Questions & Answers

Q: QuestionWhat is a good replacement for an old GE JKP27008 double oven. What were the cut out dimensions for this oven?

Asked 5 years ago by JKP27008.

• A:Answer Hi! Thanks for reaching out. We'd love to help look into this further for you. We're having a little issue locating your old model in our system. If you can, take a picture of your old unit's rating plate and reach out to us on social media with your questions here. We'd love to help you look for a replacement and find the old cutout dimensions. Hope to hear from you soon. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow long does it take to pre-heat to 350 degrees?

Asked 5 years ago by Davud.

This question was asked about the related product: GE - 27" Built-In Double Electric Wall Oven - Black

• A:Answer Hello davud, Good question! We thank you for your interest in GE Appliances, and we'd be happy to help you with this range. We found that the time for preheating an oven can vary depending on what the temperature setting is. Most ranges have a Preheat that will signal when the oven has reached a temperature hot enough to add food, rather than when the set temperature is reached. Typically the range will signal after about 7-12 minutes, depending of the temperature you set. If you decide to wait until the oven has reached 350 degrees, it could take 10-20 minutes. We hope this answers your question. Please let us know if there's anything else we can help with. Have a great day! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello. Will this be a good replacement for my GE True Temp JKP45BOA2BB? thanks

Asked 5 years ago by dsgs2.

This question was asked about the related product: GE - 27" Built-In Double Electric Wall Oven - Black

• A:Answer Hello Dsgs2 - Thank you for choosing GE Appliances, we are always happy to help. Model JKD3000DNBBwould make a wonderful replacement for your current oven. They both have the same cutout installation specifications should it will fit perfectly. It also comes with all of your current features and more! Stay in touch! - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill the jkd3000snss fit the opening for my current JKP27G0J4BG? If not, which model will?

Asked 5 years ago by MichelleS.

Q: QuestionI have an old Hotpoint 27 inch double oven(30 years). Model# RK767GOD1BG. Will the GE 27 inch JKD3000SNSS fit in the same location? And/or do I qualify for monetary help to make the adjustments to the space? I know GE bought Hotpoint a few years ago.

Asked 5 years ago by Marcie.

• A:Answer Hi Marcie, thanks for your question! We're seeing that your older model has the following cutout requirements: height: 48 5/8", width: 24 3/4", depth: 24" minimum, minimum height from the floor to the bottom of the cutout space: 13 1/4". The cut out dimensions for the new unit, as seen in the Quick Specs, are: height: 49 11/16" minimum 50 1/8" max, width: 25" minimum 25 1/4" max, depth: 23 1/2" minimum, minimum height from the floor to the bottom of the cutout space: 13 1/4". GE Appliances guarantees your new qualifying 27" or 30" GE Profile or GE built-in standard single, double or microwave combination wall oven will fit your existing cabinet cut-out of compatible model width and configuration or we will provide up to $300 in the form of a prepaid MasterCard toward the cost of professionally modifying your cabinet’s height or width. Note: A prepaid Visa card will be issued for purchases made through Costco. Please let us know if you have any other questions via email or social media. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionNew (2 weeks old) GE Model JKD3000SNSS double oven shuts all power off when it heats up. What could the causes be?

Asked 5 years ago by AT1040.

• A:Answer Hello, we are sincerely sorry your double wall oven is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. We recommend you take advantage of your warranty and schedule an appointment with our certified technicians by calling 1-800-432-2737. -CV

  Answered 5 years ago by GE Answers

  
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Q: QuestionI would like to know if this JKD3000DNBB and JKD3000SNSS double ovens will fit my GE 27” double wall electric oven model #JKP45W0W1WW. I am not sure of the exact dimension specs of my older model to find one that will fit or be a comparable fit. Thank you

Asked 5 years ago by BAN54.

This question was asked about the related product: GE - 27" Built-In Double Electric Wall Oven - Black

• A:Answer Hello BAN54, Great question. The JKD3000 double ovens have the same cutout requirements as your current model. GEA also offers a fit guarantee that will pay up to $300 for modifications when replacing an oven. Hope this helps. Best wishes -Mike

  Answered 5 years ago by GE Answers

  
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Q: Questionis the stainless steel fingerprint resistant?

Asked 5 years ago by Bether.

• A:Answer Hi there, Bether - Great question! This wall oven is not fingerprint resistant. Thanks so much for considering GE Appliances! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have an old JKP56 (1997 purchase) And really wondering if this new one will fit in the current space. I need a white one but the spec for the white one is different from the stainless and black?! Is it real or it’s a typo?

Asked 5 years ago by Cozy.

• A:Answer Hi Cozy - We are sorry to hear your GE Wall Oven JKP56 needs replacing and apologize for any inconvenience this has caused. The specifications are the same regardless of color (JKD3000SNSS; JKD3000DNBB; JKD3000DNWW: Dimensions: 51 1/8 H x 26 3/4 W x 26 5/8 D). Model JKD3000DNWW can be installed in the same 27" wide wall oven cabinet as JKP56. We suggest viewing the Quick Specs at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JKD3000DN_SN_R2_19.pdf - GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/content/migrated-ge/wall-oven/79756_built_in_ge_rebate.pdf - We appreciate your loyalty! Keep in touch at GEAppliances.com for all your appliances needs! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the only difference between this model and JKD5000SNSS convection? difference between JKD5000SNSS and JTD5OOOSNSS?

Asked 5 years ago by PATCHES.

