Questions & Answers

Name: HP - 17.3" Full HD Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver
Brand: HP
SKU: 10530317
Price: 690.44 USD
Availability: SoldOut
Rating: 4.6 (643 reviews)

HP - 17.3" Full HD Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver

Model:: 9P521UA#ABA; |
SKU:: 10530317

User rating, 4.6 out of 5 stars with 643 reviews.

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QuestionCan you tell me the upgrade options if any for this laptop? Does it have an option for internal upgrade NVMe or a slot for a memory module? Thank you for your time
Asked 2 years ago by Nick.
- Answer You can upgrade it to 32gb. The board has two sockets, one available and the other occupied by a micron 8gb 3200mhz ddr4 stick. I managed to upgrade it myself with a Samsung 8gb 3200mhz ddr4 stick and it works fine in dual channel. There is a dead bay for a 2.5 data drive that I cannot find out if it would support. Hope this helps.
  Answered 2 years ago by AMPNY
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QuestionI was told by a Blue Shirt that this laptop would not be able to be taken out of S mode, is this true? I feel like he was trying to upsell me onto to different laptop models. I understand the security risks but would I be able to turn it off?
Asked 2 years ago by MattyIce.
- Answer I have worked on PCs over 40 years and this is a great 17.3 inch machine for the recent sale prices. For generalized tasks there is no need to buy a higher priced model unless you want backlit keyboard or touchscreen models. I've taken my machine out of "S" mode but encountered repeated "Try Again" messages in the process, probably due to temporary Microsoft licensing server issues. I successfully switched to Windows 11 Home version after another 30 minutes later, so no worries if it doesn't work the first times you try. Enjoy!
  Answered 2 years ago by Racingmustang
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QuestionI need a basic laptop for home use and for running Steam and RealFlight Evolution for training. I am on a limited, fixed income and don’t need/want a fancy gaming laptop for competing online. Will this laptop be able to serve my basic needs? TIA!
Asked 2 years ago by RCAV8R.
- Answer Thank you for your question on his HP Laptop! This laptop does not meet the processor or graphics requirements for RealFlight Evolution. RealFlight Evolution requires at least an i5 processor and an nVidia or AMD graphics chipset to run. HP offer the Victus gaming laptops, which have these specifications at a reasonable price.
  Answered 2 years ago by HP Team
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QuestionDoes the key board light up ?
Asked 2 years ago by Anonymous.
- Answer No, the keyboard does not light up.
  Answered 2 years ago by Jeannine
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QuestionDoes this laptop come with an Ethernet port?
Asked 2 years ago by Connection.
- Answer Thanks for your question. This HP laptop does not have a built-in ethernet port. But you can use a USB ethernet adapter with this laptop.
  Answered 2 years ago by HP Team
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QuestionScreen shot shows Intel i3 ." From the manufacture" shows AMD Ryzen 5 . Which is it? Major difference in operating system .
Asked 2 years ago by Musicman.
- Answer Thank you for your question. The 17-cn2083dx laptop has the 12th Generation Intel Core i3-1215U processor.
  Answered 2 years ago by HP Team
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QuestionIs the 8 gb ram in 1 slot leaving a 2nd slot for additional ram?
Asked 1 year ago by Musicman.
- Answer Thank you for asking. Yes. There is an additional memory slot in the HP 17-cn2083dx, however, it is not user-accessible. We recommend that a professional technician perform upgrades.
  Answered 1 year ago by HP Team
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QuestionSpecs say Ram 8 gb DDR4, but under manufacturer it says 8 gb LPDDR5, Which is it?
Asked 1 year ago by Compman2.
- Answer Thank you for your question on this HP laptop! I checked on the entry for this on HP's website and the memory is DDR4-3200. The "From the Manufacturer" frame shows the wrong laptop on this.
  Answered 1 year ago by HP Team
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QuestionIs this laptop computer a touch screen?
Asked 2 years ago by MissLongIsland.
- Answer Thank you for your question. No, this laptop model # 17-cn2083dx, does not have a touch screen.
  Answered 2 years ago by HP Team
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QuestionDoes this have 256GB or 512GB storage? The item title says 256, but the "From the Manufacturer" section says 512.
Asked 1 year ago by HeyoSpeaker.
- Answer 256
  Answered 1 year ago by SusanJHPisGreat
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QuestionSince Windows 11 S Mode provides more security and can only be used for Microsoft downloads, does switching out of the S Mode as stated make the system more vulnerable to malware, etc.if downloading other apps from Chrome, Firefox and so forth?
Asked 2 years ago by musicman.
- Answer S Mode is not a substitute for a good antivirus/firewall program. Rather, it is an additional protection, Also, you seem to be confused on a major point: S Mode does not affect which browsers you use to download software, but rather what software you can download.
  Answered 1 year ago by luislast
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QuestionDo I need to instal Anti virus with S mode
