A:AnswerThank you for your inquiry. This unit does not generate Ozone. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. This unit does not have a UV sanitizer. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerI’ve had it for a month. Supposedly it filters a larger square foot area - 500 sq. ft. This unit has an automatic setting that senses air quality and runs at the appropriate fan speed. On the 300 you have to manually select a fan speed. Nice convenience.
A:AnswerThank you for your question. The Honeywell HPA5300 HEPA Air Purifier is not designed to be use with essential oils. If you have any further questions, please feel free to contact us at [email protected]. We're happy to help!
A:AnswerThank you for your question. Refunds through our company are only issued when an item was purchased directly from us within the last 30 days. If you wish for a refund, we recommend reaching out to direct to find out more information in regard to their store policies. If your having any further questions with your unit, please contact us at [email protected]. We're happy to help!
A:AnswerThank you for your question. Yes, the Honeywell HPA5300 HEPA Air Purifier is designed to capture microscopic airborne particles, including mold spores.The True HEPA filter can remove up to 99.97% of particles as small as 0.3 microns. If you have further questions or need assistance, please contact us at [email protected]. We are happy to help!
A:AnswerWe’re truly sorry for any confusion about the filter replacements for your air purifier. Please contact our team at [email protected] if you need assistance finding additional filters. We're here to help!
A:AnswerThank you for your inquiry. Yes, it is normal for the Honeywell HEPA Air Purifier to turn off by itself when in Auto mode. This feature is designed to optimize energy efficiency. When the air quality is good, the unit reduces its operation to save energy. If the air quality worsens, the unit will automatically increase its performance to address the change. If you have further questions or need additional assistance, please feel free to contact our team at [email protected].
A:AnswerThank you for your inquiry! The Honeywell Allergen Plus HEPA Air Purifier does not produce ozone. If you have any further questions or need assistance, feel free to reach out to our team at [email protected]. We're here to help!
A:AnswerThank you for your inquiry. The Honeywell Allergen Plus HEPA Air Purifier does not produce ozone. If you have any additional questions or need further assistance, please feel free to reach out to our team at [email protected].
A:AnswerThank you for your inquiry. The Honeywell InSight HEPA Air Purifier is designed to capture airborne particles, including dust, pollen, and smoke. While the HEPA filter helps reduce many types of particles, it does not specifically eliminate viruses. For further assistance or if you have additional concerns, please feel free to contact our team at [email protected].
A:AnswerThank you for your inquiry. To clarify, both of these model numbers refer to the same air purifier. If you have further questions or need assistance, please reach out to our dedicated support team at [email protected].
A:AnswerHEPA filters need to be replaced yearly but the outer black filter can be vacuumed or rinsed with water a number of times then replaced. Machine tells you when to check filters.
