Questions & Answers
- Model:
- 14-dq6015dx
- |
- SKU:
- 10460844
Q: QuestionCan I download FireFox from Microsoft Store, as an app, and use it while keeping S mode? Same question in general, adding Microsoft Store apps? And if keeping S mode, is Edge Browser inncluded and ablie to read pdf files?
Asked by dev.
- A:Answer Thanks for your question. You can download Firefox from the Microsoft App Store and keep your laptop in S mode. Microsoft Edge can read PDFs as well.
Answered by HP Team

Q: QuestionCan it dual boot Ubuntu or Puppy Linux, in S mode, or does it need to be taken out of S mode? If taken out of S mode, is dual booting any problem, with drivers, etc.?
Asked by dev.
- A:Answer Thank you for the question. Windows laptops in S mode are locked down to only run apps from the Microsoft Store, meaning they cannot install or boot Linux distributions like Ubuntu or Puppy Linux directly. However, you can switch out of S mode (this is a one-way process) to install Linux alongside Windows. If you're looking for a lightweight Linux experience without modifying your system, you could also try running Linux from a live USB without installing it.
Answered by HP Team

Q: QuestionDoes this come with Windows? If so, what Version?
Asked by Billy.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer Thank you for your question. The 14-dq6014dx laptop comes with the Windows 11 Home in S mode operating system.
Answered by HP Team

Q: QuestionDoes this laptop have Microsoft word
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Yes
Answered by SigfredoL
Q: QuestionHi! Does this laptop support USB C charging? Like can I use a usb with power delivery to charge the laptop or will it only charge with the charger that’s included ??
Asked by Yinn.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Yinn, thank you for your question about this HP laptop! The USB-C ports on this do not have power delivery, which means you will not be able to use a USB-C charger with it.
Answered by HP Team

Q: QuestionIs it touch screen
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer No it’s not but it works great
Answered by RamonaS
Q: QuestionWould I be able to download and use ZOOM or TEAMS for meetings?
Asked by Inquisitor.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes, I use zoom on my computer.
Answered by ChristinaM
Q: QuestionCan Roblox be downloaded
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Thank you for the question. To run Roblox, you'll need to switch out of S mode. This process is free but irreversible—you won't be able to return to S mode after switching. Once you've made the switch, you can install Roblox either from the Microsoft Store or directly from the Roblox website.
Answered by HP Team

Q: QuestionCan the battery be replaced on this computer?
Asked by CGG79.
- A:Answer Thank you for your question about this HP laptop! Yes, the battery is replaceable. HP highly recommends going to an authorized HP service provider like Geek Squad to do the replacement.
Answered by HP Team

Q: QuestionIs this a windows 11 computer?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Thank you for the question. Yes, the HP 14-dq6015dx has Windows 11 in S Mode.
Answered by HP Team

Q: QuestionDoes this computer support windows?
Asked by LantheMan.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Thank you for the question. yes, the HP 14-dq6012dx laptop comes with Windows 11 in S Mode.
Answered by HP Team

Q: QuestionDoes this device have an SD card port?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Thank you for asking. Yes, the HP 14-dq6015dx laptop has one multi-format SD media card reader.
Answered by HP Team

Q: QuestionWould I be able to play Sims 4 on this laptop?
Asked by Gaming.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Thank you for your question about this HP laptop! This computer lacks the memory to run Sims 4 out of S Mode. Your best option is a laptop that has at least 8GB of memory and HP has a large selection of those to chose from in Best Buy stores.
Answered by HP Team

Q: QuestionDoes hp 14 support windows 11
Asked by Hoops.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes
Answered by StaceyF
Q: Questionwill this work with my CRICUT?
Asked by dee.
- A:Answer Thank you for your question. To use the full version of Cricut Design Space, you will need to switch this 14-dq6011dx laptop out of S mode.
Answered by HP Team

Q: QuestionCan you purchase and install Microsoft Works on this computer?
Asked by snapup.
- A:Answer Thank you for the question. Microsoft Works was discontinued in 2009, but some users still find ways to run it on modern systems using compatibility modes. If you're looking for similar functionality today, you might consider alternatives like Microsoft Office.
Answered by HP Team

Q: QuestionDoes this laptop have a port for wired headphones?
Asked by Lance.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Hello Lance and thank you for your question. The HP 14-dq6015dx laptop does have that port.
Answered by HP Team

Q: QuestionWhat ports doe this computer have, (e.g.: USB3, USBC, Micro USB,, SD, etc))?
Asked by RR.
- A:Answer 2 USB ports, 1 HMI, 1 USBC and 1SD
Answered by SigfredoL
Q: QuestionDoes this laptop use Modular memory
Asked by NoahM.
- A:Answer Thank you for the question. Yes, the HP 14-dq6011dx uses modular memory.
Answered by HP Team

Q: QuestionIs storage upgradeable?
Asked by dh.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Thanks for your question. The storage is not upgradable on this model.
Answered by HP Team

Best-selling PC laptops
- $188.00Your price for this item is $188.00$199.99The comparable value for this item is $199.99
- $387.00Your price for this item is $387.00$599.99The comparable value for this item is $599.99
- Black Friday Deal$219.99Your price for this item is $219.99
- Black Friday Deal$499.99Your price for this item is $499.99
- $199.99Your price for this item is $199.99$449.99The comparable value for this item is $449.99
- Black Friday Deal$319.99Your price for this item is $319.99
- $529.99Your price for this item is $529.99$799.99The comparable value for this item is $799.99
- $949.99Your price for this item is $949.99$1,099.99The comparable value for this item is $1,099.99
- $585.00Your price for this item is $585.00$799.99The comparable value for this item is $799.99
- Black Friday Deal$999.99Your price for this item is $999.99
- $206.99Your price for this item is $206.99$219.99The comparable value for this item is $219.99
- $899.99Your price for this item is $899.99
- $919.99Your price for this item is $919.99$1,049.99The comparable value for this item is $1,049.99
- $799.99Your price for this item is $799.99$1,099.99The comparable value for this item is $1,099.99
- $649.99Your price for this item is $649.99
- $599.99Your price for this item is $599.99
- $799.99Your price for this item is $799.99
- $749.99Your price for this item is $749.99
- $299.99Your price for this item is $299.99$599.99The comparable value for this item is $599.99











 for more information. ENERGY STAR and the ENERGY STAR logo are registered trademarks of the U.S. Environmental Protection Agency. - The percentage of recycled plastic varies by product. Recycled plastic content is based on the percentage of post-consumer plastic by product, as defined in the REE 1680.1-2018 standard. hp](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/53c4b7ea-761e-435c-aa0f-12820758ebe9.jpg;maxHeight=54;maxWidth=54;format=webp)


























