Questions & Answers
- Model:
- 17-cp2025dx
- |
- SKU:
- 6612252
Highly rated by customers for: Overall Performance, Screen Size, Speed
$319.99Your price for this item is $319.99
Comp. Value: $629.99
The comparable value price is $629.99
Page Showing 121-132 of 132 questions
Q: QuestionCan I use Bluetooth speakers with this laptop
Asked by MarshallS.
- A:Answer Marshall, thank you for your question about this HP laptop! Yes, you can use Bluetooth speakers with it.
Answered by HP Team

Q: QuestionCan the processor in the HP 17-cp2025dx be upgraded to AMD Ryzen 7?
Asked by BlueSoup.
- A:Answer Hello and thank you for asking. The AMD Ryzen 5 processor on the HP 17-cp2025dx laptop computer is soldered to the motherboard and therefore not upgradable.
Answered by HP Team

Q: QuestionAre the RAM and SSD both user accessible as well as replaceable / upgradable?
Asked by Guest.
- A:Answer Thank you for your question about this HP laptop! The memory on this is LPDDR, which is soldered to the board, so that is not upgradable. HP has not released the maintenance and service guide for this laptop, which means that the SSD is not upgradable. HP sells models that have more memory and larger storage capacities in Best Buy stores.
Answered by HP Team

Q: QuestionWhich HP 17.3" have touchscreen
Asked by Janet.
- A:Answer Janet, thank you for your question about HP 17.3" laptops with touchscreens. The current HP assortment in Best Buy with this features are the HP Envy 17-da0013dx and the HP OmniBook X 17-dd0013dx.
Answered by HP Team

Q: QuestionCan I install and run Linux on this laptop?
Asked by Tread555.
- A:Answer Thank you for the question. Yes, you can. The software you install will not affect the warranty on the hardware but HP Support may not help with any issues you have with Linux.
Answered by HP Team

Q: QuestionI plan to buy a new computer. I currently have HP with Web root protector. Can I transfer that to a new computer? Will Best Buy transfer for me?
Asked by Annie.
- A:Answer Hi Annie, thank you for asking. You can transfer your current protection to the new computer yourself, or Geek Squad can do that for you.
Answered by HP Team

Q: QuestionIs the case plastic or metal?
Asked by Anonymous.
- A:Answer Thank you for the question. The HP 17-cp2025dx features a plastic chassis with a metallic finish, giving it a sleek appearance while keeping it lightweight and cost-effective.
Answered by HP Team

Q: Questiondoes it have a touch screen?
Asked by Anonymous.
- A:Answer No, this computer does not have a touch screen.
Answered by Newfs4me
Q: QuestionIs this single or dual channel ram? This APU requires dual channel for maximum performance.
Asked by Madclaw.
- A:Answer Thank you for your question about this HP laptop! Since this uses LPDDR5 memory, it is dual-channel.
Answered by HP Team

Q: QuestionDoes this laptop has a SATA slot for 2.5" SSD
Asked by John.
- A:Answer John, thank you for your question about this HP laptop! This does not support an internet 2.5" drive. You can enclose one or purchase an external drive. HP also offers computers with higher-capacity drives in Best Buy stores.
Answered by HP Team

Q: QuestionCan I toggle between two monitors with this model?
Asked by Monitors.
- A:Answer Thank you for your question, the 17-cp2025dx features 1 HDMI, which can be used for a second monitor.
Answered by HP Team

Q: QuestionDoes it allows RAM upgrades?
Asked by HpFan.
- A:Answer You cannot upgrade the ram in this laptop. I bought it and opened it up. There was no slot to add a stick of ram. The 8gb is soldered on.
Answered by Hiretsume
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