Questions & Answers

Q: QuestionCan the door opening be reversed on this dryer?

• A:Answer Yes, the door opening can be reversed to accommodate your laundry room layout.

Q: QuestionDoes this GE electric dryer have an auto dry feature?

• A:Answer Yes, this dryer has an auto dry setting that monitors air temperature to determine the optimal drying time.

Q: QuestionHow many heat selections does this dryer offer?

• A:Answer This dryer offers three heat selections for different fabric needs.

Q: QuestionWhat type of drum does this GE electric dryer have?

• A:Answer This dryer has an aluminized alloy drum that improves energy efficiency and resists corrosion.

Q: QuestionWhere is the lint filter located on this dryer?

• A:Answer The lint filter is located upfront for easy cleaning.

Q: QuestionIs this a flat back electric dryer? Can it be installed with a flexible vent hose, if necessary? Space limited. If it does not fit can item be returned at time of delivery without cost? We have max depth from front of dryer to wall of 28.5 inches.

Asked 9 years ago by deal53.

• A:Answer Hi deal53- This is Sue at GE Appliances. Thanks for viewing our GE Series Dryers! Yes, the back of the dryer is flat. We encourage you to view the Quick Specs for a view of the back of the dryer and complete dimensions. 1" rear clearance is recommended: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GTX33EASK_C3.pdf - Also, GE Appliances recommends the use of solid metal vent pipe, 4" in diameter, for adequate operation. 4" flexible metal venting may be used, but will increase drying time somewhat. GE Appliances does not recommend the use flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. This build-up could cause the heaters to fail prematurely. We hope this is helpful. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionThe vent for my dryer is on the side . But I need a long vented small dryer. Is it ok to get this one and have the vent go to the back of the dryer . I have 6 inches on space for the vent back there . Or do I need to get a side vented dryer?

Asked 4 years ago by Betty.

• A:Answer Hi! Thanks for reaching out. This model can actually be vented through the rear, bottom, left, or right. If you vent the unit using any of the options other than the rear, you'd need to purchase the following part to make sure that the rear of the unit is covered: WE49X22606. More information about exhausting your dryer can be found starting on page 12 of your Installation Instructions. Hope this helps. Best wishes. -Michael@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionSo I bought this a week ago. The other dryers that I have had in the past, have made the clothes hot or the touch is there something wrong with my dryer because they don’t even feel as hot, but do dry

Asked 8 years ago by CoreyWallace.

• A:Answer Hi CoreyWallace - The Auto Dry feature on GE dryers is designed to help prevent clothes from over drying. Over drying may reduce the life of the fabric. To avoid over drying, the automatic dry feature helps determine the amount of time necessary to dry a load of clothes. By continually sensing the temperatures of the air in the dryer drum, the thermostat controls the heat source (heater coils or gas valve) and the advancement of the dryer timer. When the laundry is wet, the air is cool in the dryer. As the load begins to dry and the drum air is warm, the heat turns off. As the air cools, the control activates the heat to come on again. This off and on cycling may happen a number of times (depending on the fabric, load size, and cycle selector setting). The cycle selector advances (when the heat is off) until it automatically turns off dryer. Also, there is a "cool down" period at the end of the cycle to reduce wrinkling. Thanks for choosing GE! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionWhere is the dryer vent located on the back of the dryer? I am very limited on space and it needs to line up flush with the wall.

Asked 9 years ago by Kelsey.

• A:Answer Hello Kelsey. This is Lida with GE Appliances. If you are facing the rear of the dryer, the center point of the vent is 4" from the bottom of the dryer and is 11-3/4" from the left side. I hope this helps!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCan this dryer be vented out the left side?

Asked 8 years ago by oldpilot.

• A:Answer Hi oldpilot- Thanks for considering our GE® Electric Dryer GTX33EASKW! Yes, the dryer offer 4-Way Exhaust: Rear; Right; Left & Bottom. We encourage you to view the Installation Instructions at the following link for complete details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16775-2.pdf - The flat back design makes it easy to install in small areas like closets and utility rooms where space is limited and up to 120 ft. venting capability provides flexible installation. Matching Washer: GE® 3.8 DOE cu. ft. GTW330ASKWW. Keep in touch. We are always glad to help make your shopping experience a little easier! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionHi - Is this a flat back dryer? It says so when I google it, but it is not indicated in the product description. Thank you

Asked 8 years ago by Marcia.

• A:Answer Hi, Marcia, The picture looks like the flat back dryer that we purchased from Best Buy. It works great, and we are very happy with it. If you get it, and it isn't flat back or fit into your space, the delivery men will take it back and you can get another one. The delivery men are very nice. They will hook up the dryer and check it to see that it works properly. Good Luck, and may the Lord Bless you !

  Answered 8 years ago by SisterVerified Purchase

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Q: QuestionHello - How large is the box that this is shipped in? The door to our basement is only 27" wide (with the door taken off) so 26.75" deep would just fit through the doorway -- but might need to be taken out of the box to get through. Thanks

Asked 7 months ago by WynnewoodS.

• A:Answer The dryer would need to be removed from the box. The box dimensions are the following: 46.5"H x 28.875"W x 29'D. Joyce@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionCan it be vented on right side instead of back..and can you do the installations

Asked 7 years ago by Sallgolf.

• A:Answer Hi Sallgolf- Yes, they dryer can be vented at the Rear; Right Side; Left Side or Bottom. Check out the Installation Guide at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16775-3.pdf - Also, please contact BestBuy regarding installation of your new dryer. Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionSince the power cord does not come with the dryer, what is the cost for the power cord and what are the specifics for the cord?

Asked 1 day ago by Lakeview.

• A:Answer The type of cord needed depends on the kind of outlet you have in your home. You need to use a UL rated 120/240 Volt, 30 Amp cord. Power cord part numbers can be seen on page 9 in the installation instructions. This information can be seen by visiting the product page on our GE Appliances website, clicking on the “Owners Support” tab and navigating to the “Manuals & Download” section. Please reach out to Best Buy to find the cost of them. If they are not available there, they can be purchased through our parts team at 1-877-959-8688.

  Answered 1 day ago by GE Answers

  
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Q: QuestionCan this dryer be side vented?

Asked 3 months ago by E.

• A:Answer The vent connection is in the back, but with a 90 degree vent elbow, you can run the vent out the back and to either side.

  Answered 2 months ago by RecentPurchaserVerified Purchase

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Q: QuestionDoes this have a low heat/no heat fluff dry setting too?

Asked 4 months ago by TresaD.

• A:Answer Yes.

  Answered 2 months ago by RecentPurchaserVerified Purchase

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Q: QuestionDoes the dryer completely finish a cycle and turn off? Mine is just continuing to tumble- never stopping.

Asked 9 months ago by Tiffany.

• A:Answer Your dryer should finish a cycle and turn off. We recommend contacting our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dryer evaluated and repaired as needed. -Vikki@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionDoes this dryer have a light on the inside?

Asked 9 months ago by Tiffany.

• A:Answer No light inside.

  Answered 2 months ago by RecentPurchaserVerified Purchase

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Q: QuestionHow do I turn the alert signal off? SO LOUD

Asked 11 months ago by Dryer.

• A:Answer There is not an option to disable the end of cycle signal for this dryer. We apologize for any inconvenience this may cause. -Kacie@GEAppliances

  Answered 11 months ago by GE Answers

  
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