Questions & Answers

Q: QuestionWhat type of panel does the Gigabyte M32U monitor use?

• A:Answer The Gigabyte M32U uses an SS IPS panel.

Q: QuestionHow many USB ports does this monitor have?

• A:Answer This monitor has a total of 5 USB ports.

Q: QuestionDoes this Gigabyte monitor have built-in speakers?

• A:Answer Yes, the Gigabyte M32U has integrated speakers.

Q: QuestionWhat is the refresh rate of the Gigabyte M32U monitor?

• A:Answer The Gigabyte M32U has a refresh rate of 144Hz.

Q: QuestionDoes the Gigabyte M32U monitor support HDR?

• A:Answer Yes, this monitor supports HDR and is VESA Certified DisplayHDR 400.

Q: Question2 questions: 1: How much would anyone recommend this monitor being used with a PS5? 2: Currently BB says that it comes with “3 Months of YouTube Premium”, so I would like to know how, like as a code in the box?

Asked 3 years ago by CC04.

• A:Answer I would recommend this monitor to be used with a PS5. Just ordered this monitor myself, but more so to use on a PC (For gaming, photo and video editing). This monitor has HDMI 2.1 ports and will enable 120Hz refresh rates on the PS5. Also, the color accuracy of this monitor is spot-on. Rtings.com has done an in-depth review of this monitor if you're interested: https://www.rtings.com/monitor/reviews/gigabyte/m32u It's led me to buy the monitor.

  Answered 3 years ago by krngq81

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Q: QuestionIs this monitor G-Sync compatible? I have a 3080 ti and want to make sure it works. Does it need two display port cables to do 4k at 144hz? The current monitor I'm using can only do 4k at 120hz with one display port cable but 144hz with two.

Asked 3 years ago by Tule.

• A:Answer Hi Tule, Yes monitor supports 4K 144hz through the HDMI 2.1 or Display Port 1.4 You will only need 1 cable to enable 4k and 144hz. The 3080Ti does come equipped with the latest ports so you will not need to worry. The monitor has been tested and works with G-Sync and FreeSync. Hope this helps! - John

  Answered 3 years ago by GIGABYTE Official

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Q: QuestionHow would you hook up a speaker to this device?

Asked 4 years ago by Semi.

• A:Answer There is a headphone jack on the monitor. It's not pointed out in the photos and it is currently not listed on Best Buy's specification sheet. The manufacturer's official user manual confirms that there is a headphone jack.

  Answered 3 years ago by EQCo

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Q: QuestionWhen will this monitor be available to purchase?

Asked 4 years ago by Dante.

• A:Answer Looks like it is now

  Answered 4 years ago by Mike

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Q: QuestionCan this monitor be mounted on monitor arms?

Asked 2 years ago by Mike.

• A:Answer Hi Mike, You can remove the included stand and mount it on any Vesa 100*100mm arm. Hope this helps! - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionHow many watts per speaker?

Asked 2 years ago by JoelBeBadd.

• A:Answer Hi JoelBelBadd, The monitor has 2x 3watt speakers. Hope this helps! - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionIm using this monitor on ps5, everything seems fine so far. Only had one issue. When im starting an application, let's say MW2, the screen goes black very briefly. When i close application, again it'll do this briefly until im back on the main screen ?

Asked 2 years ago by Justin.

• A:Answer Thats normal, it's actually your PS5 changing the monitor setting. Has to change it to YUV instead of RGB because of the HDMI output limit.

  Answered 2 years ago by JohnWayneVerified Purchase

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Q: QuestionI have a dead pixel on the monitor, who do I contact to get a new one?

Asked 3 years ago by Tule.

• A:Answer I would try best buy 1st as gigabytes customer service isnt that great. If that fails. Then i would try gigabyte..

  Answered 3 years ago by RichardVerified Purchase

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Q: QuestionWhen will this go on a bigger sale

Asked 3 years ago by Mathias.

• A:Answer It is on sale/lower price now from $799 when it first came out down to $649 as of 12/02/2022.

  Answered 2 years ago by RCCosplay

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Q: QuestionWhat type of HDR does this monitor have? HDR 10, DOLBY VISION, HDR 400?

Asked 3 years ago by Tule.

• A:Answer It only has hdr400 but you honestly dont even notice because of how great it looks

  Answered 3 years ago by GmanVerified Purchase

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Q: QuestionAre all the hdmi ports hdmi 2.1

Asked 1 year ago by Mathias.

• A:Answer Hi Mathias, The HDMI ports on the M32U are indeed HDMI 2.1. -Tony

  Answered 1 year ago by GIGABYTE Official

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Q: QuestionI was wondering how can i get my headsets audio output to work. When i plug it into the jack, i can hear in game audio fine. But if I communicate with teammates, the audio comes out of my controller. Please help (on ps5)

Asked 2 years ago by Justin.

• A:Answer I would just flip it from pc to Xbox on the dongle and see if that works or to pc

  Answered 1 year ago by AaronFVerified Purchase

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Q: QuestionWhen will this go on sale?

Asked 3 years ago by Mathias.

• A:Answer As of writing, it's $669.00. Wow, I might get one!

  Answered 2 years ago by JoelBeBadd

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Q: QuestionHow much does the monitor weight without the legs? amazon says 30, best buy says 16 pounds. I want to put it on the correct vesa mount.

Asked 3 years ago by Tule.

• A:Answer I have 2 of them on an arm mount thats rated for 26.4 pounds and it holds both of them just fine.

  Answered 3 years ago by RichardVerified Purchase

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