=5707589 We hope this information is helpful, and we thank you for your loyalty to GE Appliances. If there are any more questions please reach out to us using the "Contact Us" link on our website or on social media. Take care! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDies this GE 1.9 Cu Ft Over the Rsnge Microwave have a control panel that’s illuminated when touched? If not please indicate what GE Micrwaves or other manufacturers have that feature? Thank you

Asked 5 years ago by JZ.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer No the panel does not illuminate when just touched so it can be read during the evening.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWe have a Ge profile over the range PVM9195SF1SS 1.9 cf. Need a profile micro replacement

Asked 5 years ago by Hi.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer doesn't have to be a profile. Measurements just have to fit opening..

  Answered 5 years ago by HammerVerified Purchase

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Q: QuestionI need to replace my over the stove microwave that measures 29.75" wide by 16.25" deep by 17" high. There is NO space on either side of the current microwave. Will this model fit?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi there! Thanks for reaching out to us. The dimensions of this unit are 16 5/16 H x 29 7/8 W x 15 9/16 D. Since the width is slightly larger than 29.75" and there is not space on either side of the unit, it would not fit into that slot. We're sorry for any inconvenience that this may cause. If you have any further questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm Stay safe! Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat size is the turntable plate and does this model have a melt feature?

Asked 5 years ago by Kathy.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hi Kathy! Thanks for your questions. This unit does have a melt feature. Depending on which variation of the model that you get, the turntable may have slightly different dimensions. The approximate dimensions of the turntable will be 1/4" H x 14 1/4" W x 14 1/4" D. We hope this helps! Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace my GE JVM1650BH01 over the range microwave with a new one without taking out any of the surrounding tile. What current model will fit in its place? Thank you.

Asked 5 years ago by NorcoJoe.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi NorcoJoe! Thanks for reaching out to us and for your interest in our microwaves. We're happy to have you as part of the GE Appliances family. We found that model number JVM3160DFBB would be a good replacement for your current unit. You can find that model online at this link: https://www.bestbuy.com/site/ge-1-6-cu-ft-over-the-range-microwave-black/1694257.p?skuId=1694257 Take care! Emily

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a GE JVM3670SF001 microwave manufactured 2003. Worked great until today. I am ASSUMING the magnetron bulb went. My problem is it is 36" wide. What microwave and adapters do you recommend to still fit my 36" opening.

Asked 5 years ago by Remark.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer The microwave oven I purchased was a replacement made to fit a 30 inch opening and it came with templates and brackets for mounting. If you look on the GE web site they have filler kits to complete the install for a 30 inch microwave. I hope this will help.

  Answered 5 years ago by StripVerified Purchase

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Q: QuestionIs there a cooktop/surface light? Is it LED? Halogen?

Asked 5 years ago by pwili.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello pwili - Thank you for the interest in this reliable microwave. Model JVM7195SKSS does have a cooktop surface light that uses halogen bulbs. Please let us know if you have any more questions. - John@GEA

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Q: QuestionQ: I need to replace a microwave model no. JVM6175SK1SS. I see it is no longer being made, what do I order to replace that will fit in the same space?

Asked 5 years ago by Toto.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello Toto - We are sorry to hear your microwave is in need of replacement but will be happy to point you in the right direction. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model such as yours. So when looking for a microwave, you can concentrate more on the features you would like, rather than the size. Thanks! - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi,looking to replace spacemaker EMO3000CSS04 over range microwave, what would you recommend so vent fan outlet match,thanks.

Asked 5 years ago by Hank.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer I’m not sure what microwave that it is you are replacing. We just stepped up to a nicer GE than our first one. The vent matched up but the support holes had to be re-drilled on the top. We really like this microwave so far. Sorry I’m not more help. Good luck.

  Answered 5 years ago by KandiVerified Purchase

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Q: QuestionHi, I'm looking to replace my current GE microwave. It has a halogen surface light which I don't like as it gets HOT!!! What models have LED or something cooler for the surface light?

Asked 5 years ago by KBfromFlorida.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi KBinFlorida, great question! We'd be happy to help you out. We found two similar over the range models that have LED cooktop lights listed in their specs. Those models are: PVM9215SKSS and PNM9216SKSS. - Models that have a little less cubic feet, but also have LED lighting for their cooktop lights are as follows: PVM9179SKSS and PNM9216SKSS. - We did want to also provide you with the following information about replacing an over the range microwave with another: All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We hope that this helps! Happy shopping. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have microwave oven model number JVM1640WJ 03. I want to replace a new one. Which model I have order to make sure it fit well. Thanks

Asked 5 years ago by Kishi.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hi KK2019, thanks so much for reaching out! We'd be happy to help you shop around! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. This makes choosing a replacement microwave easy! - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. - We found a few models that we think you'll love! Try searching for the following to see if they strike your fancy: JVM3160DFWW, JVM6172DKWW, JVM6175DKWW, and PVM9179DKWW. We hope that this helps! Happy shopping! -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, can you tell me the distance I need between the stovetop and the bottom of this microwave

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello and thank you for the excellent question. We are always happy to help. The recommended measurements for installation can be seen on page 7 of the installation instructions here: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/873749db-f7cc-47f6-a6e6-85f440aa17e5.pdf The bottom of the cabinet that the microwave will be attached to show be 66" above the floor and 30" above the cooktop. These measurements are minimums. This is no maximum measurement, although keep in mind that the further away from the cooking surface, the less effective the vent fan will be. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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