Questions & Answers

Q: QuestionNot sure how to word this, but my gas stub out comes up from the floor, does the oven have any cut out on the back to allow for a floor stub out or would I have to re route the gas lline? its out 3 inches from back wall and is up 4.5 from floor.

Asked 4 years ago by coach09.

• A:Answer It does not have a cut out but you should be able to slide it under the range. I have a very similar setup with my gas line and I was able to run a flexible line off the stub to the range and then push the range all the way back to the wall flush without any issues. Hope it helps.

  Answered 4 years ago by BlackIronVerified Purchase

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Q: QuestionBoss man Does this oven has a fan to cool it down on the inside of it

Asked 4 years ago by Bossman1.

• A:Answer Not that I know of

  Answered 3 years ago by LorraineVerified Purchase

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Q: QuestionInterested in getting a white range, but I’m concerned that things like red pasta sauce or curry will stain the surface of the cooktop. Has anyone had this issue, or does the cooktop have some kind of coating to prevent stains?

Asked 4 years ago by Beth.

• A:Answer Cleans beautifully no problems

  Answered 3 years ago by LorraineVerified Purchase

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Q: QuestionMy burners are working but the oven not coming on

Asked 4 years ago by Ladybug.

• A:Answer Oh no, we are so sorry to hear that despite your range's burners working, the oven is not. Your frustration with this is understood and something we would love to look into further as this is not the experience we strive so hard for. In this case, if you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHello. My question is that I have an electric stove right now and are interested in a gas stove. I do have a gas furnace. Do your Licensed professionals run the gas line. Thank you!

Asked 4 years ago by Sandy.

• A:Answer why holes through the back of my ge jgbs66rekss range from broiler to wall

  Answered 3 years ago by Anonymous

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Q: QuestionHOW DO YOU REPLACE THE LIGHT BULB

Asked 4 years ago by MARIE.

• A:Answer No offense but if you can't change out a light bulb perhaps you shouldn't be using this range. Unscrew it and screw a new one in.

  Answered 4 years ago by BlackIronVerified Purchase

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Q: QuestionIs it a self cleaning oven?

Asked 4 years ago by Anonymous.

• A:Answer Hi there, Great question! This range only has steam cleaning. If you are looking for a gas range with self cleaning, check out model JGB660SPSS. Have a great day! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWill you haul away an existing range?

Asked 4 years ago by Dolley.

• A:Answer Hello- We appreciate your question. Best Buy does haul away other appliances for a small fee. Please check with your associate to confirm. Here's a link to view additional information. https://www.bestbuy.com/site/services/recycling/pcmcat149900050025.c?id=pcmcat149900050025 If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIt says that the stove is 'natural gas'. Will it also take propane?

Asked 4 years ago by Anonymous.

• A:Answer It can take proane. It comes with the fittings needed to convert to accept propane.

  Answered 4 years ago by BlackIron

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Q: QuestionIs there a way to turn the light on in the oven…without opening the door!?

Asked 4 years ago by Katzstorm.

• A:Answer We truly appreciate you taking the time to reach out to us about this great range and are happy to help. There is an "Oven Light" button on the control panel of this range that will allow you to turn the oven light on without needing to open the door. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questioncan the oven can be lit when the power is out

Asked 4 years ago by Anonymous.

• A:Answer Hi there, we appreciate you finding the time to reach out to us. The oven can't be lit when the power is out, but the cooktop can. On gas ranges and cooktops, you can light the burners with a match. Hold a lighted match to the burner, then turn the knob to the "LO" position. Use extreme caution when lighting burners this way. We're hoping these details are found useful and we're wishing you the absolute best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs the broiler a draw or does the door just open down/

Asked 4 years ago by rbrenda.

• A:Answer Thanks so much for taking the time to reach out to us about this. We're happy to help! This range features a Broiler Drawer that has a door that opens down and a rack that can slide out. To read more about this, we recommend you take a look at page 14 of the owner's manual for this range, found on our website. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes the GE gas oven model JGBS66EEKES come with a propane conversion kit?

Asked 4 years ago by Rene.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Slate

• A:Answer Yes included in range.

  Answered 4 years ago by Jaziel0703

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Q: QuestionHow do you change the clock

Asked 4 years ago by Kakes24.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer Hello- Thank you for checking with us, we are happy to help! To set the clock, you will want to press the Set Clock pad, and use the + & - pad to adjust the clock. Then press Start to save the time. We are always happy to help! Joyce@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionCan this be used with a u+ connect or have anyway of connecting to the app?

Asked 4 years ago by John.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Slate

• A:Answer Hello- Thank you for your question. This model is not wifi compatible. Please let us know if you have any additional questions. Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes my GE gas oven have a flame burner on top for broiling or does all of the heat for broiling come from the bottom flame?

Asked 4 years ago by TheDude.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer NO, not from the top-

  Answered 4 years ago by Tee112

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Q: QuestionWhat is the lowest temperature setting on the oven?

Asked 4 years ago by Enjoy.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer 150

  Answered 4 years ago by satifiedcustomer

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Q: QuestionDoes delivery also include haul away of existing range?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer No

  Answered 4 years ago by Random

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Q: QuestionHow does steam clean work

Asked 4 years ago by Rick.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer Like crap. No where near as good as a real self cleaning oven.

  Answered 4 years ago by Tee112

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