Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane
Brand: HP
SKU: 6378015
Price: 566.99 USD
Rating: 4.5 (1465 reviews)

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane

Model:: 15-DY1023DX; |
SKU:: 6378015

User rating, 4.5 out of 5 stars with 1465 reviews.

Highly rated by customers for:

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QuestionWhat is the difference between Windows 10 and Windows 10 S? What is Windows 10?
Asked 5 years ago by mfavor.
- Answer Windows 10 is this laptop's operating system. Windows 10 S is "safe" or "secure" mode of this operating system. It only allows you to add/download apps (or programs) from the Windows store, so as to prevent malware or computer viruses. If you want to add apps or programs not in the Windows store, you will need to switch out of S or "safe" mode. This can be done fairly easily (Google switching out of Windows 10 S), but once done, you cannot switch back to S mode. Hope this helps.
  Answered 5 years ago by Papi
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QuestionAny one else who bought this model have trouble switching it out of s mode? Have tried everything ive found out there and it still will not switch for me.
Asked 5 years ago by AJ.
- Answer NO
  Answered 5 years ago by dave
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QuestionWhat does Optane mean?
Asked 5 years ago by WNT2KNW.
- Answer Optane Memory essentially remembers the most used applications faster. It gives you a faster performance.
  Answered 5 years ago by HP Team
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QuestionDescription says touch screen. Specs say no touchscreen. Well, which is it?
Asked 5 years ago by MtnMike.
- Answer It’s touch screen
  Answered 5 years ago by Genius
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QuestionIf I'm unable to switch from windows 10 S mode to Windows 10, will the Geek squad switch it for free?
Asked 5 years ago by notechie.
- Answer Very unhelpful response as well as didn't answer the question. So the answer is they will not help for free.
  Answered 5 years ago by notechie
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QuestionWhat wireless printer is compatible with this laptop and how do you load it onto the laptop?
Asked 5 years ago by Curious.
- Answer Basically any wireless printer that's less than about 5 years old will work with no problems. While the exact installation steps are going to depend on the particular printer chosen, generally, you'll turn the printer on, install the ink cartridges, have the printer find your wireless network and connect to the computer, and then the computer will download any necessary files.
  Answered 5 years ago by HP Team
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QuestionCan the touchpad be turned off by either a function key, or by going into control panel?
Asked 5 years ago by Jan.
- Answer You can turn off the touchpad with the control panel.
  Answered 5 years ago by HP Team
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QuestionI bought this for my daughter and cannot find a stylus that works on it, already tried 2 different ones from Best Buy. Anyone know what stylus in particular I can buy for this?
Asked 5 years ago by GenSm.
- Answer The only stylus that would compatible with this laptop is a passive stylus.
  Answered 5 years ago by HP Team
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Questiondoes this model have a built in dvd/cd writer
Asked 5 years ago by keith.
- Answer No, it does not.
  Answered 5 years ago by JayG
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QuestionDoes this laptop support video chat
Asked 5 years ago by Jedd.
- Answer Yes. It has dual mics for clear sound and build in web cam is on par with latest smart phones.
  Answered 5 years ago by Onikadaki
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QuestionIs this laptop great for like sims 4 and their mods?
Asked 5 years ago by Jae.
- Answer You should be able to run SIMS 4 on this laptop.
  Answered 5 years ago by HP Team
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QuestionWhat is the battery life?
Asked 5 years ago by G.
- Answer At least 7 to 8 hours depending on how you use it.
  Answered 5 years ago by Dave
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QuestionIs there docking station available to support dual monitors?
Asked 5 years ago by Brady.
- Answer Yes, there are universal USB docking stations available to support dual monitors. You need to know which ports are on the monitor to find the right docking station. For further assistance, I recommend reaching out to a blue shirt in the computer department at Best Buy.
  Answered 5 years ago by HP Team
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QuestionCan you use a mouse?
Asked 5 years ago by Janeeto.
- Answer Yes, you can.
  Answered 5 years ago by HP Team
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QuestionDoes it have a port for me to connect to Ethernet on my router?
Asked 5 years ago by jrb4jc.
- Answer This laptop does not have an ethernet port. You can use a USB to ethernet adapter.
  Answered 5 years ago by HP Team
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QuestionWhat are the display Specs?
Asked 5 years ago by TomH.
- Answer It has a 15.6" diagonal HD SVA BrightView micro-edge WLED-backlit touch screen (1366 x 768).
  Answered 5 years ago by HP Team
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QuestionAre the usb ports backwards compatible on this model?
Asked 5 years ago by HarryB.
- Answer Yes, USB 3.1 etc. is backwards compatible— it's designed to work with older USB versions including USB 2.0 and USB 1.1. ... So, if you plug a USB 3.0 flash drive into a USB 2.0 port, it would only run as quickly as the USB 2.0 port can transfer data and vice versa.
  Answered 5 years ago by HP Team
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QuestionDoes this come with windows 10 installed ?
Asked 5 years ago by Bob.
- Answer Yes, it does!
  Answered 5 years ago by HP Team
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QuestionDoes this have Bluetooth and Back-Lit Keyboard?
Asked 6 years ago by Bayflynn.
- Answer Yes, it has Bluetooth but it does not have a backlit keyboard.
  Answered 6 years ago by CommunityAnswer
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QuestionWhat kind of programs come loaded on this laptop? Looking for word.
Asked 5 years ago by InquiringMinds.
- Answer No this does not have Microsoft Office 365 included.
  Answered 5 years ago by HP Team
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Questions & Answers

