Questions & Answers

Q: QuestionIt is normal for the washer to make a loud noise while is in the Spinning Cycle, it does not vibrate and while is spinning is the noise is not bad but I guess when is out of balance is sounds very loud and harsh. Should I get a Technician to look at it?

Asked 2 years ago by Yus.

• A:Answer you are correct-we had a tech out and also had ours replaced. it is loud as can be

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you clarify the stacking kit question? I have seen several on here one is 16 inches which is too tall, the next size down is 7 inches. Are the smaller sizes compatible? or not?

Asked 2 years ago by dreem24.

• A:Answer 16" and 7" are the height of the pedestals the washer sits on. 7" in just a base , 16" has a drawer for storage.

  Answered 2 years ago by mb2023

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Q: QuestionDoes this gas dryer comes natural gas or lp propane ? Also if it’s natural gas what’s the conversion kit number for lp propane?

Asked 2 years ago by Efrain.

• A:Answer All dryers come natural gas you would need an LP conversion kit for propane. whoever you buy it from should be able to tell you the cost but if you have never done one before DON'T attempt it! You need to dissasemble most of the dryer to do this and sometimes special tools are needed. Pay to have it done if needed.Gas is not to be fooled with.

  Answered 2 years ago by mb2023

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Q: QuestionDoes anyone have any detergent measuring tips? This is my first he wash machine and it seems I either use too much or not enough detergent? Also, is it ok to do smaller loads with this washing machine or should I be doing full loads all the time?

Asked 2 years ago by ClareG.

• A:Answer For a small load use the #2 line on the detergent cup cap,med to large loads go above #3.Detergent is ver concentrated now and don't worry if you don't see suds.Any size load is fine as the machine has a way to "weigh" the load to determine how much water it needs.Smart Washer.

  Answered 2 years ago by mb2023

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Q: QuestionAre there any washing machines that have a feature like a lost and found, a feature that collects coins and other things that are sometimes left in pockets?

Asked 2 years ago by JayH.

• A:Answer Yes.most have what is called a button trap at the bottom front of the washer.Some have a small door to open then a twist cap attached to a tray that catches things before they get into the pump.Some are accessed by removing the front panel to the machine.

  Answered 2 years ago by mb2023

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Q: QuestionWhat is the depth with the door fully open?

Asked 2 years ago by MapleLeaves.

• A:Answer 55 1/2 inches

  Answered 2 years ago by mb2023

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Q: QuestionDoes this machine have enough room for a king or cali king comforter to fit?

Asked 2 years ago by NAE.

• A:Answer Yes to both! It washes your king comforters comfortably with enough room. It comes out smelling absolutely clean!

  Answered 2 years ago by KevinJVerified Purchase

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Q: QuestionMy new machine is leaking from the bottom . Not sure though where it's coming from & its brand new. Any ideas as to what it could be?

Asked 2 years ago by Anonymous.

• A:Answer Mine leaked due to a faulty seal on the pump filter gasket. Try replacing that gasket maybe?

  Answered 2 years ago by GMoney

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Q: QuestionWhat are the dimensions of the GE front loader washer-GGFW850SSNWW

Asked 2 years ago by Homer.

• A:Answer Specs are 39.75 inches high, 28 inches wide, and 32 inches deep. With the washer door open, the depth is 54.5 inches

  Answered 2 years ago by ReadingRavenVerified Purchase

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Q: QuestionHow do you replace the drain pipe? Bought the washer brand new and now have a leak in the drain hose, appreciate the assistance.

Asked 2 years ago by KG.

This question was asked about the related product: GE - 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - Diamond Gray

• A:Answer If its the house drain pipe usually its the pressure knob on top that needs replacing. If you mean the drain pipe as part of the washer that's a GE issue. Limited warranty should cover it.

  Answered 2 years ago by Anonymous

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Q: QuestionWhere are these washers made?

Asked 2 years ago by Cathyb.

• A:Answer Louisville Kentucky.

  Answered 2 years ago by mb2023

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Q: QuestionI know the ultra fresh vent system is an 8 hour cycle. How often do you recommend this be done? Sometimes I only wash 1 maybe 2 loads daily. Should this be done every 5 days or so if not washing constantly or how often?

Asked 2 years ago by La.

• A:Answer I have had front load washers since they first came out and with 32 years of repair experience I can tell you unless you have A high sulfur level in your water just leave the door open and the dispenser drawer pulled out after each wash. You will be fine.

  Answered 2 years ago by mb2023

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Q: QuestionHow exactly does the microban gasket work? Is there a chemical coating on the material? Just curious exactly what's in it as well as if it actually works effectively over time.

Asked 2 years ago by Swedishfish.

• A:Answer Microban is an additive that is added to the gasket material. It essentially prohibits the existence/growth of common bacteria, yeast, molds, and fungi. It’s added during the manufacturing of the gasket so it’s infused with the rubber from the point of manufacture. No need to reapply anything. Seems to work very well as I have had none of those issues over the past 30 months of owning this machine.

  Answered 1 year ago by Cobra

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Q: QuestionAre the power buttons on a GFW550 supposed to light up

Asked 2 years ago by Anonymous.

Q: QuestionDoes the GFW550 power switch light up

Asked 2 years ago by Anonymous.

• A:Answer I am not sure about the previous person's answer. The Power, Play/Pause button of mine doesn't light up either...unlike the buttons on the matching dryer, they do light up. Quite annoying.

  Answered 2 years ago by BobTheAlien

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Q: QuestionCan you fill the washer with clothes and use wifi to turn on the machine? I'd like to do this before leaving work so that it'll be done when I get home.

Asked 2 years ago by customer55.

• A:Answer Yes you can you just have to set your device to it

  Answered 2 years ago by WesleyWVerified Purchase

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Q: QuestionMy vent system is not drying the tub after venting for several hours. Is it malfunctioning? What should I do?

Asked 2 years ago by Ventilation.

• A:Answer ge states 6 -8 hour venting cycle. perhaps you're not keeping it on long enough.

  Answered 1 year ago by Anonymous

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Q: QuestionI have 3 dogs Does the filter below collect dog hair so it doesn't go down drain tiles

Asked 2 years ago by elcee.

• A:Answer How often do you clean your filter pet hair if it collects can prevent it slow drainage

  Answered 2 years ago by WesleyWVerified Purchase

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Q: QuestionIs there easy access to the filter, pump, etc. through the front panel of this washing unit. In other words, will i have to pull out the whole unit in order to remove the front panel?

Asked 2 years ago by Christine.

• A:Answer Yes

  Answered 2 years ago by WilliamRVerified Purchase

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