Questions & Answers

Q: QuestionHow much ice can this ice maker store?

• A:Answer This ice maker has an ice storage capacity of 3 pounds.

Q: QuestionDoes this ice maker include an ice scoop?

• A:Answer Yes, this ice maker includes an ice scoop.

Q: QuestionWhat is the daily ice production of this ice maker?

• A:Answer The daily ice production is 33 pounds.

Q: QuestionDoes this ice maker have a water filter?

• A:Answer Yes, this ice maker has a water filter.

Q: QuestionIs the ice bin removable for easy cleaning?

• A:Answer Yes, the ice bin is removable.

Q: QuestionHow much water can the reservoir hold?

• A:Answer The reservoir capacity is 2 liters.

Q: QuestionWhat is the difference between this model and the Opal 2.0? Is it just a BestBuy branded model or is there something different?

Asked 2 days ago by Jeremy.

• A:Answer There are many different versions of the Opal. This particular model is only available at Best Buy, features a stainless steel handle on the ice bucket, and a large round control button in the front with an LED display ring that shows the status of the icemaker.

  Answered 1 day ago by GE Answers

  
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Q: QuestionIs this sustainable for a family of 5. That fill there water cups

Asked 1 week ago by Webbwulf.

• A:Answer This model is designed to produce 33 lbs. of ice daily with a storage capacity of up to 3 lbs. of ice.

  Answered 1 week ago by GE Answers

  
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Q: QuestionI noticed this machine doesn't have a self-cleaning feature. How do you clean it and how often?

Asked 1 month ago by Linda.

• A:Answer The Opal Ice Maker will indicate when it is time to clean the appliance using the display ring around the round button on the front. When the display ring is solid yellow, it is ready to be cleaned. Please review the article titled “Opal Ice Maker - Cleaning and Descaling (Models with a Round Button on the Front)” on the GE Appliances website.

  Answered 1 month ago by GE Answers

  
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Q: Questionwhat does the factory warranty cover

Asked 1 month ago by lanky.

• A:Answer This model's warranty applies if the unit fails due to a defect in materials or workmanship, during the limited one-year warranty. You can find more information on the following link: https://files.bbystatic.com/m0GgXhyx8LBXEvgR4pTsKQ%3D%3D/842f672c-46bc-4411-8c9e-4f2790d7afb5

  Answered 1 month ago by GE Answers

  
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Q: QuestionI just received my Opal yesterday after finally tossing a very loved Yisufo. The ice is very wet and the Opal is turning off after making a quarter of the ice. Is it broken? Since the ice is wet, freezing it doesn't work which is important to me!

Asked 3 months ago by Laura.

• A:Answer When you first start the Opal and it begins to make ice, the initial batches of ice nuggets will be slushy. After about 30 minutes, your Opal will be making good, solid nuggets. If the ice nuggets are all slushy, even the ones at the top of the ice bin, the Opal may need to be cleaned. Water quality is very important to the function and required maintenance of your ice maker. Minerals from your water can build up in the Opal over time, which would then need to be cleaned. We recommend using distilled water in your Opal. Even bottled water can have high mineral content.

  Answered 3 months ago by GE Answers

  
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Q: QuestionWhere do you put in water to make ice and how long does it last? How much water does it need per time to make ice?

Asked 3 months ago by Poplar.

• A:Answer Fill reservoir with potable (safe to drink) water up to the "Max Fill" line. Using any liquid except potable water is misuse and will void your warranty. The Opal will start to make ice within 10 minutes. It will continue to make ice until the bin is full or it runs out of water.

  Answered 3 months ago by GE Answers

  
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Q: QuestionDoes it come with filter already inserted? Should light of ice bin stay on all the time? Is this made to run and make ice continuously or only as needed?

Asked 3 months ago by Lisa.

• A:Answer this model comes with the water filter installed. The ice bin light just shows status and doesn’t need to stay on, and the unit makes ice continuously as long as there’s water and space in the bin.

  Answered 3 months ago by GE Answers

  
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Q: QuestionDoes this have water hook up option?

Asked 3 months ago by Macman.

• A:Answer Opal's do not have the capability to be connected via a water line. They instead rely on the water reservoir to produce ice, it will also collect the melted water from unused cubes so that the water isn't wasted.

  Answered 3 months ago by GE Answers

  
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Q: QuestionCan this unit be kept in a large closet (we have an outlet in there) since we have no room in the kitchen to keep it on the counter?

Asked 4 months ago by TClaire1123.

• A:Answer You can install this ice maker in a large closet as long as there is proper air flow and adequate clearance (3" at the rear and the sides) allowed for airflow around the sides and back of the unit. If the ice maker is installed in an enclosed cabinet, the rate of ice making will be reduced due to higher temperatures within the cabinet.

  Answered 3 months ago by GE Answers

  
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Q: QuestionI want a water reservoir

Asked 4 months ago by Icemaker.

• A:Answer The side tank for this model is sold separately. The compatible side tank is part P4AAKASBRTD, and it can be viewed and purchased on our GE Appliances Parts website.

  Answered 4 months ago by GE Answers

  
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Q: QuestionCan a water reservoir be added to this later?

Asked 4 months ago by Doomdaddy.

• A:Answer Yes, the Side Tank accessory can be attached to this model to allow for more water and ice production. You can view more information starting on page 12 in the user manual. You can view the manual by clicking on "Features" and scrolling to the bottom.

  Answered 4 months ago by GE Answers

  
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Q: QuestionDo the nugget Ice Maker has a refrigerator system that keep the ice cold without melting.

Asked 4 months ago by Anonymous.

• A:Answer Our Opal does not keep ice frozen in the ice bin. Water from the thawed ice is recirculated back into the reservoir, ensuring that you have access to delicious chewable nugget ice whenever needed.

  Answered 4 months ago by GE Answers

  
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Q: QuestionI would like to get a water reservoir, for some reason it didn't come with one.

Asked 4 months ago by Anonymous.

• A:Answer The side tank is not included with this model. However, it is sold separately. The compatible side tank is part P4AAKASBRTD, and it can be viewed and purchased on our GE Appliances Parts website.

  Answered 4 months ago by GE Answers

  
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