“Will you install 8 GB RAM into my Toshiba P55w, purchased in 2015? And if so, can I buy the appropriate RAM chip at your store?”
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Hi, Just David. I'm not the Geek Squad. I'm a just customer with a Best Buy membership. First, you can shop online for the replacement hard drive you want.. (or at any store). We purchased a lower GB replacement hard drive for a ruined one in a 2016 computer... I don't think the year or brand/model matters.. I might be wrong, but that was my general understanding. We purchased our hard drive from one Best Buy, and set the first available appointment for the Geek Squad, which happened to be at a different Best Buy store. They took care of everything for us in a couple days. When they install a replacement hard drive or SSD (Solid State Drive... which is more universal... but also more expensive bit for bit), they charge for the service, and if you want them to transfer data from your previous drive, that's an extra charge. So you pay for the appointment and install, and also for the transfer. If you buy your new drive from Best Buy, they like to bundle, so everything I mentioned may be discounted. Also if you happen to purchase Best Buy's Total Tech Support, you may be able to save significantly on your service. If you don't have their Total Tech Support, I recommend that you ask a floor tech sales person for assistance... these folks are highly informed, and should be able to help you with your merchandise purchase along with fully explaining a bundle offered for your purchase and service, and also the amazing Total Tech Support plan... which covers all electronics in your home regardless of what companies you purchased from... even toaster, refrig... on and on.... with just a low service/visit fee. I really hope, Just David, that this information helps you. I wish you well in your follow-up, and blessings in the New Year.
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