Questions & Answers
- Model:
- 14a-ne1013dx
- |
- SKU:
- 11089567
Q: QuestionWhat is the part number for the touch screen (if it needs to be replaced due to a crack)? Are there other compatible screen models?
Asked by Robb.
- A:Answer Robb, thank you for your question about this HP Chromebook! The HP part number for the display that is on this model is N84856-001. HP has the Maintenance and Service Guide on its support site for more information.
Answered by HP Team

Q: QuestionDoes it have a backlit keyboard? Can this Chromebook be used without an internet connection?
Asked by Kerfuffle.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. The HP 14a-ne1013dx Chromebook does not have a backlit keyboard. You can use a Chromebook offline or using Google Doc, Sheets, and Slides, watch downloaded content, take notes, read saved web pages, and view/edit photos. You can also read, respond to, and search emails if you've enabled offline mode in Gmail.
Answered by HP Team

Q: QuestionWill this work on lower Wi-fi it says 6 but will it still work with 5 and 2.4
Asked by RT.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. Yes. Wi-Fi 6 is backward compatible with 2.4 and Wi-Fi 5 networks. This means it can connect to older routers and access points without any issues.
Answered by HP Team

Q: QuestionIm looking for a basic Laptop that I can use for Google meet an Virtual therapy appointments. Will this work?
Asked by Chris.
- A:Answer Chris, thank you for your question about this HP Chromebook! Yes, you can use it for Google meet.
Answered by HP Team

Q: QuestionIs this Chromebook good for people who work from home?
Asked by MsShoppee66.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. Chromebooks are very good when most of your work is online. and they are optimized for Cloud-based efficiency. They aren't the best for performance-heavy tasks. If you need Windows or Mac-specific applications (like Adobe Photoshop, AutoCAD, or certain programming tools), a Chromebook may not be ideal.
Answered by HP Team

Q: QuestionWould this be suited for a basic gaming laptop?
Asked by AKay.
- A:Answer For any software, you would want to check the system requirements from the publisher's website and make sure the device you want to run it on meets the requirements for the setting you would like to use. Updates can change the requirements which can impact what settings you run it on or if you can run it at all. For software that always require online or for sections that are online, your connection type and speed can also affect how well it runs.
Answered by HP Team

Q: QuestionIs this Chromebook recommended for college students?
Asked by dezt.
- A:Answer Thank you for your question. This Chromebook is an entry-level laptop and is recommended for up to high school level classes.
Answered by HP Team

Q: QuestionDoes the keyboard light up?
Asked by Anonymous.
- A:Answer Thanks for your question. This HP 2-in-1 Chromebook does not have a backlit keyboard.
Answered by HP Team

Q: Questioncan bluetooth be disabled in bios
Asked by Anonymous.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionDoes this HP have a power cord ?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionWould this be good for game playing for kids
Asked by Goodbuy.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionDoes this have a Word type program to save files?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionGive me an accurate aue date. What is the release date.
Asked by Tim.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionHow do I charge this Chromebook, it did not have a battery charger in the box.
Asked by Mark.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: Questiondoes this have touch screen
Asked by sean.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer No
Answered by Midnight
Q: QuestionCan you add more storage
Asked by Gpeach.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionDoes it have a built in virus protection?
Asked by SteveRuhl.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: Questionis this product new or refurb?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Your typical Microsoft
Answered by Midnight
Q: QuestionHow many years of updates will be supported for the Chrome OS?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionCan you use a printer with this unit?
Asked by Jcb1953.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Grey
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