Questions & Answers

Q: QuestionHow much RAM does this HP Chromebook come with?

• A:Answer This HP Chromebook comes with 4GB of LPDDR5 RAM.

Q: QuestionDoes this HP Chromebook have a touch screen?

• A:Answer Yes, this HP Chromebook features a HD touchscreen display.

Q: QuestionHow is the HP Chromebook's audio quality?

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer HP custom-tunes the dual speaker setup in every notebook for exceptional stereo quality.

Q: QuestionWhat type of storage does this HP Chromebook use?

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer This HP Chromebook uses a 64GB eMMC for storage.

Q: QuestionDoes this HP Chromebook have a touch screen?

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer No, this HP Chromebook does not have a touch screen.

Q: QuestionWhat kind of wireless connectivity does this Chromebook have?

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer This Chromebook comes with Wi-Fi 6 and Bluetooth 5.3 for wireless connectivity.

Q: QuestionDoes this HP Chromebook have a built-in microphone?

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Yes, this HP Chromebook has a built-in microphone.

Q: QuestionWhat is the screen size of this Chromebook?

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer This Chromebook has a 14-inch screen.

Q: QuestionHow long does the battery last on this HP Chromebook?

• A:Answer This HP Chromebook gets up to 12 hours of battery life.

Q: QuestionWhat type of storage does this HP Chromebook have?

• A:Answer This Chromebook uses a 64GB eMMC for storage.

Q: QuestionWhat version of Bluetooth does this HP Chromebook use?

• A:Answer This Chromebook comes with Bluetooth 5.3.

Q: QuestionWhat is the AUE date?

Asked 7 months ago by School123.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Thank you for your question about this HP Chromebook! Since HP launched this model in December 2024 and Google guarantees updates for 10 years, this will be end of life for updates in December 2034.

  Answered 7 months ago by HP Team

  
  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes dis come wit a DVD ROM drive/player?

Asked 5 months ago by DoctorStupid.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Thank you for your question. No, the 14a-ne1013dx Chromebook does not have an optical (DVD) drive. You can, however, connect an external optical (DVD) drive to it.

  Answered 5 months ago by HP Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I just use it for downloading photos from an SD card to show photographs to friends?

Asked 6 months ago by Skip.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Hello and thank you for asking. The HP 14a-ne1013dx Chromebook laptop computer does not have an internal SD memory card slot. You would need to separetely purchase a USB SD card adapter to do that, available at Best Buy.

  Answered 6 months ago by HP Team

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this laptop good for a college student who’s major is nursing?

Asked 1 year ago by Nikki.

• A:Answer Hi Nikki, thank you for the question. A Chromebook laptop is better suited to home use and online tasks. For the nursing curriculum, you might find a computer with an i5 or AMD Ryzen 5 processor to be a better fit. You'd have a faster processor, more storage, and more RAM for multi-tasking.

  Answered 1 year ago by HP Team

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the expiration date?

Asked 6 months ago by Gpop.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Updates from Google are guaranteed until December 2034, since this is 10 years from the December 2024 release date.

  Answered 6 months ago by Anonymous

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the EOL or end of life for this computer to receive updates?

Asked 6 months ago by zoltar.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Elsewhere, HP reports December 2034 as the expiration date for updates, since the computer was released in December 2034. Therefore, this date (2029) seems inaccurate.

  Answered 6 months ago by Anonymous

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you connect this to a TV via the HDMI cable? In other words, does the HDMI have video output?

Asked 1 month ago by Hoss.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Yes

  Answered 1 month ago by LionelS

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop have Windows 11 installed?

Asked 4 months ago by RichM.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer No. It runs Chrome.

  Answered 4 months ago by MarkRadVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)