Questions & Answers

Name: GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
Brand: GE
SKU: 6175645
Price: 1399.99 USD
Availability: InStock
Rating: 4.2 (1335 reviews)

GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White

Model:: GUD27ESSMWW; |
SKU:: 6175645

User rating, 4.2 out of 5 stars with 1335 reviews.

Highly rated by customers for:

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QuestionIs the dryer vent free? In another words, does it have a box that needs to be filled with water? Washer Capacity is for how many pounds pf clothing?
Asked 7 years ago by Mami.
- Answer My unit is not ventless and requires a dryer vent hose. Don't know about pounds of clothes but I just washed 3 pairs of jeans and at least a dozen shirts in a single load. Hope that helps
  Answered 7 years ago by Rockie47
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QuestionDoes the depth on the specs include a 3" clearance for the dryer vent? If not, wouldn't that push out the whole unit to a depth of about 33"? Thanks!
Asked 7 years ago by Sallyk.
- Answer Our unit is installed in a small closet built to accommodate it. Fit snugly against the back wall, the front of the unit is 34 1/2” from the back wall. 34 12” includes the space for wiring/piping. If I was going to rebuild this, I’d try to allow a couple extra inches. I think 35 1/2 to 37 would be idel for front back space, but 34 1/2 works for us. We are very pleased with the product.
  Answered 7 years ago by BeachCondo
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QuestionCan you use a 110 electrical outlet
Asked 7 years ago by Ant.
- Answer The washer only requires a 110, but the dryer has to have a 220 outlet.
  Answered 7 years ago by CherylP
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QuestionCan this washer and dry be connected to the internet?
Asked 7 years ago by Linda.
- Answer Hi Linda- Model GUD27ESSMWW has limited WiFi Connect capability using the optional ConnectPlus module PBX10W00Y0 (sold separately). The washer can be monitored using the Laundry - GE Appliances app. Allows you to monitor cycle status and time remaining for the washer only; it does not allow for remote operation of the washer (Check washer cycle usage data, receive an alert when a cycle is finished, receive an alert when damp clothes remain in the washer for 30 minutes, provides service updates and diagnostics). You cannot monitor or control the dryer. Thanks for checking with us! SUE@GEA
  Answered 7 years ago by GE Answers
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QuestionHI, I have 71 inches clearance height in the frame of the closet, which is where I plan to install the unit. Inside the close I have enough height, but I wonder if the 71 inches height will be a problem trying to open the door of the drier.
Asked 2 weeks ago by Height.
- Answer This model has a total height of about 75 7/8". Based on your space, 71" of clearance in your closet’s frame will not fit. For reference, we recommend at least 1 inch of clearance on top and 3 inches in the front for door swing.
  Answered 2 weeks ago by GE Answers
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QuestionCan the dryer door be flipped to open from the right side?
Asked 1 month ago by bbost.
- Answer No, the door is not reversible on this unitized model.
  Answered 1 month ago by GE Answers
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QuestionHow much gallons does the drum of the washer hold per each load on average
Asked 1 month ago by Waternotfree.
- Answer The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. To calculate the average water used for a wash cycle, multiply Water Factor x Capacity. The Water Factor (WF) for this model is 6.5 and the capacity is 3.8. This equals 24.7 gallons of water on average will be used per cycle. -Vikki@GEAppliances
  Answered 1 month ago by GE Answers
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QuestionI purchased this washer/dryer from Best Buy less than 2 years ago. The fins on the agitator broke. In my research online it is very hard to find information or instructions on removing the agitator. It appears to be bolted in. Can you help?
Asked 2 months ago by AgitatorBroke.
- Answer We do not have detailed repair instructions available. Please contact Bodewell Factory Service to schedule a repair appointment by calling 833-426-3393.
  Answered 2 months ago by GE Answers
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QuestionIs the lid on the washer suppose to be magnetic? Mine is not and easily falls down when putting in or taking clothes out. When I was looking at them in the store I remember that the lid was magnetic. Has this feature change?
Asked 2 months ago by Moppy.
- Answer If the lid is not staying open when loading or unloading clothes, we recommend contacting service at (833) 426-3393. -Nancy@GEAppliances
  Answered 2 months ago by GE Answers
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QuestionDoes this unit support any WiFi capabilities
