Questions & Answers

Q: QuestionWhat type of lighting does this camera use?

• A:Answer This camera uses floodlighting.

Q: QuestionDoes the Nest Cam with floodlight have night vision?

• A:Answer Yes, the Nest Cam with floodlight has night vision and provides a clear image even in low light and darkness.

Q: QuestionHow is this camera powered?

• A:Answer This camera is hard wired for power.

Q: QuestionHow long does the camera store recorded events if the Wi-Fi goes down?

• A:Answer If your Wi-Fi goes down, the camera will store up to one hour of recorded events.

Q: QuestionCan I use the Google Home app to control the camera?

• A:Answer Yes, you can view live HD video, replay video recordings, control your floodlight, and more from the Google Home app.

Q: QuestionCan the floodlight be mounted horizontally under an eave where the exiting floodlight box is?

Asked 4 years ago by TonyM.

• A:Answer Nest Support could not answer this question through my chat. I think the designers of camera floodlights have never stepped outside the lab to realize floodlights are commonly installed under the eave to shine light on two sides of a house around corners, versus a wall mount that can only shine on one side. No camera flood light on the market today can be mounted properly under an eave because the sensor will not swivel far enough to have the correct line of sight at this angle. Many regular motion lights cannot even achieve this and they've been around for years. Try explaining this to a 16 year old on Nest Support that has never installed a light fixture.

  Answered 4 years ago by IneedATMOS

  Helpful (44)Unhelpful (10)ReportAnswer this questionShow more answers (5)

Q: QuestionAre bulbs replaceable and what size ?

Asked 4 years ago by Anonymous.

• A:Answer Had the same question and contacted customer service to ask. The bulbs on the Nest floodlight camera cannot be replaced. You would have to replace the entire unit.

  Answered 4 years ago by Anonymous

  Helpful (20)Unhelpful (3)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the power source of this floodlight, wired or battery?

Asked 4 years ago by MrSmith.

• A:Answer Nest Cam with Floodlight requires a wired connection (100-240 volts AC, 50-60 Hertz) and is intended to replace an existing floodlight.

  Answered 4 years ago by Google Nest Support

  
  Helpful (11)Unhelpful (6)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the floodlight have an option to stay lit? For example if you are in the back yard does it have a stay on option?

Asked 4 years ago by Marlon.

• A:Answer Yes, since Nest Cam with Floodlight has manual light controls in the Google Home app, besides automation. Leveraging the smart light framework, you can turn on/off floodlight and adjust the brightness anytime.

  Answered 4 years ago by Nest Support

  
  Helpful (11)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionIf or when will this be offered in black?

Asked 4 years ago by MrMeh.

• A:Answer Unfortunately, the Nest Cam with Floodlight is only available in snow color. We’ll share your feedback to the right team as we’re always looking for ways to improve our products and services. You can visit blog.google/products/google-nest to check for any current news, updates, and announcements.

  Answered 4 years ago by Nest Support

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat generation is this? The google nest has different subscription pricing depending on if it is generation 1 or generation 2. Anyone know what generation this is?

Asked 4 years ago by Katie.

• A:Answer This is the latest. It will not work on the nest app but works on the google home app. You will not be able to use the old nest aware on this new camera. There is a new subscription available

  Answered 4 years ago by AbracadabraVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the camera in a fixed position or can it be moved from the app? I understand it is wide angle but there are times I would like to move the direction of the camera to look at a different position quickly and remotely.

Asked 4 years ago by JStegall.

• A:Answer The camera can’t be moved remotely using the app. If you want to change the camera’s view, you have to adjust the camera’s position by hand. You can use the Home app to check the camera’s view so you can adjust the position from the mounting magnet if you need to. Please check this link for more info: https://support.google.com/googlenest/answer/9208999

  Answered 4 years ago by Nest Support

  
  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan the Nest Floodlight wiring be spliced to a Plug so that it may be plugged in? This is an option for the Ring Floodlight Camera.

Asked 4 years ago by 2021Nest.

• A:Answer 110v wiring is typical for any outlet or home light. You could simply add a cord with a plug at one end

  Answered 3 years ago by BlackiceVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have a motion detector that connects to two separate light fixtures that are approximately 25ft across. Is there a way to tie in these two lights with the Nest Cam with Floodlight to have 4 lights?

Asked 3 years ago by Robert.

• A:Answer You could void the warranty and MacGyver something up, if you know relays, voltages, and currents, but nothing native to the setup.

  Answered 3 years ago by ScottCVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat color light does the flood light omit

Asked 3 years ago by Scooby.

• A:Answer Nest Floodlight emits white light and has a color temperature of 4000K (not adjustable), and you can adjust the brightness up to a maximum 2400 lumens. Please see this link for technical specifications: https://support.google.com/googlenest/answer/9259110

  Answered 3 years ago by Nest Support

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionAre the floodlights fixed or can you aim them independently? Or is there enough light to see your keys to unlock your door?

Asked 4 years ago by Junior.

• A:Answer The lights are independently adjustable & there is plenty of light to see your keys as long as you are within 50 feet of the flood lights.

  Answered 4 years ago by MikeVerified Purchase

  • 
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI watched the install video. Near the end it makes reference to anti-theft screws and indicates to secure the camera to the floodlight. I assume that this means that the camera is held in place by the screw & magnet, not just the magnet alone, correct?

Asked 4 years ago by BrianP.

• A:Answer I just installed one and the camera is held on by the magnet alone. There is a wire that you attach to it, and it can be held in place by a anti deterrent theft screw, but it is not the primary method for holding the camera.

  Answered 4 years ago by Bill

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan this floodlight be mounted upside down under the eave and still maintain the optimum line of sight for camera? So far I have not found a smart/motion sensor flood light that achieves this angle properly without hardware modification, i.e. Ring.

Asked 4 years ago by IneedATMOS.

• A:Answer There is an aftermarket bracket that could maintain the proper mount angle and enables eave mounting as original design intent, I'd recommend you looking into "Nest Floodlight Eave Mount, White (MF001)"

  Answered 2 years ago by DaveL

  • 
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have an old floodlight that is controlled by a light switch. I would like for the camera to always be on and have the option to turn the lights on and off from the switch. Is that possible? If yes, how do I install it?

Asked 3 years ago by Lightswitch.

• A:Answer Yes, when the switch is on your camera and lights will work according to your settings in the app. When the switch is off the lights will not work and the camera will continue to work off battery power. So you will need the switch on at some point to charge the battery when it gets low.

  Answered 3 years ago by Anonymous

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)