• A:Answer Hi PATCHES - Thanks for your interest in GE! Model JKD5000SNSS has a convection upper oven with Convection Bake, Convection Bake Multi-Rack and Convection Roast cooking modes. It has a hidden backlit LCD control, 1 Self-Clean Roller Rack, Temperature Probe and 2 Halogen Interior Oven Lights (Both Ovens). Also, JKD5000SNSS is a 27" Double Oven (4.3 Upper / 4.3 Lower) and JTD5000SNSS is a 30" Double Oven (5.0 Upper / 5.0 Lower). If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have not been able to see the black finish in person. Is is shiny or a flat black? It will be next to a black stainless steel refrigerator.

Asked 6 years ago by Carolyn.

This question was asked about the related product: GE - 27" Built-In Double Electric Wall Oven - Black

• A:Answer It’s not shiny or flat. It’s black glass. It will compliment any kitchen.

  Answered 5 years ago by JamesGVerified Purchase

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Q: QuestionAre the ovens self cleaning or continuous cleaning?

Asked 6 years ago by PParr.

• A:Answer Hi PParr - Thanks for considering GE! Both ovens are self-clean with steam clean option so you can choose how you want to clean your ovens. The "never scrub" heavy-duty racks are engineered to withstand a self clean cycle. Play Video: https://www.youtube.com/embed/fgSlNV76Fvw?rel=0 - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: Questionwhat are INSIDE dimensions of a 27 inch GE double oven, model JKD3000SNSS.

Asked 6 years ago by gil.

• A:Answer Hi Gil - Thanks for your interest in GE® 27" Smart Built-In Double Wall Oven JKD3000SNSS! Oven Interior Dimensions are as follows: (upper/lower) 21-1/2"W x 17-1/4"H x 20"D. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHi, I have the GE wall oven model number JKP77G0J3. It is a 1987 27 inch. Will your JKD3000SNSS fit? Thank you,, M.B

Asked 6 years ago by MB.

• A:Answer Hello MB - Thank you for reaching out to us regarding your 27" microwave/ wall oven combo replacement. We appreciate your loyalty and we are happy to help! The GE® 27" Smart Built-In Double Wall Oven model JKD3000SNSS has different cabinet cutout dimensions and it will require your cabinet opening modification. You can view the new model specifications and installation information here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JKD3000DN_SN_R2_19.pdf We are glad you checked! Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionHave ols Ge model # JKP55WOV1WW will this model replace my old oven?

Asked 6 years ago by zeke.

• A:Answer Hello Zeke - Thank you for reaching out to us regarding your wall oven replacement. We appreciate your loyalty and we are happy to help! Yes, the GE® 27" Smart Built-In Double Wall Oven JKD3000DNWW is a great replacement for your existing unit. Both models have the same cabinet cutout dimensions and the new oven will fit in your current space. We are glad you checked. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this oven need to be hard wired or does it have a plug?

Asked 6 years ago by Conan.

This question was asked about the related product: GE - 27" Built-In Double Electric Wall Oven - Black

• A:Answer Hello Conan - Thank you for the excellent question. As a built-in oven, model JKD3000DNBB comes prepared to be hard wired in. We do not recommend modifying this for installation. Please let us know if you have any more questions. - John

  Answered 6 years ago by GE Answers

  
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Q: QuestionThe measurement across the width of the front of my current double wall oven is 26 1/2 inches. Would it be too difficult to refit the cabinet space?

Asked 6 years ago by reese.

• A:Answer I think you are referring to the measurement of the “top ring” or the part of the oven outside the cabinet. In my case, the “top ring” or outside of my old oven was 26”. However, the “cut-out left to right width” was 24.50 inches. So the cabinet had to be cut 0.75” larger to accommodate the new 27” GE Electric Wall Oven (25.25”). In other words, 0.375” on each side so the oven remains centered in the cabinet after installation. A good installer would have no problem increasing the cut-out, if you have enough cabinet to cut. Be sure to pay attention to the “cut-out left to right width” of you new oven and the “width of the cabinet opening.” Don’t forget the “cut-out front to back depth” and the “ cut-out height” when measuring for proper fit.

  Answered 5 years ago by ApplestoeerosVerified Purchase

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Q: QuestionReplacing a GE JKP27GD2BG, cut-out dimensions: 25w x 49.5h x 23 5/8d. Will model jkd3000snss GE - 27" Built-In Double Electric Wall Oven - Stainless steel fit? thanks for helping me. Joe

Asked 6 years ago by Anonymous.

• A:Answer Hi - Model jkd3000snss also fits in a standard 27 inch wall-oven cabinet. We suggest to view the Quick Specs for cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JKD3000DN_SN_R2_19.pdf. Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf. We appreciate your loyalty to GE! -Emelea

  Answered 6 years ago by GE Answers

  
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Q: QuestionI have a GE Double wall oven...that's needing replacement after over 30 years. It is model # JKP36G006B6. Will this JKD3000DNBB fit in same space? If not, what will?

Asked 6 years ago by Sandig53.

This question was asked about the related product: GE - 27" Built-In Double Electric Wall Oven - Black

• A:Answer Hi Sandig53- Yes, GE® 27" Smart Built-In Double Wall Oven JKD3000DNBB can be installed in the same cabinet as your previous GE 27" model # JKP36G006B6. We suggest to view the Quick Specs at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JKD3000DN_SN_R2_19.pdf - FIT GUARANTEE- Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - We certainly appreciate your loyalty! Sue

  Answered 6 years ago by GE Answers

  
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