Asked 3 months ago by Kerbee.
- Answer No, this model doesn't have any WiFi capabilities. Joyce@GEAppliances
  Answered 2 months ago by GE Answers
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QuestionEnergy star ?
Asked 3 months ago by Edwardo.
- Answer This model is not Energy Star certified. Please check out model GUD27EESNWW that is Energy Star certified and can be found here: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&st=GUD27EESNWW.
  Answered 3 months ago by GE Answers
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QuestionIs there a way to remove the agitator to clean it out? It is caked up with old fabric softener and dark chips are coming out during the wash. I've tried flushing it several times and reaching inside to wipe it out, but I can't get to the bottom.
Asked 3 months ago by Mo.
- Answer You will not be able to remove the agitator. To properly clean your unit, please review the "Care And Cleaning - Washer" section on pg. 13 of the Owner's Manual. -Don@GEAppliances
  Answered 2 months ago by GE Answers
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QuestionHello I just purchased this washer/dryer center, and the washer sounds awful ... . the second time I tried to wash a small load, because i just got this on Aug 2 2025.. I dont think it is suppost to sound like that?
Asked 3 months ago by BarbaraB.
- Answer Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. For a description of the sounds that are considered normal, please take a moment to review the support article on the GE Appliances website titled: "Washer - Unitized Washer Normal Sounds." If you consider the noise you're hearing to be abnormal, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
  Answered 3 months ago by GE Answers
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QuestionDo you have to buy the electrical plug separate for the new washer and dryer stackable unit
Asked 3 months ago by Stackable.
- Answer The power cord is not included with the unit. Power cords are sold separately to ensure that they comply with all state and local wiring codes. A list of compatible power cords can be found on pg. 8 of the Installation Instructions in the "Power Cords" section. -Don@GEAppliances
  Answered 3 months ago by GE Answers
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QuestionDry will not turn on, have checked breakers, suggestions
Asked 4 months ago by CB2g.
- Answer If you have not done so already, we recommend turning off the breakers to the unit for 2-3 minutes to reset the electronics. If the issue persists once power is restored, we recommend contacting our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your unitized washer/dryer evaluated and repaired as needed. -Vikki@GEAppliances
  Answered 4 months ago by GE Answers
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QuestionDOES IT HAVE A 3 prong plug
Asked 4 months ago by Americanmade.
- Answer Thanks for checking with us. We recommend checking to see if you have a 3 or 4 prong outlet and purchase the corresponding cord. Electric Models should be connected to a dedicated 240V or 208V 30-amp time-delay fuse or circuit breaker. The 240/208V will power the dryer, and the unit internally steps it down to 110/120V for the washer. Power cords sold separately. Joyce@GEAppliances
  Answered 4 months ago by GE Answers
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QuestionDoes this unit come with a drain hose?
Asked 7 months ago by Stoudtclan.
- Answer A proper drain hose will be supplied with your unit, and its length is approximately 70". You can find this and more of whats included in your instalation guide on the website bottom of page one. Dianna@GE Appliance
  Answered 6 months ago by GE Answers
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QuestionWhat are the dimensions of the box it is delivered in?
Asked 8 months ago by Susie.
- Answer The shipping box dimensions are: 78.5" H, 29.7" D, 33.4" W. -Don@GEAppliances
  Answered 7 months ago by GE Answers
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QuestionDoes the dryer door open completely out?
Asked 8 months ago by Joanna.
- Answer Yes, the specifications will show a photo of the dryer door open. With the dryer door open the measurement is 47 1/2". Thanks for checking! Joyce@GEAppliances
  Answered 8 months ago by GE Answers
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Questionwhat is the difference between GE washer/dryer gud27gssmww and gud27essmww?
Asked 9 months ago by Curious.
- Answer These two models are the same except for the dryer fuel source. Model GUD27GSSMWW has a gas dryer and model GUD27ESSMWW has an electric dryer. Lauren@GEAppliances
  Answered 9 months ago by GE Answers
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Questions & Answers

GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White

Q: QuestionIs the dryer vent free? In another words, does it have a box that needs to be filled with water? Washer Capacity is for how many pounds pf clothing?

