A:AnswerHi - Thanks for considering GE! For regular daily cleaning of both Black Slate and Black appliances, use mild soap (dish soap) and water or Cerama Bryte Appliance Cleaner (WX10X392). We suggest viewing page 17 of the Use and Care manual for model JGBS66DEKBB at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-3.pdf - Also, take a look at the following link- PREMIUM FINISH CLEANING TIPS (Black Slate): https://products.geappliances.com/appliance/gea-support-search-content?contentId=36346 - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi Prettygirl - Thanks for choosing GE Model JGBS66REKSS! The griddle cannot be cleaned in the dishwasher. Wash the griddle in warm soapy water. Allow it to soak a few minutes, if necessary, to soften stubborn soils.
If needed, a non-abrasive plastic scouring pad can be used to remove cooked on soils. Also, we suggest viewing the Use and Care Manual at the following link for guidance: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-3.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi King - Thanks for viewing GE Model JGBS66REKSS! The ange is manufactured globally, not in the U.S. GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. Visit Made in America at https://www.geappliances.com/ge/usa/ - Keep in touch at GEAppliances.com. Sue
A:AnswerHi JaviandGaby - Thanks for choosing GE Model JGBS66REKSS! Per the Installation Instructions, never use an old connector when installing a new range. For reference, take a look at the Installation Guide at the following link (See Materials You Will Need): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10998-3.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerDear Valued Home Depot Customer, To better answer your question regarding installation services, please contact the HD.com customer service department at 800-430-3376, call any day between 6 a.m. and 2 a.m. EST. Sue
A:AnswerHi Jus - Thanks for choosing GE Model # JGBS66DEKWW! Yes, we advise not to use an old connector when installing a new range. Choose a 1/2" I.D. flexible metal connector (5' is recommended). For more detailed guidance please consult the Installation Guides at the following links: (LP: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11028.pdf) - (https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10998-3.pdf) - Check with BestBuy or local home improvement/hardware stores for gas line kits. Keep in touch at GEAppliances.com. Enjoy! Sue
A:AnswerHi RedGinger3 - Thanks for choosing GE! Shipping weight is 172 lbs. The carton size is 32.9"W x 49.6"H x 30.8"D. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi Susie - Thanks for choosing GE Model JGBS66REKSS! We recommend using plastic, nylon, wooden utensils, or SilverStone® kitchen tools to prevent marring of the coating on the non-stick griddle. Stainless tools are not recommended. For more detailed guidance please consult the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-3.pdf - We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHello Lori - We appreciate your interest in the gas range JGBS66REKSS and we are happy to help! Yes, this model can be converted propane gas. The LP conversion kit is included. Thanks for checking! Olga
A:AnswerNo. The Best Buy team delivered the unit into the kitchen, removed all the packing material, and set it in place. I had to hook up the gas line myself. Every city and state is a little different though, Your state or city may permit the delivery guys to hook up the gas line but not Peoria, Illinois.
A:AnswerHi Deb. Good question. So long as the installation instructions are followed, this unit will fit snuggly in the cutout space. We would recommend checking your installation instructions to make sure that the cutout space dimensions are met for this unit. We hope that this helps! Stay safe.
A:AnswerHi Al - Thanks for viewing GE Model JGBS66REKSS! Broiling is performed in the lower broiler drawer only. The upper (main) oven does not have a boil mode. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Ajblack - Thanks for choosing GE! The power cord of this gas range has a three-prong (grounding) plug (120V) which plugs into a
standard three-prong grounding wall receptacle to minimize the possibility of electric shock hazard from this appliance. To ensure the performance and safety of the range, we do not recommend reusing the power cord from the previous range. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi LEE - Thanks for choosing GE! The gas connector is not included. It requires a flexible metal appliance connector (1/2" I.D.). A 5 ft. length is recommended. We suggest viewing the Installation Guide at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10998-3.pdf -
Keep in touch at GEAppliances.com. Sue
A:AnswerHello Thomas - Thank you for reaching out to us with your question; we are happy to help! To set the range clock, press and hold the + and – pads simultaneously for 3 seconds. When the display flashes, you can hit the +/- pads to program the clock. Once the correct time of day is displayed, then press the "Start" pad to save the changes. You just need to make sure to press the + and - pads at the exact same time. It might just take a couple of tries. We hope this information is helpful. Thanks for checking! Olga
A:AnswerHello Chris - Congratulations on your new range purchase! Thank you for your question; we are happy to help! Yes, this model does have a steam clean mode. Please visit the following link to view the instructions provided on page 18 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-2.pdf
We hope this information is helpful. Thank you for choosing GE Appliances! Olga
A:AnswerHi Lollipop - Thanks for considering GE® 30" Free-Standing Gas Range JGBS66REKSS! The oven has Cook Time and Delay Time options. Cook Time counts down cooking time and turns
off the oven when the cooking time is complete. Delay Time delays when the oven will turn on. We suggest to view page 11 of the Use and Care Manual at the following link for complete details on these options: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-1.pdf - Keep in touch at GEAppliances.com. Sue
