Questions & Answers

1-6 of 6 Questions
  • Question
    which dehumidifier for me   (2 Answers)

    requirements: energy star 65-70 pts/day direct drain operate in low-temp / auto defrost filter that's easy to remove and clean

    By Anonymous June 1, 2015.

    Answers
    • Best 
      Answer

      I think that describes the Frigidaire. Check how low you want to go, I think they have two, one that works down to 60F and another than goes lower..

      By Ducky June 8, 2015.

    • Question
      I have a fishing camp the walls get damp while I am away. Some one told me to get a dehumidifier. However seems you have to be there for drainage. Do they have one you can be away 7 to 10 days   (1 Answer)

      By Peachie September 17, 2016.

      Answers
      • Best 
        Answer

        Hi Peachie, all Hisense dehumidifier models are able to use a garden hose for gravity-assisted drainage. In this configuration, the bucket does not need to be manually emptied periodically. To attach the garden hose, the bucket needs to be removed, then install the garden hose, and replace the bucket in the dehumidifier. The water will then drain through the garden hose, and not into the bucket. Another option is to purchase a model with a built-in internal pump. One note, if your fishing cabin isn't well closed to outside air, the dehumidifier may run more, perhaps never reaching the humidity set point. To ensure efficient use of the dehumidifier, it's best if the space is well closed off from outside air. If you have any further questions, please contact us at 1-877-465-3566.

        By HisenseProductExpert September 23, 2016.

        • Brand Representative
    • Question
      this may sound silly but how do I remove the bucket   (2 Answers)

      By Jeff July 31, 2017.

      Answers
      • Answer

        The bucket slides out horizontally from the bottom of the device. Instructions to remove the bucket should be in the user manual. If you have any additional questions, please call us at 1-877-465-3566.

        By HisenseProductExpert July 31, 2017.

        • Brand Representative
    • Question
      does this come with a hose to drain?   (1 Answer)

      By Anonymous July 18, 2017.

      Answers
      • Answer

        This dehumidifier does not include a drain hose, but can be connected to a garden hose. If you have any additional questions, please call us at 1-877-465-3566.

        By HisenseProductExpert July 18, 2017.

        • Brand Representative
    • Question
      What is the difference between Hisense dehumidifier Models DH70K1SDLE and DH70KP1SDLE?   (1 Answer)

      By SHOPPING February 24, 2017.

      Answers
      • Answer

        DH70K1SDLE does not have a built-in pump; DH70KP1SDLE has a pump.

        By HisenseProductExpert February 24, 2017.

        • Brand Representative
    • Question
      When using a drain hose does a person have to change any settings verses using the bucket collection the unit comes with?   (1 Answer)

      By Anonymous July 29, 2016.

      Answers
      • Answer

        Hi, no settings need to be changed. Simply remove the bucket, attached the garden hose, and then replace the bucket. Water will then drain through the garden hose. Please note that the hose should drain downhill. If you have any further questions, please contact us at 1-877-465-3566.

        By HisenseProductExpert August 2, 2016.

        • Brand Representative

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