A:AnswerHi - Thanks for viewing our GE Side-by-Side refrigerators! GSS25GSHSS and GSE25GSHSS are the same except "GSE" is ENERGY STAR®. GE ENERGY STAR rated energy efficient appliances from GE Appliances offer the economic benefit of efficient energy use without sacrificing the features, performance, style, or convenience you've come to expect from GE Appliances. GE Appliances now manufactures hundreds of ENERGY STAR qualified appliances, making it easy for you to take advantage of any rebates, tax credits, or sales tax exemptions for energy-efficient products that your state and local utilities may offer.*(* U.S. Department of Energy). GSE25HSHSS has glass freezer shelves (vs wire) , Clear Look door bins (vs white) and Spill-Proof shelves. It also features hidden door hinges. We hope this is helpful. Keep in touch! SUE@GEA
A:AnswerHi Bpollen- This is Sue at GE Appliances. Thanks for considering our GE® 25.4 CU. FT. SIDE-BY-SIDE REFRIGERATOR GSS25GSHSS! We are sorry for any confusion. A website correction request will be sent to BestBuy. The refrigerator is equipped with 1 Slide-Out Freezer Storage Basket. It also has 2 Adjustable Freezer Cabinet Shelves and a Sweet Spot Shelf - 1/2 Fixed. This convenient shelf sits right above the ice bucket. Great storage space for pints of ice cream, juice cans, and more. Also, our GE® ENERGY STAR® 25.4 CU. FT. SIDE-BY-SIDE REFRIGERATOR GSE25HSHSS is equipped with 2 Slide-Out Freezer Storage Baskets. Thanks for reaching out to us. Keep in touch!
A:AnswerHi BobbyC - Thanks for choosing GE! Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 1-800-GECARES (1-800-432-2737). XWF: Bypass Plug WR17X30044; MWF/MWFP: Bypass Plug WR02X11705. Keep in touch! Sue
A:AnswerHello Height - this is Nancy at GE Appliances and I am happy to help you. The height to the top of the case is 69". The height to the top of the hinge is 69-1/2". Case depth less the door handle is 32-3/4". Case depth with the door handle is 35-1/4". Width is 35-3/4". I hope this helps! Thanks for checking with us!
A:AnswerThe sides are not stainless, they are a very dark charcoal grey. The doors are stainless and unlike some ... a magnet can be attached to the stainless surface.
A:AnswerHi Debbie - Thanks for reaching out! We truly appreciate your interest in this side-by-side refrigerator and are happy to answer this for you. This refrigerator has one water dispenser located on the front of the left door that delivers chilled filtered water as well as cubed and crushed ice. The dispenser features a door alarm, LED dispenser light, water filter indicator light, and a child lock. This unit also features a factory installed Artica icemaker on the interior of the left hand door that puts ice right within your reach. We hope that this helps! -Eliza@GEA
A:AnswerHello, Jenn. Thank you for reaching out about your excellent refrigerator. It is not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming a door shut forces air from one cavity into the other, often pushing the second door open. Place heavier items in the freezer door compartments to provide some ballast. Also, make sure the unit is properly level and the gaskets are clear of debris. Keep in touch! - JB
A:AnswerHi - GE WARRANTY: Parts/Labor- Limited 1-year entire appliance (Thirty Days: Water filter, if included). See written warranty for full details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-6.PDF - (GE PROFILE and Cáfe MODELS ONLY: Five Year Warranty- Any part of the sealed refrigerating system (the compressor, condenser, evaporator an all
connecting tubing) which fails due to a defect in materials or workmanship). GE Appliances Repair is well equipped to take full and comprehensive care of your appliances. Schedule online at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). Also, the refrigerator is manufactured globally. GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. Keep in touch! Sue
A:AnswerHi Frank - The icemaker will produce seven cubes per cycle— approximately 100–130 cubes in a 24-hour period, depending on freezer temperature, number of door openings and other use conditions. See page 14 of the Use and Care Manual- Automatic Icemaker: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-6.PDF - The icemaker must be 15 degrees to produce ice. Normal freezer temperature is around zero degrees F.
Ice production can be further increased by decreasing the freezer temperature to -2F. See REFRIGERATOR - SLOW ICE PRODUCTION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763 - Keep in touch at GEAppliances.com - Sue
A:AnswerYes, but not with the out-of-box settings... There is a "Door Open" button you can press (the LED light will now be lit green) to activate this warning beep you are asking about. I just tried it. The LED flashes then after about 2 minutes it starts beeping about 2x per second. To shut it up? Just close the open door. Hmm. Thanks to you I learned something new! This should prove useful for the days when I overstuff my freezer and it pops open if something heavy falls against the door.
A:AnswerHello- We appreciate you checking with us and are happy to help! The dimensions for the dispenser on model GSS25GMHES are the following: The overall height is 8 ¾” and the overall height to the spray shield is 7 ½”. The width is 7 ¾”. These are the same in similar models. If you have two specific models you'd like to compare, please send us a private message via Social Media and we will be happy to help you further. Thank you! Joyce@GEA
A:AnswerHi - We are truly sorry to hear you're having an issue with your refrigerator and can understand your concern given the holiday weekend ahead. There are a number of internal components that could fail which would result in the refrigerator not cooling properly. If you have not already done so, try unplugging the refrigerator for 2-3 minutes to reset the electronics. It may take several hours before you notice a difference in the temperatures. In the meantime, go ahead and schedule an appointment to have the unit checked by service. If you find it begins cooling properly once power has been restored, you can always cancel the service appointment. Kind Regards, Vikki@GEA
A:AnswerHi there and thanks so much for reaching out. We'd love to share more about this refrigerator. We do not have the dimensions of the door, but the depth of the unit with the fresh food door open 90 degrees is 50-1/2". We hope this helps. - John@GEAppliances