Q: QuestionDoes the depth on the specs include a 3" clearance for the dryer vent? If not, wouldn't that push out the whole unit to a depth of about 33"? Thanks!

Q: QuestionCan you use a 110 electrical outlet

Q: QuestionCan this washer and dry be connected to the internet?

Q: QuestionHI, I have 71 inches clearance height in the frame of the closet, which is where I plan to install the unit. Inside the close I have enough height, but I wonder if the 71 inches height will be a problem trying to open the door of the drier.

Q: QuestionCan the dryer door be flipped to open from the right side?

Q: QuestionHow much gallons does the drum of the washer hold per each load on average

Q: QuestionI purchased this washer/dryer from Best Buy less than 2 years ago. The fins on the agitator broke. In my research online it is very hard to find information or instructions on removing the agitator. It appears to be bolted in. Can you help?

Q: QuestionIs the lid on the washer suppose to be magnetic? Mine is not and easily falls down when putting in or taking clothes out. When I was looking at them in the store I remember that the lid was magnetic. Has this feature change?

Q: QuestionDoes this unit support any WiFi capabilities

Q: QuestionEnergy star ?

Q: QuestionIs there a way to remove the agitator to clean it out? It is caked up with old fabric softener and dark chips are coming out during the wash. I've tried flushing it several times and reaching inside to wipe it out, but I can't get to the bottom.

Q: QuestionHello I just purchased this washer/dryer center, and the washer sounds awful ... . the second time I tried to wash a small load, because i just got this on Aug 2 2025.. I dont think it is suppost to sound like that?

Q: QuestionDo you have to buy the electrical plug separate for the new washer and dryer stackable unit

Q: QuestionDry will not turn on, have checked breakers, suggestions

Q: QuestionDOES IT HAVE A 3 prong plug

Q: QuestionDoes this unit come with a drain hose?

Q: QuestionWhat are the dimensions of the box it is delivered in?

Q: QuestionDoes the dryer door open completely out?

Q: Questionwhat is the difference between GE washer/dryer gud27gssmww and gud27essmww?

Top Rated

QuestionIs the dryer vent free? In another words, does it have a box that needs to be filled with water? Washer Capacity is for how many pounds pf clothing?

QuestionDoes the depth on the specs include a 3" clearance for the dryer vent? If not, wouldn't that push out the whole unit to a depth of about 33"? Thanks!

QuestionCan you use a 110 electrical outlet

QuestionCan this washer and dry be connected to the internet?

QuestionHI, I have 71 inches clearance height in the frame of the closet, which is where I plan to install the unit. Inside the close I have enough height, but I wonder if the 71 inches height will be a problem trying to open the door of the drier.

QuestionCan the dryer door be flipped to open from the right side?

QuestionHow much gallons does the drum of the washer hold per each load on average

QuestionI purchased this washer/dryer from Best Buy less than 2 years ago. The fins on the agitator broke. In my research online it is very hard to find information or instructions on removing the agitator. It appears to be bolted in. Can you help?

QuestionIs the lid on the washer suppose to be magnetic? Mine is not and easily falls down when putting in or taking clothes out. When I was looking at them in the store I remember that the lid was magnetic. Has this feature change?

QuestionDoes this unit support any WiFi capabilities

QuestionEnergy star ?

QuestionIs there a way to remove the agitator to clean it out? It is caked up with old fabric softener and dark chips are coming out during the wash. I've tried flushing it several times and reaching inside to wipe it out, but I can't get to the bottom.

QuestionHello I just purchased this washer/dryer center, and the washer sounds awful ... . the second time I tried to wash a small load, because i just got this on Aug 2 2025.. I dont think it is suppost to sound like that?

QuestionDo you have to buy the electrical plug separate for the new washer and dryer stackable unit

QuestionDry will not turn on, have checked breakers, suggestions

QuestionDOES IT HAVE A 3 prong plug

QuestionDoes this unit come with a drain hose?

QuestionWhat are the dimensions of the box it is delivered in?

QuestionDoes the dryer door open completely out?

Questionwhat is the difference between GE washer/dryer gud27gssmww and gud27essmww?