Asked 2 years ago by Anonymous.
- Answer Thank you for your question. When using Windows in S mode, you do not need to install third-party antivirus software. Windows S mode is a version of Windows that’s streamlined for security and performance. It allows only apps from the Microsoft Store and requires Microsoft Edge for safe browsing. Windows Defender Security comes preinstalled on computers that run Windows S Mode.
  Answered 2 years ago by HP Team
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QuestionWhat is the S mode, and how does it differ from microsoft home?
Asked 2 years ago by Anonymous.
- Answer Windows 11 S mode only allows installing software from the Microsoft Store (apps). This restriction may secure the computer better. If you need to install software in other ways, you can follow online guides to permanently switch to regular Windows 11 Home at no extra cost. I quickly found the need to do so and all is well.
  Answered 2 years ago by Racingmustang
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QuestionSince " From the manufacturer" shows the wrong computer information, is the 8 gb ram still "on board"? Also,some servers are now showing upcoming wi-fi 6,6e, and wi-fi 7 router upgrades.Will this computer be operable for these upgrades?
Asked 1 year ago by Musicman.
- Answer Thank you for your interest in this HP Laptop! The "From the Manufacturer" looks like an issue with the website itself as it is giving information about the wrong model: Someone would need to enter a ticket to change it so the proper information from that tab is displayed. According to the service manual, the memory is not customer-accessible even though it gives instructions on how to replace it. Finally, even though the adapter is Wi-fi 5, it will connect with Wi-fi 7 routers and hotspots.
  Answered 1 year ago by HP Team
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QuestionEven though the newer SSD storage is more efficient, reliable , quicker and no moving parts, when a computer shows 256 gb storage would the storage be any different on SSD than the older hard drives? The reason I ask is my older computer has 500gb storage
Asked 1 year ago by Musicman.
- Answer Thank you for the question. A gigabit is a gigabit, whether it's stored on an SSD or a mechanical hard drive. The difference is what you've already mentioned about SSDs - speed, reliability, efficiency. If you need more storage space, you can switch out the existing SSD for one of more capacity, or use an external drive connected via USB. If your old SSD is form factor M.2, PCIe®, NVMe™ protocol, it's possible that you could use it in the HP 17-cn2083dx. You will benefit from a consultation with Geek Squad to determine what solution will work for you.
  Answered 1 year ago by HP Team
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QuestionIf the price drops within 30 days of my purchase Can I get refund ?
Asked 1 year ago by DaveDe3704.
- Answer Thank you for the question. Best Buy will match the price if the change occurs within 14 days of purchase (60 days for Best Buy Members). Please reach out to your local Best Buy for details.
  Answered 1 year ago by HP Team
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QuestionDoes this laptop have a DVD player to watch dvds.
Asked 1 year ago by Pwiss.
- Answer As noted, no optical drive. Manufacturers are tending to omit them. This lightens the laptop, reduces its overall cost, and results in size and weight savings. Furthermore. optical drives (even Blu Ray) are considered much slower and limited (older technology) than pen drives.
  Answered 1 year ago by luislast
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Questiondoes with computer come with Microsft office included in this price
Asked 1 year ago by Nance.
- Answer As noted, there is a trial version. Additionally, there are a number of options for subscribing to or buying the suite, including discounted home and student versions. Furthermore, you can use any individual component (Word, Excel, etc.) through the Edge browser. Finally, if you don't absolutely need the MS version, there are a number of free suites available on the web that may even be better for your purposes than Microsoft's.
  Answered 1 year ago by luislast
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QuestionWill a USB type A dual monitor adapter work for this laptop?
Asked 2 years ago by Screens.
- Answer Thank you for your interest in this HP laptop! None of the USB ports on this support video output. If you are looking for multi-monitor support, the HP Pavilion, Envy, Spectre, and Omnibook series laptops have DisplayPort through their USB-C ports.
  Answered 2 years ago by HP Team
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QuestionCan I add a cordless mouse?
Asked 2 years ago by BobbyK.
- Answer Yes
  Answered 2 years ago by JessicaV
  Answer this question

Showing 1-20 of 95 questions

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Questions & Answers

HP - 17.3" Full HD Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver

Q: QuestionCan you tell me the upgrade options if any for this laptop? Does it have an option for internal upgrade NVMe or a slot for a memory module? Thank you for your time

Q: QuestionI was told by a Blue Shirt that this laptop would not be able to be taken out of S mode, is this true? I feel like he was trying to upsell me onto to different laptop models. I understand the security risks but would I be able to turn it off?

