Questions & Answers

Q: QuestionDoes this TV come with a warranty?

• A:Answer Yes, this Hisense TV comes with a 2-year warranty for both parts and labor.

Q: QuestionHow many HDMI inputs does the TV have?

• A:Answer This Hisense TV has a total of 4 HDMI inputs.

Q: QuestionDoes this Hisense TV support Dolby Atmos?

• A:Answer Yes, this Hisense TV supports Dolby Atmos surround sound.

Q: QuestionWhat is the distance between the feet of this 85 in TV?

Asked 11 months ago by ThomasW.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 85U9N. This model has two placement positions for the stand, which allows you to choose if you want a wider or narrower placement. Position A has a TV stand width of 67.9x17.6 inches, while position B is 17.3x17.6 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 11 months ago by HisenseProductExpert

  
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Q: QuestionCan you change the aspect ratio on this tv? I hate having to look at black bars when I watch movies.

Asked 11 months ago by ernie.

• A:Answer Hi Ernie, Thank you for your interest in the Hisense 85U9N. To adjust the picture settings, select Settings > Display & Sound > Screen > Picture Size. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 11 months ago by HisenseProductExpert

  
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Q: QuestionThe U9N is on my short list for a upgrade, is the EARC HDMI a 2.0 or 2.1? And is it limited to 60 hertz?

Asked 1 year ago by InterestedConsumer.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 85U9N. The HDMI eARC port supports HDMI 2.0 and supports 60Hz. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionIs this ever going to be released? Hisense said 2024 summer and we are down to the last few week. Is there an issue that they ran into prior to release I wonder?

Asked 1 year ago by TV4Me.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 85U9N. We recommend reaching out to BestBuy. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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