Questions & Answers

Q: QuestionHow is heat delivered with this heater?

• A:Answer This heater uses radiant infrared technology to provide instant heat.

Q: QuestionCan I control this heater with my smartphone?

• A:Answer Yes, you can control this heater remotely using your phone via Wi-Fi.

Q: QuestionDoes this heater have an automatic shut-off feature?

• A:Answer No, this heater does not have an automatic shut-off feature.

Q: QuestionWhat is the maximum heating capacity of this Heat Storm heater?

• A:Answer This Heat Storm infrared heater has a maximum heating capacity of 6,000 watts.

Q: QuestionDoes this Heat Storm heater require professional installation?

• A:Answer Electrician installation is recommended for this 240 Volt heater.

Q: QuestionWhat comes in the box?

Asked 11 months ago by Grog.

• A:Answer The heater comes with a remote and mounting brackets and hardware.

  Answered 11 months ago by HS Customer Service

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Q: QuestionWhy can this not be mounted on a ceiling like many other heater of this style ?

Asked 2 years ago by Revert.

• A:Answer This heater can be mounted to the ceiling if that is that placement you would prefer!

  Answered 2 years ago by HS Customer Service

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Q: QuestionCan this be mounted to a ceiling instead of a wall on an outdoor patio?

Asked 2 years ago by anthropogentric.

• A:Answer It needs to be installed on a wall, but it does not need to be installed exclusively on a patio, many people use them in garages or workshops.

  Answered 2 years ago by HS Customer Service

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Q: QuestionWhat is maximum down angle the heater can be mounted when mounted on the wall?

Asked 2 years ago by Soles.

• A:Answer The maximum it can angle down is about 45 degrees once mounted on a wall.

  Answered 2 years ago by HS Customer Service

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