Questions & Answers

Q: QuestionIs this considered a induction electric range? Neeed that for rebate

Asked 3 years ago by Amy.

• A:Answer Thank you for connecting with us! No, this range is not an induction cooktop. We apologize for any inconvenience this may cause. If you have additional questions, please know that you can always reach out to us! Wishing you well – Matthew@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionIs there an optional stainless/black backsplash/backguard kit accessory available for this range? My granite countertops have the 4.5" backsplash and I would like the accessory to fill the gap behind the range.

Asked 3 years ago by BabsiB.

• A:Answer Yes, i ordered with tge range. Love all the functions of the range

  Answered 3 years ago by Gil10Verified Purchase

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Q: QuestionWhen using the lock controls button do all controls lock, including the pads for the burners, or is it just the controls for the oven specifically?

Asked 3 years ago by Leachb4609.

• A:Answer Thanks for checking with us! Since the controls for the burners are electronic, it will lock both the burners and the oven controls. If you have any additional questions, please reach out. We are happy to help!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes the range come with the JXPROBE1 or is it an optional purchase?

Asked 3 years ago by JC.

• A:Answer Hi there – While JXPROBE1 is not compatible with this range, it does come with probe model number WB20T10024. Thanks for considering this beautiful range. Please let us know if we an assist with any additional questions. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionAre all 5 burners induction?

Asked 3 years ago by MarcnMo.

• A:Answer This is not an induction stove top. 4 burners are full heat. Center burner is a warmer.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionPurchase Date:Jun 28, 2022 Order Number:1122179434288 Total:$2,139.99 WILL A POWER PLUG BE INCLUDED IN MY ORDER ON JULY 29? THANKS

Asked 3 years ago by Beatleman1949.

• A:Answer Hello. Thanks for checking with us, and congrats on your purchase! We do not package the power cord with electric slide-in ranges. Power cords for ranges can be purchased as an accessory from GE Appliance Parts at 1-800-626-2002. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan I wire my stove direct. I have a GE drop in now and it is wired direct to the power source. Can I still wire direct to the wiring with the new stove?

Asked 3 years ago by Beatleman1949.

• A:Answer Greetings, Thanks so much for your interest in this lovely GE stove! This is such an awesome model. It is possible to have this stove hard wired into your home. Make sure any work performed is done by a professional installer. Thanks for choosing GE! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this model come in a black finish?

Asked 4 years ago by Anonymous.

• A:Answer No

  Answered 4 years ago by hnlmikiVerified Purchase

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Q: QuestionCan you dim the clock at night-time.

Asked 4 years ago by CD.

Q: QuestionHow do I use the air fryer

Asked 4 years ago by dBabs.

Q: Questionhello! I want to know the measurements of the box, thank you

Asked 4 years ago by Oscar.

Q: QuestionMy kitchen counter height is 37 1/4 inches. Will the leveling legs adjust to this height?

Asked 4 years ago by Rudy.

Q: QuestionI just purchased the GE Profile Electric Range PSS93YPFS. My counter is 36 1/2 inches tall. The stove cook top measures 36 inches tall. Will the legs adjust up 1/2 inch? If not, is there longer legs I can purchase? Thanks!

Asked 4 years ago by Joyce.

• A:Answer Hello. Congratulations on your new electric range! We are confident this attractive range will be a great fit for you, and can advise the height to the cooking surface is 35 3/4" to 36 1/2", depending on the position of the leveling legs. You should be able to adjust to the correct height to match your counter. If you have any other questions or concerns, we're glad to offer further assistance. All the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this model have only the steam clean? Does it have the heat cleaning option also?

Asked 4 years ago by TLJHW.

• A:Answer It is self cleaning.

  Answered 4 years ago by LaineeVerified Purchase

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Q: QuestionWhat sort of plug does my electrician need to install? My prior stove was hardwired

Asked 4 years ago by A.

• A:Answer We purchased the cord from the same company we purchased the stove from. We felt it was time to replaced the cord because it was 46 years old. Our plug in is on the floor at the back of the range, and was installed when our home was built. Don't know if this answered you question, but never heard of a direct wired range!

  Answered 4 years ago by RangeVerified Purchase

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Q: QuestionDoes the steam clean need a water line ran to the range? Or where does it get the steam?

Asked 5 years ago by Anonymous.

• A:Answer No it does require a water line, just pour a cup of water on the bottom of the oven.

  Answered 5 years ago by DianeVerified Purchase

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Q: QuestionDoes this range have covered side panels so it can be used as a stand alone the range I have now has exposed sides ( only one side is visible, the other buts up against the kitchen cabinet

Asked 5 years ago by Batman1cwp.

• A:Answer You can install is any where you like. Yes the sides are covered.

  Answered 4 years ago by LaineeVerified Purchase

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Q: QuestionCan this range be used on a corner with counter to left of range against tiled wall with micro wave above range

Asked 5 years ago by Chris.

• A:Answer Hi Chris - Thank you for reaching out to us and for choosing this fantastic Smart electric range for your home! We truly appreciate your patience and are happy to offer you guidance in this installation. This range can be installed with a counter on one side and a wall on the other given it meets the following requirement in the Specification Guide: "This appliance has been approved for 0" spacing to adjacent surfaces above the cooktop. However, a 6" minimum spacing to surfaces less than 15" above the cooktop and adjacent cabinet is recommended to reduce exposure to steam, grease splatter and heat." Therefore, this installation is approved if you have a 6" clearance to your tiled wall! - Additionally, an over-the-range microwave can be installed above this range assuming the 66" from the floor to the top of the microwave is met, you have an overhead cabinet available, and you have a clearance of 1/2" on the door hinge side so that the microwave door can be opened fully. We would recommend that you review the Specification Guide to learn more about these necessary clearances. Please feel free to reach back out to us if you have any additional questions about this installation. We are always happy to help! -Eliza@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI want to replace my drop in oven that has a back splash on the countertop with the GE - Profile Series 30" Smart Slide-In Electric range. will I have to remove the back splash for this oven to fit?

Asked 5 years ago by Skeeter.

• A:Answer The backsplash needs to come all the way down to the edge all the way across from one side to the other. It should cover the whole area above the stove.

  Answered 4 years ago by LaineeVerified Purchase

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