A:Answer Hello and thanks for reaching out to us about your front load washer, though we do hate to hear you've had an issue with the rinse cycle being too warm. We know how important selecting the right temperature is and know this must have been concerning. We'd like to assist. You can change the wash temperature by pressing the Temp pad until you've reached the desired setting. You can choose between Tap Cold, Cold, Warm, Hot or Extra Hot for most cycles. Please note that, in order to protect fabrics, not all wash temperatures are available for certain cycles. If you selected a cold cycle, the rinse should also be cold. As you're concerned the temperature may be incorrect, you may want to make sure the hoses are connected to the correct faucets for your household water supply (depending on your home’s set up, the inlet valves usually have the hot water on the left when facing the wall, marked in red or with an ‘H’ and the cold water is usually on the right marked in blue or with a ‘C’.) You can also check to make sure the cold water hose is not blocked, obstructed or kinked at all. We hope this information is helpful in resolving your issue, but if you have any further questions or concerns we are happy to help over social media. Best wishes! -Sarah@GEA
