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Questions & Answers

Page Showing 1-2 of 2 questions
  • QuestionAre these color changing and do I need a hub?

    Asked by Colt.

    • Answer Hi Colt! To answer your question, Yes, this is a color changing bulb and this is one of the good things about our devices, you don't need a hub to control them. You just need to download and install Geeni app to your mobile phone and control it from there. If you want to know more details and guidance about the Geeni smart devices, you may reach us in our support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.

      Answered by Geeni official response

  • QuestionIs it compatible with Alexa? Would it connect to fast internet? My old light wouldn’t connect to anything over 2.4

    Asked by Compatibility.

    • Answer Hello, This is a good question.Yes! The Smart bulb will work with smart speakers like Amazon Alexa, Google Home, and Microsoft Cortana (Invoke), and please make sure that the smart bulb is connected on your Geeni app then sync the app on your Alexa, Google Home or Cortana. Our Geeni devices are designed to work for 2.4 GHz networks for a wider range unlike the 5 GHz that cannot penetrate walls and floors. We would love to assist you with this, please contact our revamped support channels via email at [email protected], or call us at +1 (888) 232-3143, available from Mon-Sun 9:00 AM to 9:00 PM EST. You may also visit our support website at support.mygeeni.com for troubleshooting steps online and for our online chat support.

      Answered by Geeni official response