Questions & Answers

Q: QuestionHow much RAM does this HP Chromebook come with?

• A:Answer This HP Chromebook comes with 4GB of LPDDR5 RAM.

Q: QuestionDoes this HP Chromebook have a touch screen?

• A:Answer Yes, this HP Chromebook features a HD touchscreen display.

Q: QuestionHow is the HP Chromebook's audio quality?

• A:Answer HP custom-tunes the dual speaker setup in every notebook for exceptional stereo quality.

Q: QuestionWhat type of storage does this HP Chromebook use?

• A:Answer This HP Chromebook uses a 64GB eMMC for storage.

Q: QuestionDoes this HP Chromebook have a touch screen?

• A:Answer No, this HP Chromebook does not have a touch screen.

Q: QuestionWhat kind of wireless connectivity does this Chromebook have?

• A:Answer This Chromebook comes with Wi-Fi 6 and Bluetooth 5.3 for wireless connectivity.

Q: QuestionDoes this HP Chromebook have a built-in microphone?

• A:Answer Yes, this HP Chromebook has a built-in microphone.

Q: QuestionWhat is the screen size of this Chromebook?

• A:Answer This Chromebook has a 14-inch screen.

Q: QuestionHow long does the battery last on this HP Chromebook?

• A:Answer This HP Chromebook gets up to 12 hours of battery life.

Q: QuestionWhat type of storage does this HP Chromebook have?

• A:Answer This Chromebook uses a 64GB eMMC for storage.

Q: QuestionWhat version of Bluetooth does this HP Chromebook use?

• A:Answer This Chromebook comes with Bluetooth 5.3.

Q: QuestionWhat is the AUE date?

Asked 1 year ago by School123.

• A:Answer Thank you for your question about this HP Chromebook! Since HP launched this model in December 2024 and Google guarantees updates for 10 years, this will be end of life for updates in December 2034.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this laptop good for a college student who’s major is nursing?

Asked 1 year ago by Nikki.

• A:Answer Hi Nikki, thank you for the question. A Chromebook laptop is better suited to home use and online tasks. For the nursing curriculum, you might find a computer with an i5 or AMD Ryzen 5 processor to be a better fit. You'd have a faster processor, more storage, and more RAM for multi-tasking.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I just use it for downloading photos from an SD card to show photographs to friends?

Asked 1 year ago by Skip.

• A:Answer Hello and thank you for asking. The HP 14a-ne1013dx Chromebook laptop computer does not have an internal SD memory card slot. You would need to separetely purchase a USB SD card adapter to do that, available at Best Buy.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan you connect this to a TV via the HDMI cable? In other words, does the HDMI have video output?

Asked 8 months ago by Hoss.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Yes

  Answered 8 months ago by LionelS

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Q: QuestionDoes dis come wit a DVD ROM drive/player?

Asked 1 year ago by DoctorStupid.

• A:Answer Thank you for your question. No, the 14a-ne1013dx Chromebook does not have an optical (DVD) drive. You can, however, connect an external optical (DVD) drive to it.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this laptop have Windows 11 installed?

Asked 11 months ago by RichM.

• A:Answer No. It runs Chrome.

  Answered 11 months ago by MarkRadVerified Purchase

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Q: QuestionWhat is the part number for the touch screen (if it needs to be replaced due to a crack)? Are there other compatible screen models?

Asked 1 year ago by Robb.

• A:Answer Robb, thank you for your question about this HP Chromebook! The HP part number for the display that is on this model is N84856-001. HP has the Maintenance and Service Guide on its support site for more information.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat is the expiration date?

Asked 1 year ago by Gpop.

• A:Answer Updates from Google are guaranteed until December 2034, since this is 10 years from the December 2024 release date.

  Answered 1 year ago by Anonymous

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