Q: QuestionI need a basic laptop for home use and for running Steam and RealFlight Evolution for training. I am on a limited, fixed income and don’t need/want a fancy gaming laptop for competing online. Will this laptop be able to serve my basic needs? TIA!

Q: QuestionDoes the key board light up ?

Q: QuestionDoes this laptop come with an Ethernet port?

Q: QuestionScreen shot shows Intel i3 ." From the manufacture" shows AMD Ryzen 5 . Which is it? Major difference in operating system .

Q: QuestionIs the 8 gb ram in 1 slot leaving a 2nd slot for additional ram?

Q: QuestionSpecs say Ram 8 gb DDR4, but under manufacturer it says 8 gb LPDDR5, Which is it?

Q: QuestionIs this laptop computer a touch screen?

Q: QuestionDoes this have 256GB or 512GB storage? The item title says 256, but the "From the Manufacturer" section says 512.

Q: QuestionSince Windows 11 S Mode provides more security and can only be used for Microsoft downloads, does switching out of the S Mode as stated make the system more vulnerable to malware, etc.if downloading other apps from Chrome, Firefox and so forth?

Q: QuestionDo I need to instal Anti virus with S mode

Q: QuestionWhat is the S mode, and how does it differ from microsoft home?

Q: QuestionSince " From the manufacturer" shows the wrong computer information, is the 8 gb ram still "on board"? Also,some servers are now showing upcoming wi-fi 6,6e, and wi-fi 7 router upgrades.Will this computer be operable for these upgrades?

Q: QuestionEven though the newer SSD storage is more efficient, reliable , quicker and no moving parts, when a computer shows 256 gb storage would the storage be any different on SSD than the older hard drives? The reason I ask is my older computer has 500gb storage

Q: QuestionIf the price drops within 30 days of my purchase Can I get refund ?

Q: QuestionDoes this laptop have a DVD player to watch dvds.

Q: Questiondoes with computer come with Microsft office included in this price

Q: QuestionWill a USB type A dual monitor adapter work for this laptop?

Q: QuestionCan I add a cordless mouse?

Most-viewed items

QuestionCan you tell me the upgrade options if any for this laptop? Does it have an option for internal upgrade NVMe or a slot for a memory module? Thank you for your time

QuestionI was told by a Blue Shirt that this laptop would not be able to be taken out of S mode, is this true? I feel like he was trying to upsell me onto to different laptop models. I understand the security risks but would I be able to turn it off?

QuestionI need a basic laptop for home use and for running Steam and RealFlight Evolution for training. I am on a limited, fixed income and don’t need/want a fancy gaming laptop for competing online. Will this laptop be able to serve my basic needs? TIA!

QuestionDoes the key board light up ?

QuestionDoes this laptop come with an Ethernet port?

QuestionScreen shot shows Intel i3 ." From the manufacture" shows AMD Ryzen 5 . Which is it? Major difference in operating system .

QuestionIs the 8 gb ram in 1 slot leaving a 2nd slot for additional ram?

QuestionSpecs say Ram 8 gb DDR4, but under manufacturer it says 8 gb LPDDR5, Which is it?

QuestionIs this laptop computer a touch screen?

QuestionDoes this have 256GB or 512GB storage? The item title says 256, but the "From the Manufacturer" section says 512.

QuestionSince Windows 11 S Mode provides more security and can only be used for Microsoft downloads, does switching out of the S Mode as stated make the system more vulnerable to malware, etc.if downloading other apps from Chrome, Firefox and so forth?

QuestionDo I need to instal Anti virus with S mode

QuestionWhat is the S mode, and how does it differ from microsoft home?

QuestionSince " From the manufacturer" shows the wrong computer information, is the 8 gb ram still "on board"? Also,some servers are now showing upcoming wi-fi 6,6e, and wi-fi 7 router upgrades.Will this computer be operable for these upgrades?

QuestionEven though the newer SSD storage is more efficient, reliable , quicker and no moving parts, when a computer shows 256 gb storage would the storage be any different on SSD than the older hard drives? The reason I ask is my older computer has 500gb storage

QuestionIf the price drops within 30 days of my purchase Can I get refund ?

QuestionDoes this laptop have a DVD player to watch dvds.

Questiondoes with computer come with Microsft office included in this price

QuestionWill a USB type A dual monitor adapter work for this laptop?

QuestionCan I add a cordless mouse?