Questions & Answers

Q: QuestionDoes this washer have antimicrobial protection?

• A:Answer Yes, this washer has antimicrobial protection.

Q: QuestionDoes this washer have a quick wash cycle?

• A:Answer Yes, this washer has a quick wash cycle that takes 20 minutes.

Q: QuestionCan I delay the start of a wash cycle?

• A:Answer Yes, you can delay the start using the delay start option.

Q: QuestionDoes this washer have built-in WiFi?

• A:Answer Yes, this washer has built-in WiFi for remote monitoring and control.

Q: QuestionAre there different soil level options on this washer?

• A:Answer Yes, there are multiple soil level options available on this washer.

Q: QuestionCan this washing machine door be reversed?

• A:Answer Yes, the washer door is reversible for flexible installation.

Q: QuestionWill bestbuy reverse the doors on this washer during installation? If so what is the cost for this service?

Asked 5 years ago by Brett.

• A:Answer I need mines done and they told me that it was a separate charge. I m not sure as to how much. I am still waiting on a response. They owe me credit and sent installers that stated that they don’t do it. And when I call I am on hold forever.

  Answered 5 years ago by LaineyVerified Purchase

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Q: QuestionCan this washer handle a king size alternative down comforter?

Asked 5 years ago by NelBel.

• A:Answer I am able to wash a California King comforter in it. I use the bulky setting and throw two tennis balls in as well. I know when I was told to do it, I laughed and questioned it as well. The tennis balls prevent lumps, Good luck.

  Answered 5 years ago by TonyMVerified Purchase

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Q: QuestionDoes this, and other front loaders, offer "additional water" for 1. washing and 2. Rinsing?

Asked 5 years ago by toughcustomer.

• A:Answer This washer does have a more water button. The amount of water used does vary based upon the wash cycle too.

  Answered 5 years ago by DavidinJonesboroVerified Purchase

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Q: QuestionCan laundry detergent pods be used in GFW550SSNWW

Asked 5 years ago by sckpupp.

• A:Answer Hello, thank you for your question! Yes, you can use detergent pods in this washer. We recommend that they be added to the drum, not the detergent drawer. We also recommend you follow the pod manufacturer's instructions to ensure they are being used properly. We hope this helps! Please let us know if you have any additional questions. – CV

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes either of the mating electric dryers to the GE-4.8 Cu. Ft. 10-cycle or 12-cycle washers offer an optional "side-vent" for the exhaust hose to minimize the depth dimension? Is the dryer depth dimension also 32"?

Asked 6 years ago by SpacedOutQ1.

• A:Answer Hi SpacedOutQ1 - Yes! GE® 7.8 cu. ft. Capacity Smart Front Load Electric Dryer GFD55ESSNWW and GE® 7.8 cu. ft. Capacity Smart Front Load Electric Dryer with Steam GFD65ESSNWW are both 32" wide and offer 4-Way Exhaust (Rear; Right; Left & Bottom). We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan you stack these with a kit?

Asked 5 years ago by Mega.

• A:Answer Hi Mega, thanks so much for reaching out. Yes, the Ultrafresh washers and dryers can be stacked with one another. They actually have a unique stacking kit that they use. The part number for that kit is: GFA28KITN. Hope this helps! Best wishes. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this fit through a 28" opening? My door is exactly 28" wide and this washer's specs say it is 28". Will this be too tight of a fit?

Asked 5 years ago by Jamie.

• A:Answer Hi Jamie - Thanks for viewing GE Model GFW550SSNWW! This washer will not fit through a 28" opening (Dimensions: 39 3/4"H x 28"W x 32"D). If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow much electricity does the ultra fresh vent system use? I read it takes 7-8h and it would be helpful to estimate that cost.

Asked 2 years ago by Ronald.

• A:Answer I have an energy monitor panel. Unit uses 6w on standby, and between 20w and 46w while run the ultra fresh vent mode.

  Answered 2 years ago by Cobra

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Q: Questionwhere is it made

Asked 5 years ago by Anonymous.

• A:Answer USA - Haier

  Answered 5 years ago by MicheleAVerified Purchase

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Q: QuestionWe do not have WiFi throughout our house. Can you still use this washer & dryer without connecting

Asked 5 years ago by Mickie.

• A:Answer Hello, thank you for your question. Yes, this washer can be used without WiFi. The WiFi capabilities are used primarily with the SmartHQ app so you can monitor and control your washer and other appliances from anywhere. We hope this helps! Please feel free to reach out with any further questions you may have. -Chris@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this machine have a stainless steel tub?

Asked 5 years ago by dsj.

• A:Answer yes

  Answered 5 years ago by ADRIVerified Purchase

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Q: Questiondo i have to use HE detergent with this washer

Asked 5 years ago by Elbp.

• A:Answer Yes you do.

  Answered 5 years ago by WeAnswerQuestions2Verified Purchase

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Q: QuestionJust got my washer today and hooked up and the front window has scratches all over, is there a protective plastic on it that I just can't see which is what I am hoping or did GE just fail to protect the door and I am stuck with tons of scratches already?

Asked 4 years ago by rastis03.

• A:Answer Hi - We do ship this product with a protective film covering the door and that is likely what you are seeing. This should be peeled off prior to operating your new washer. We welcome you to the GE family. Vikki@GEA

  Answered 4 years ago by GE Answers

  
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