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane

Q: QuestionWhat is the difference between Windows 10 and Windows 10 S? What is Windows 10?

Q: QuestionAny one else who bought this model have trouble switching it out of s mode? Have tried everything ive found out there and it still will not switch for me.

Q: QuestionWhat does Optane mean?

Q: QuestionDescription says touch screen. Specs say no touchscreen. Well, which is it?

Q: QuestionIf I'm unable to switch from windows 10 S mode to Windows 10, will the Geek squad switch it for free?

Q: QuestionWhat wireless printer is compatible with this laptop and how do you load it onto the laptop?

Q: QuestionCan the touchpad be turned off by either a function key, or by going into control panel?

Q: QuestionI bought this for my daughter and cannot find a stylus that works on it, already tried 2 different ones from Best Buy. Anyone know what stylus in particular I can buy for this?

Q: Questiondoes this model have a built in dvd/cd writer

Q: QuestionDoes this laptop support video chat

Q: QuestionIs this laptop great for like sims 4 and their mods?

Q: QuestionWhat is the battery life?

Q: QuestionIs there docking station available to support dual monitors?

Q: QuestionCan you use a mouse?

Q: QuestionDoes it have a port for me to connect to Ethernet on my router?

Q: QuestionWhat are the display Specs?

Q: QuestionAre the usb ports backwards compatible on this model?

Q: QuestionDoes this come with windows 10 installed ?

Q: QuestionDoes this have Bluetooth and Back-Lit Keyboard?

Q: QuestionWhat kind of programs come loaded on this laptop? Looking for word.

QuestionWhat is the difference between Windows 10 and Windows 10 S? What is Windows 10?

QuestionAny one else who bought this model have trouble switching it out of s mode? Have tried everything ive found out there and it still will not switch for me.

QuestionWhat does Optane mean?

QuestionDescription says touch screen. Specs say no touchscreen. Well, which is it?

QuestionIf I'm unable to switch from windows 10 S mode to Windows 10, will the Geek squad switch it for free?

QuestionWhat wireless printer is compatible with this laptop and how do you load it onto the laptop?

QuestionCan the touchpad be turned off by either a function key, or by going into control panel?

QuestionI bought this for my daughter and cannot find a stylus that works on it, already tried 2 different ones from Best Buy. Anyone know what stylus in particular I can buy for this?

Questiondoes this model have a built in dvd/cd writer

QuestionDoes this laptop support video chat

QuestionIs this laptop great for like sims 4 and their mods?

QuestionWhat is the battery life?

QuestionIs there docking station available to support dual monitors?

QuestionCan you use a mouse?

QuestionDoes it have a port for me to connect to Ethernet on my router?

QuestionWhat are the display Specs?

QuestionAre the usb ports backwards compatible on this model?

QuestionDoes this come with windows 10 installed ?

QuestionDoes this have Bluetooth and Back-Lit Keyboard?

QuestionWhat kind of programs come loaded on this laptop? Looking for word.