Questions & Answers

Q: QuestionWhat version of Android does it have and what is the hard drive storage on the unit?

Asked 5 years ago by George.

• A:Answer Hi George - Thanks for viewing GE UVH13014MWM! The Kitchen Hub uses the Android 8.x (Oreo) operating system, and has built-in Google Assistant. Storage capacity is 32 GB. We suggest viewing the following links- KITCHEN HUB - GOOGLE & ANDROID SUPPORT: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38620 - ABOUT THE KITCHEN HUB: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38499 - For technical support for the Connected capabilities of the Kitchen Hub, contact our Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email [email protected]. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the 2020 model with microwave oven available ?

Asked 5 years ago by Sarai.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

• A:Answer Hi Sarai. Thanks for reaching out to us! The launch of the microwave/Kitchen Hub is targeted for 2021. This is subject to change, however. We hope that this helps. Stay safe.

  Answered 5 years ago by GE Answers

  
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Q: Questioncould I link it to my sonos speaker

Asked 6 years ago by Anonymous.

• A:Answer Hi - Thanks for your interest! You can download the Sonos app to the Kitchen Hub to stream music to your speaker. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhere can I get a replacement mounting bracket if lost?

Asked 1 year ago by Person.

• A:Answer We encourage you to locate the complete model number which can be found inside behind the filters and call our GE Appliances Parts & Accessories Store at 1-877-959-8688 for assistance checking on pricing and availability of the mounting bracket.

  Answered 1 year ago by GE Answers

  
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Q: QuestionMy smart hubs location & temp that displays on the main screen above the time& date is from another city/state. I can’t figure out how to change that so that it shows my location & temp. Help? Is there a support # I could call as well 4 more Questions?

Asked 3 years ago by GinaNicol.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

• A:Answer Thank you for connecting with us! To gather more information about your inquiry, as well as your other questions, we highly recommend calling 1-800-GECares (1-800-432-2737). Additionally, you can always reach out to us on social media, and we’ll be happy to investigate your questions further. We look forward to hearing from you. All the best – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI purchased the model UVH13012M1SS and was missing the wall mounting bracket. I've called GE parts dept to replace but it's not listed on their replacement page so they cannot find it. Do you have any idea which bracket fit this unit?

Asked 3 years ago by Frustrated.

• A:Answer Hi there - we're more than happy to provide more information about the mounting bracket for the Kitchen Hub! According to the owner's manual (page 14), we can confirm that the unit should come with the bracket attached to the back of the hub with a set of screws. As mentioned by the manual, you need to release this bracket by removing the two screws that hold it in place. -- If you checked the back of the unit and there was no bracket, we strongly suggest you reach out to us on social media (Facebook, Twitter, Instagram, etc.). If you do, we ask that you provide us with: *Complete model number *Complete Serial Number *A picture of the bracket missing *A copy of this question. -- We hope you found this answer helpful. Have a great one. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI am looking to purchase the ge kitchen hub, but I can’t find it on your site.

Asked 3 years ago by Lindy.

Q: QuestionWhen will the new model be released?

Asked 3 years ago by Pugbug.

• A:Answer Any up date on if the kitchen hub 2.0 will be released, or is it canceled?

  Answered 2 years ago by Matt

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Q: QuestionWhen will the smart hub microwave been released? Will it be this year 2022?

Asked 3 years ago by ASmith.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

Q: QuestionHi, when will the newest model be released the one that's also a microwave?

Asked 3 years ago by techsavvy.

Q: QuestionDo you have a 220volts version? E.

Asked 4 years ago by Erik.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

• A:Answer Hi there, and thanks for reaching out to us about this kitchen hub! We certainly appreciate your interest and would like to assist. At this time, our kitchen hubs run on 120V. We do regret any inconvenience this may cause, and will send feedback on the matter for review. If you have any other concerns or questions, we're always glad to help. Best wishes! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questioncan you put it in spanish.

Asked 4 years ago by gogetter.

Q: QuestionWhat material/parts is necessary to convert the vent from an external exhaust to inside recirculating?

Asked 4 years ago by Banks.

• A:Answer Hello Banks - Thank you for the excellent question. We would love to share more about the kitchen Hub. In order to convert the unit to recirculate, the damper mounting plate must be removed and the diverter repositioned. There are no extra materials needed for this, only a simple screwdriver. Please let us know if you have any more questions. - John@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this work with Alexa?

Asked 4 years ago by Kerry300.

• A:Answer Hello Kerry300 - Thank you for reaching out about this cutting edge range vent. We are happy to help. We're afraid Alexa and the Kitchen Hub have not been acquainted yet. The hood is supported by Google and will work great with a built in Google Assistant. Stay safe and keep in touch! - John@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI love the idea of this product, but I am waiting for the microwave capabilities too. When will that be released? I also heard that one of the food app licenses was not renewed. Does this impact features?

Asked 5 years ago by Microwave.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

• A:Answer Do you have it in european 220volts version? E

  Answered 4 years ago by Erik

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Q: QuestionDoes it plug in or need wiring?

Asked 5 years ago by hub.

• A:Answer It plugs in.

  Answered 4 years ago by Jwamp

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Q: QuestionWhen will the vent/ display screen/ microwave upgrade be available. If you don't you exhaust feature target recirculation fan how does it compare

Asked 5 years ago by Dre.

This question was asked about the related product: GE - 30 inches - Matte black

• A:Answer Hello Dre, Thank you for this question. The next generation for our Kitchen Hub is slated for a 2021 release. This product comes with a 600-CFM, vertical exhaust ventilation system. This new model can be converted from recirculation to external and vise versa. I hope this helps. Best wishes-Mike

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there a manufacturers warranty?

Asked 5 years ago by Gaby.

• A:Answer Yes

  Answered 4 years ago by Jwamp

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Q: QuestionCan I extend the range from 30” to 36”?

Asked 5 years ago by Eran.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

• A:Answer Hello Eran, that's a great question! If you are wanting to use the 30" Kitchen Hub in a 36" wide space this will require the use of our 36" Over-the-Range Microwave Accessory Filler Kit (JX36DSS) to properly install. Installation instructions for this filler kit can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40720-4.PDF - If you have any more questions feel free to reach out at geappliances.com and we will be happy to help! -Eliza

  Answered 5 years ago by GE Answers

  
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