A:AnswerThis Combo is not a portable appliance, and is not designed to be put on wheels, casters, or a mobile platform. However, the unicouple accessory (part WH41X36697) allows users to install the appliance next to a utility sink so that a standpipe for draining or hot/cold water inlets is not needed. We appreciate you checking with us!
A:AnswerThere is lint trap - works great. The machine even tells you when to clean the lint trap. I appreciate the machine doesn't take up as much room as separate washer/dryer.
A:AnswerOur Profile Combo has two filters available to capture the lint. We offer a lint filter and a foam filter that are easily accessible from the front. The lint filter does a great job at capturing the lint, and the foam filter keeps the internal components running smoothly!
A:AnswerYes, this model can be used in Wash Only or Dry Only modes in addition to it’s Wash and Dry capabilities. Also, between the wash and dry cycles, the Combo has a "Wash Complete" feature that can be accessed through the SmartHQ app. An audible alert will sound when the wash portion of the cycle is complete and before proceeding to dry. This feature provides you the chance to check on the load, remove certain items to hang dry, or add a dryer sheet before the drying portion of the cycle begins.
A:AnswerYou can view the full instructions for removing the shipping bolts on page 24 of the use and care manual. If you prefer video instructions, our "GE Profile™ UltraFresh Washer and UltraFast Combo Washer/Dryer Removing Shipping Hardware" will take you through the steps. You can find that video on YouTube.
A:AnswerIt goes straight into dryer mode. You can set it to notify you in between the 2 cycles if you need to remove items or you want to add dryer sheets. It’ll pause (just tumble) for a bit to allow you to take care of whatever you need.
A:AnswerIf you don't wish to run a full wash cycle, you can run a Rinse & Spin (which would rinse, drain and spin) or have the unit Drain & Spin only. You don't have to add Dry to the cycle if you'd rather not. For the best assistance with your app inquiry, please reach out to our Connected Home support team at 1-800-220-6899. They'll be glad to assist!
A:AnswerI do, i use tide washinf mashine cleaner in mine. And i run only the washing side for the self clean and then open door. Wipe out the gasket, and i drain and clean the filter once a week. And i also clean the lint everytime. But, thars hust my preference.
A:AnswerHi - Great question! Here are the specifications for the drain:
you will need a drain capable of eliminating 10 gallons (38 L) per minute and a standpipe diameter of 1 1/4" (3.18 cm) minimum. The standpipe height above the floor should be: minimum height of 24" (61 cm) and a maximum height 96" (244 cm). We hope you choose this wonderful combo unit for your home. Kind regards - Vikki@GEAppliances
A:AnswerHi - Thanks for reaching out to us with your interest in our amazing Profile UltraFast Combo. Each tenant will connect this great unit to their WiFi so they can take advantage of the many benefits the Combo offers. We are confident this unit will work well for you. All our best! Vikki@GEAppliances
A:AnswerThe dryer section has vary customizable options. Additionally you can turn that part of the cycle off completely and just use the wash cycle if you so choose
A:AnswerMake sure you have the level selected. If it’s not running the spin part of the cycle try downloading a cycle and use that cycle. If it still doesn’t I’d say you have a defective machine that needs something replaced. You can schedule and talk to someone about servicing through the HQ app.
A:AnswerHi - Thanks for reaching out to us as we are happy to assist you. The matching touch-up paint is GE Appliances part - WR97X27706. It is available through our GE Appliances Parts & Accessories Store by calling 1-877-959-8688. We wish you all the best! Vikki@GEAppliances
